Estates Manager

Your Mission

JOE & THE JUICE is kicking off its most expansive growth strategy across the UK and Ireland, and with a portfolio of 95 stores increasing rapidly, our Estates Manager role is key to keeping that estate working hard for us. Based in Central London, the role is part of the Real Estate team, working closely with the Construction & Development, Facilities, Finance and Legal teams. Reporting to the Real Estate Director UK & Ireland, this role owns the day-to-day management of our existing estate. It combines commercial rigour on rents, rates and service charges with hands-on landlord relationships and store visits, ensuring our estate is managed efficiently while protecting our brand and supporting long-term objectives. As the portfolio scales, you will have room to grow your scope and shape how we manage property across the UK and Ireland, in true JOE spirit: positive attitude, inclusion, social ties and growth.

Key Responsibilities

• Own and control the budgets for all property-related costs, assessing and appealing occupational costs where needed.
• Lead rent payments with Finance, ensuring rents are paid on time and any anomalies are investigated.
• Manage rent reviews and Business Rates revaluations alongside external consultants, reporting regularly to the Real Estate Director.
• Challenge service charge and insurance budgets to ensure landlords are correct and in line with the Code.
• Secure landlord consents for refurbishments, alterations and maintenance roll-outs, working with the Construction & Development and Legal teams around key lease dates.
• Manage and renew licensing for all external seating, and handle landlord approvals for ops activations and marketing initiatives.
• Support the Real Estate Director on dilapidations, schedules of condition, sub-leases and surplus space, and on planning and Use Class issues raised by local authorities.
• Keep property databases and information systems accurate and transparent, and monitor the notice inbox for incoming legal notices, liaising with Facilities on major maintenance issues.

What You'll Bring

• RICS qualification preferred, or a minimum of 4 years' relevant, practical estates experience.
• Hands-on experience of rent reviews, business rates, service charges and dilapidations.
• A knack for understanding complex problems and turning them into clear, pragmatic solutions.
• Knowledge and experience of Landlord and Tenant Law, plus database management, is a plus.
• Strong stakeholder management skills, with the ability to influence across functions and seniority levels.
• Strong negotiation and analytical skills: a structured, systematic and proactive self-starter who is commercially astute.
• Reliable and flexible on workload and hours, with some out-of-hours work at critical project milestones. The role is predominantly office based in Central London, with essential store visits and regular travel across the UK and Ireland.
• Fluent in English - other languages are a bonus!

Our Benefits

We offer a benefits package that includes a paid pension plan, health insurance, parental leave, and additional vacation. Besides that, we provide some JOE-ified benefits:

• Enjoy our fantastic office facilities, including a fully staffed JOE & THE JUICE bar, where we serve delicious breakfast, daily lunch, refreshing juices, and top-notch barista coffee.
• At JOE, we embrace a flat hierarchy that values every opinion, creating a welcoming space for your ideas and suggestions to thrive.
• Join us for our lively monthly social calendar filled with fun activities like running club, wine tasting, creative evenings, and Friday bars-there's always something exciting happening!
• As part of our team, you'll have the opportunity to take on a BTC (Behind the Counter) shift in one of our bars twice a year, adding a unique touch to your experience.

Ready to turn a job into a lifestyle?