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CXG

Advises luxury brands on retail customer experience

Luxury Brand Evaluator

Customer ExperienceConfirmed live in the last 24 hours
Part-timeVienna, Austria

About the Job

Requirements

  • Be at least 18 years old.
  • Currently be a customer of premium and luxury brands.
  • Not currently be under contract with a retail brand, to ensure impartiality.
  • Be punctual, organized, detail-oriented, reliable, attentive, and interested in customer experiences.
  • No prior experience is required; feedback from genuine customers is valued.

Responsibilities

  • Select assignments that align with personal preferences and profile.
  • Visit luxury stores or evaluate online, speaking with sales associates in person or online.
  • Assess the atmosphere, service quality, and overall customer experience.
  • Provide honest feedback about observations through questionnaires on the platform.
  • Complete the general certification to access assignments.
  • Apply for assignments with brands of interest.
  • Manage assignments, certifications, and feedback using the CXG Live mobile platform.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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