T

TSC

Global CX agency building customer journeys

Pilot – Deployed

Aviation Operations & Aircraft MaintenanceConfirmed live in the last 24 hours
Full-timeSierra Vista, AZ, USANo salary listed

About the Job

Requirements

  • Thoroughly understand aircraft components, including powerplant, electrical systems, and radio frequency systems, and be able to troubleshoot aircraft issues.
  • Be familiar with Federal Aviation Administration, International Civil Aviation Organization, and Department of Defense flight operational procedures.
  • Have experience enforcing flight standards, airworthiness, and safety.
  • Understand Defense Contract Management Agency procedures and reporting.
  • Understand accountability and management procedures for government contract property.
  • Have exceptional knowledge of unmanned aircraft procedures.
  • Be able to review, interpret, and apply industry standards, including Federal Aviation Administration and International Civil Aviation Organization standards, and ensure compliance with program requirements and publications.
  • Be able to quickly learn new unmanned aircraft systems, technical manuals, and procedures.
  • Be proficient in Microsoft Office Suite.
  • Have at least five years of Group 4 or larger unmanned aircraft systems experience.
  • Have at least 100 pilot-in-command flight hours operating unmanned aircraft.
  • Hold a Federal Aviation Administration Private Pilot License and Instrument Rating.
  • Possess and maintain a current Federal Aviation Administration Class 2 medical certificate annually.
  • Meet requirements for continental United States or outside continental United States duty.
  • Already hold an active Secret Department of Defense clearance.
  • Be available for shift work; scheduled hours can fluctuate.
  • Be able to work in austere locations with limited access to selected food; shelter is provided at the worksite.
  • Be able to work outdoors for 12-hour shifts in weather exceeding 100 degrees Fahrenheit.
  • Be able to lift items overhead; frequently lift or move up to 50 pounds and occasionally up to 60 pounds.
  • Be able to walk on flight lines and ramps for more than one mile per day.
  • Be able to use personal protective equipment for mechanical, audible, and chemical hazards; additional equipment may be required depending on occupational hazards.
  • Meet the annual Federal Aviation Administration Class 2 flight physical requirement and be found fit for the specific deployment through medical and dental evaluation; comply with additional medical restrictions under United States Government standards as required.
  • Be a United States citizen.
  • Undergo required employment drug screening, which may be conducted at any time.

Responsibilities

  • Operate the unmanned aircraft system safely and efficiently.
  • Serve as Pilot in Command in support of daily flight operations.
  • Comply with flight procedures, training procedures, and standards and evaluation procedures.
  • Enforce flight and ground safety across the fleet.
  • Support internal audits and performance reviews, and track operations data for operations managers and engineering.
  • Maintain all readiness requirements for duties, including certifications, proficiency, required skills, and prerequisites.
  • Adhere to, comply with, and ensure others comply with contractual obligations, flight and ground procedures, and operational requirements directed by company and customer leadership.
  • Operate the unmanned aircraft proficiently as part of the team and adhere to and enforce standardization procedures.
  • Perform other duties as assigned.
  • Walk, sit, stand, and reach with hands and arms while performing work duties; meet the required visual abilities, including close, distance, and color vision, depth perception, and ability to adjust focus.

About the Company

TSC

Global CX agency building customer journeys

TSC helps brands improve customer relationships by mapping journeys, conducting usability tests, and delivering digital CX solutions. They identify friction and opportunities through journey maps and tests, then design, build, and test digital features to improve experiences. Operating as part of Sitel Group with a global footprint (60 staff across four offices), they combine strategy, design, and hands-on implementation to deliver measurable CX improvements. Their goal is to drive better business results by making digital experiences easier and more enjoyable for customers.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
2011

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