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Chanel

Designs, sells luxury fashion and cosmetics

Fashion Operations Demand Planning Director

Supply Chain ManagementConfirmed live in the last 24 hours
Full-timeParis, FranceNo salary listedIn-person

About the Job

Requirements

  • Hold a Bac+5 qualification from a business school or university.
  • Have at least 10 years of experience spanning business and retail functions, including sales-forecast analysis and product dynamics, with operations experience in luxury, fashion, and/or perfumery.
  • Have strong analytical and managerial skills.
  • Demonstrate rigor and organization, and the ability to lead a highly specialized team and ensure processes run effectively.
  • Demonstrate anticipation and adaptability.
  • Be autonomous and proactive, with the ability to persuade, unite others, and lead a direct team while mobilizing cross-functional teams through influence.
  • Have strong situational awareness, interpersonal skills, persuasion, rigor, and diplomacy.
  • Be able to explain complex operational topics clearly to facilitate collaboration and stakeholder alignment.
  • Be proficient with Excel, PowerPoint, Power BI, and Anaplan.

Responsibilities

  • Lead the Fashion Demand Planning team and define delivery objectives and priorities in collaboration with Product Operations, Product Orchestration, Visual Merchandising, Image and Events Orchestration, and market-activation teams.
  • Consolidate boutique and collection-launch needs by gathering and formalizing stakeholder requirements, and communicate delivery priorities through the Master Delivery Plan to production teams to support delivery-objective setting.
  • Collect, consolidate, and challenge manufacturers’ and suppliers’ delivery forecasts provided by production across seven product lines, covering seasonal and reoffered products and quantitative and qualitative aspects, for Distribution Planning and Business Supply Planning teams from collection development through final deliveries.
  • Ensure forecast data quality, accuracy, and consistency to provide a reliable basis for planning.
  • Continuously share forecasts with internal stakeholders, including Distribution Planning and Business Supply Planning, and maintain upstream internal governance of deliveries.
  • Provide visibility and delivery information to value-chain teams involved in allocation, Global Distribution Center operations, business updates, regional engagement, and key markets.
  • Identify planning-process improvements, including reliability measures, challenging incoming plans and gaps against observed capacity, supporting and planning uncommitted capacity or business opportunities with Operations Planning and Sales and Operations Planning teams, using incoming data, and evolving tools.
  • Assign and promote transformation initiatives and projects among stakeholders and support their progress.
  • Serve as Demand Planning stream leader in the department’s people and information-technology transformation, with the team contributing to its design.
  • Directly manage, lead, and develop seven Demand Planners organized by product line.

About the Company

Chanel

Designs, sells luxury fashion and cosmetics

1) What does Chanel do? Chanel is a luxury fashion house that offers a range of high-end products including fashion, accessories, fragrances, skincare, makeup, jewelry, and watches, targeting affluent customers worldwide. 2) How does its product work? It designs and sells premium, timeless items through owned boutiques, official online channels, and authorized retailers, supported by strong marketing, fashion shows, and brand storytelling to maintain desirability and loyalty. 3) How is Chanel different from competitors? It combines a storied brand heritage with exclusive, premium products and strict distribution control, creating a sense of rarity and prestige that appeals to luxury buyers. 4) What is Chanel's goal? To preserve its elite brand status while growing a loyal, affluent customer base by delivering consistently refined, timeless designs and a premium consumer experience.

Company size
10,001+
Company stage
Debt Financing
Total funding
$770M
Headquarters
Argueil, France
Founded
1883

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