moomoo

Global investing platform offering data tools

Corporate and Institutional Assistant Manager

Customer SuccessConfirmed live in the last 24 hours

Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

A degree in any discipline is required.
At least 3 to 5 years of working experience in family offices, capital market firms, securities firms, or financial institutions is required.
A team player with good interpersonal and communication skills is required.
A passion for the work and a constant pursuit of improvement are required.
Good command of written and spoken English and Mandarin is required.
The candidate must be positive, careful, responsible, open-minded, and willing to accept challenges.
The candidate must be independent and able to get the job done with little guidance.

Responsibilities

Service clients from family offices, UHNW/HNW/VIP clients, high-frequency traders, and financial institutions, including account-opening service, usage operations, and consultations.
Implement services for contracted clients, including IPO, IOP, and IR services.
Develop sales processes and workflows to retain clients more effectively.
Produce complete customer data reports to understand customer transactions and assets and assist the team in developing overall customer sales strategies.
Develop standard sales processes covering sales behavior, compliance requirements, and customer service implementation to improve business development and internal collaboration efficiency.
Monitor clients’ trading patterns and identify their focus and needs to provide better service.
Review and assess processes and provide feedback to improve work performance and services.
Provide feedback to internal departments on potential areas for improvement and enhancement.
Implement sales strategies, including recording external cooperation channels and settling cooperation fees.
Maintain department performance records, including performance target achievement, revenue data, and collection status.
Educate clients from family offices, UHNW/HNW/VIP clients, high-frequency traders, and financial institutions by conducting platform and product training through online or face-to-face meetings, seminars, and webinars.
Work closely with all relevant internal departments.
Handle ad hoc projects as necessary.

Desired Qualifications

Accreditation in CMFAS Modules 1A, 2, 5, and 6A is highly preferred unless exempted.

Corporate and Institutional Assistant Manager

moomoo · Singapore, Singapore · Full-time · Posted 2026-07-01

Workplace: on_site

Description

Moomoo Singapore is a holistic wealth-tech platform building an intelligent investing ecosystem across its digital platform, physical experience stores and investor education community. Through the moomoo app, it provides everyday investors and professional clients with access to global markets, diverse investment products, advanced trading tools and AI-powered insights.

Since launching in March 2021, Moomoo Singapore has evolved beyond an investing platform into a popular financial literacy resource and full-spectrum wealth platform, supporting investors from their first trade to managing sophisticated portfolios. It surpassed two million customers in Singapore in June 2026, with users spanning retail investors to private wealth and institutional clients.

Moomoo Financial Singapore Pte. Ltd. is a subsidiary of Nasdaq-listed Futu Holdings Limited (Nasdaq: FUTU). The firm is regulated by the Monetary Authority of Singapore and holds a Capital Markets Services Licence (CMS101000) and Major Payment Institution Licence (PS20200617). It also has exempt financial adviser status and is authorised to provide Digital Payment Token services. Moomoo Trustee (Singapore) Pte. Ltd. is a licensed trust company, while Moomoo Singapore is a DP Clearing Member, SGX-ST Trading Member, and SGX-DT Trading and Clearing Member of Singapore Exchange.

Corporate and Institutional Assistant Manager

Responsibilities

Responsible for servicing clients from Family offices, UHNW/ HNW/ VIP clients, High Frequency traders and Financial Institutions (FIs), including account opening service, usage operation, question consultation, etc.
Responsible for the implementation of services for contracted clients, including IPO, IOP and IR services.
To develop sales processes and workflows to retain clients more effectively.
Produce complete customer data reports to understand overall customer transactions and assets to assist the team in developing overall customer sales strategies.
Develop standard sales process, including sales behavior, compliance requirements, customer service landing process, etc., to improve the efficiency of business development and internal cooperation efficiency.
To monitor clients’ trading patterns and identify clients’ focus and needs to better service them.
To review and assess processes to provide feedback to further improve work performance and services.
Actively feedback potential areas for improvement and enhancement with various internal departments.
Responsible for the implementation of sales strategies, including external cooperation channel records, cooperation fee settlement, etc.
Responsible for the performance records of the entire department, including the achievement of performance targets, revenue data and collection status, etc.
Educate clients (Family offices, UHNW/ HNW/ VIP clients, High Frequency traders and FIs) by conducting platforms and products training via meetings (“Online” or “Face to Face”), seminars and webinars.
Work closely with all relevant internal departments in the organisation.
Handle ad hoc projects whenever necessary.

Requirements

Degree holder in any disciplines.
At least 3 to 5 years of working experience in Family offices, Capital market firms, Securities firms, or Financial Institutions.
Accreditation in CMFAS Modules 1A, 2, 5 and 6A is highly preferred unless exempted.
A team player with good interpersonal and communication skills
Passion and constantly seek improvement in work.
Good command of written and spoken in both English and Mandarin.
Positive, careful, responsible, and open-minded, willing to accept challenge.
Independent and can get the job done with little guidance.

Benefits

Working at Moomoo, you will get

Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
Enjoy a competitive total compensation package that truly values your skills and contributions.
Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
Fun loving and diverse work environment that hosts various team-bonding programs and company events
Business casual work attire everyday
And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Apply

Apply at moomoo

About the Company

moomoo

Global investing platform offering data tools

Moomoo is a global investing platform that provides stocks, ETFs, options, and crypto with real-time market data and a set of trading tools. It helps users make informed decisions by offering features like real-time quotes, technical analysis tools, and in-depth order book data all in one place. Its products are designed to be easy for beginners while powerful enough for experienced traders, combining accessible data with advanced analytics to support a wide range of investment strategies. Compared to other platforms, moomoo stands out by offering a broad mix of assets across markets and a comprehensive toolkit in one place, focusing on both user-friendliness and depth of analysis. The company’s goal is to help global investors grow their financial potential over time, empowering people at all levels of experience to pursue their investment journey.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Palo Alto, CA
Founded: 2018

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