Heat Pump Sales Engineer

Electric Air is a tech-enabled HVAC contractor based in Redwood City, CA. We specialize in converting homes from gas furnaces to modern, efficient heat pumps - and delivering an exceptional customer experience along the way. Backed by leading investors like Y Combinator and Leap Forward Ventures, we’re building a next-generation home electrification company that’s fast, intelligent, and customer-obsessed.

What to expect

As a Heat Pump Sales Engineer, you'll guide homeowners to select the right heat pump systems tailored to their unique needs, prioritizing customer satisfaction over sales targets.

You'll develop a strong foundation in heat pump technology, ductwork, and general construction, while consistently delivering exceptional service across phone, email, and in-home consultations. You'll also gain hands-on, practical experience by working closely with our installation teams on real-world projects. This role is a unique blend of technical expertise and customer-centric service, ensuring every customer enjoys a seamless, informed, and high-quality experience from start to finish.

What you’ll do? 

• Build and manage a project pipeline for residential heat pump installations.

• Lead the full sales cycle: client outreach, needs assessment, proposal development, closing deals, and providing after-sales follow-up to ensure customer satisfaction.

• Conduct detailed system assessments, estimating appropriate equipment based on heating and cooling loads, electrical panel compatibility, spatial constraints, and installation finishes.

• Prepare and present accurate, high-quality proposals, addressing custom requirements and complex scenarios.

• Support strategic initiatives such as market analysis, policy advocacy, and go-to-market planning focused on heat pump and home energy technologies.

What You'll Bring:

• 3-5 years of experience in sales and/or engineering roles. 

• Proven experience in sales, business development, or technical advisory roles within the HVAC, building services, or solar and battery energy sectors.

• Eagerness to understand heat pump systems and their application. 

• Strong skills in customer relationship management.

• Excellent analytical skills for evaluating potential options for homeowners. 

• Outstanding communication skills, capable of effectively articulating technical concepts to a varied audience.

• Proficiency in English, both written and spoken.

• Willingness to travel as required to meet business objectives.

• Commitment to fostering a positive work environment aligned with our core values and mission.

Benefits and Perks:

• Competitive salary with performance-based incentives.

• A comprehensive benefits package includes health, dental, and vision insurance.

• Professional development opportunities through workshops, courses, and conferences.

• Participation in a dynamic and supportive team committed to positively impacting the environment and communities we serve.