Associate Director - Data Strategy & Measurement

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.  

The Opportunity:

The Associate Director, Data Strategy & Measurement is a highly collaborative, business-facing leader responsible for helping business partners leverage reporting, measurement, data, and technology solutions to solve complex business challenges and drive informed decision-making.

As a member of the Measurement & Reporting team, this role serves as a trusted consultant to Finance, Operations, Distribution, and senior business leaders, partnering to identify opportunities, define business needs, and develop innovative, scalable solutions. The successful candidate combines strong business acumen, consulting skills, and technical knowledge to deliver practical solutions that create business value and improve business outcomes.

Working closely with business stakeholders and Technology partners, the Associate Director helps shape data strategy, influence priorities, improve reporting capabilities, and drive continuous improvement across the organization.

This role requires an individual who can effectively bridge business and technical teams, bringing both strategic thinking and hands-on problem solving to complex initiatives.

What you will do:

Business Consulting & Strategic Partnership

• Serve as a trusted advisor to business leaders, helping identify opportunities to leverage reporting, measurement, data, and technology to improve business performance and decision-making.
• Partner with stakeholders to understand business challenges, uncover root causes, and develop creative, scalable solutions.
• Facilitate discovery sessions, requirements gathering, and solution design efforts across multiple business functions.
• Translate complex business needs into actionable reporting, measurement, automation, and technology solutions.
• Partner with business leaders to identify opportunities where reporting, technology, automation, and process improvements can simplify work, improve decision-making, and enhance business outcomes.
• Influence prioritization and investment decisions by helping partners evaluate opportunities, trade-offs, risks, and expected outcomes.
• Promote a consultative approach that balances business value, technical feasibility, and long-term sustainability.
• Proactively identify opportunities to enhance reporting, improve processes, and deliver greater value to business partners.

Measurement & Reporting Leadership

• Lead the development and enhancement of reporting, dashboards, measurement frameworks, and business performance solutions.
• Partner with leaders to define meaningful metrics, KPIs, and measurement approaches that support business objectives.
• Ensure business leaders have access to reliable, timely, and actionable information.
• Drive continuous improvement of reporting processes, measurement methodologies, and business insights.
• Identify opportunities to automate manual reporting activities and improve efficiency.
• Support executive reporting, strategic initiatives, and complex business problem solving as needed.
• Provide thought leadership on reporting, measurement, and business performance best practices.

Data Strategy & Technology Partnership

• Partner closely with Technology teams to drive data strategy, reporting modernization, and enterprise data initiatives.
• Serve as a key business representative on reporting, data, and technology projects.
• Collaborate on the design and evolution of data platforms, reporting environments, and self-service capabilities.
• Help prioritize and advocate for business reporting and measurement needs within technology roadmaps.
• Leverage technical expertise to evaluate business challenges and recommend practical solutions that align business needs with enterprise technology capabilities.
• Partner effectively with Technology teams while serving as a translator between technical and business stakeholders.
• Drive User Acceptance Testing (UAT) and support implementation activities to ensure solutions meet business requirements.
• Promote scalable and sustainable solutions that align with enterprise technology and data strategies.

Leadership & Continuous Improvement

• Serve as a subject matter expert for reporting, measurement, business process improvement, and data strategy initiatives.
• Build strong partnerships across Finance, Operations, Distribution, Technology, and other business functions.
• Mentor team members on business problem solving, measurement practices, and solution development.
• Communicate complex business and technical concepts effectively to both technical and non-technical audiences.
• Lead and influence cross-functional initiatives that improve business outcomes, reporting capabilities, and organizational effectiveness.
• Stay current on emerging technologies, industry trends, and best practices to bring innovative ideas and solutions to the organization.

What you will bring with you:

Education

• Bachelor's degree in Business, Finance, Accounting, Information Technology, Analytics, Mathematics, or a related field.
• MBA or other advanced degree preferred

• Experience

• 10+ years of experience in reporting, measurement, business consulting, data strategy, information technology, finance, or related disciplines.
• Demonstrated success partnering with business leaders to solve complex business problems through reporting, data, technology, and process improvement solutions.
• Experience leading cross-functional initiatives involving both business and technology stakeholders.
• Experience developing reporting, measurement, and business performance solutions.
• Experience supporting or leading data transformation, technology modernization, or process improvement initiatives.
• Insurance and/or financial services experience preferred.
• Consulting, project management, or change leadership experience preferred.

Technical Skills

• Strong technical aptitude with experience leveraging data, reporting, and technology platforms to solve business problems.
• Strong SQL skills with the ability to query, analyze, and validate complex datasets.
• Experience working with modern data platforms such as Snowflake, Databricks, Azure, or similar cloud-based environments.
• Experience with reporting and visualization tools such as Tableau, Power BI, or comparable platforms.
• Understanding of data warehousing, data modeling, reporting automation, and solution design principles.
• Experience partnering with Technology teams to deliver reporting and data solutions.
• Familiarity with Agile methodologies, User Acceptance Testing (UAT), and technology delivery processes.

Knowledge & Skills

• Strong business acumen with the ability to connect reporting and measurement solutions to business outcomes.
• Excellent consulting, relationship management, and stakeholder engagement skills.
• Ability to translate business needs into practical, scalable solutions.
• Strong analytical, critical-thinking, and problem-solving capabilities.
• Demonstrated ability to influence without authority and build consensus across diverse stakeholder groups.
• Excellent communication, presentation, and storytelling skills.
• Strong program and project management capabilities with the ability to manage multiple priorities.
• High level of integrity, professionalism, and confidentiality.

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.  Salary Range: $116,100 - $174,200

Not ready to apply yet but want to stay in touch?   Join our talent community to stay connected until the time is right for you! 

We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive.  We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.  We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.  Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.  Enjoy a flexible, inclusive and collaborative work environment that supports career growth.  We’re proud to be recognized in our communities as a top employer.  Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.  Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email [email protected] to request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Finance27/11/2026