O

Ontic

Supply established OEM aircraft parts

Head of Supplier Performance & Capability

Full-Time
No salary listed
Expert
Bachelor's
Creedmoor, NC, USA
RemoteRemote candidates must reside in one of the listed Ontic-approved states. Domestic and international travel is required as needed.
Operations & LogisticsSupply Chain Management
No H1B Sponsorship

About the job

Requirements
  • A bachelor's degree in Supply Chain Management, Operations, Engineering, Business, Manufacturing, or a related discipline; equivalent relevant professional experience may be considered.
  • Significant progressive experience within Supply Chain, Procurement, Supplier Management, Supplier Development, Operations, or Manufacturing.
  • Demonstrated experience managing complex supplier performance, delivery recovery, capacity, or supply continuity challenges.
  • Strong understanding of supplier performance management, root cause analysis, corrective action, capacity planning, risk management, and continuous improvement methodologies.
  • Experience developing and implementing standardized processes, tools, metrics, and governance across multiple teams or operating locations.
  • Demonstrated ability to analyze complex supply chain data and translate information into business risks, priorities, and actionable improvement plans.
  • Experience working within a matrixed, multi-site organization and influencing stakeholders without relying solely on direct reporting authority.
  • Strong project and program management capabilities, with the ability to manage multiple priorities and initiatives simultaneously.
  • Ability to engage effectively with supplier executives, site leadership, functional leaders, and cross-functional teams.
  • Ability and willingness to travel domestically and internationally as required.
  • For remote consideration, candidates must currently reside in an Ontic-approved registered state listed in the posting.
  • A U.S. Person as defined by 22 C.F.R. §120.15 is required for export control compliance; this includes a U.S. citizen, lawful permanent resident, asylee, or refugee.
Responsibilities
  • Develop, implement, and continuously improve common Supply Chain tools, methods, processes, standards, and best practices across Ontic’s operating locations.
  • Establish a consistent global framework for supplier performance management, supplier recovery, risk assessment, capacity evaluation, and capability development.
  • Identify capability gaps and develop tools, training, processes, and improvement initiatives to strengthen Supply Chain performance.
  • Capture, share, and replicate Supply Chain best practices across the enterprise.
  • Establish and maintain a holistic, enterprise-level view of supplier performance and emerging supply continuity concerns.
  • Identify chronic, repeat, and high-impact supplier performance issues requiring enhanced intervention or enterprise-level support.
  • Partner with site Supply Chain teams to develop structured supplier recovery and performance improvement plans.
  • Coordinate cross-site supplier interventions when suppliers support multiple Ontic locations, programs, or business units.
  • Establish supplier performance metrics, escalation criteria, recovery methodologies, and governance routines.
  • Facilitate supplier performance reviews and executive-level escalations for critical suppliers as appropriate.
  • Ensure root causes, corrective actions, commitments, owners, and recovery milestones are clearly defined and monitored through closure.
  • Align supplier-facing resources to suppliers and issues presenting the greatest enterprise risk and business impact.
  • Coordinate Supply Chain resources across geographic and organizational boundaries when broader intervention is required.
  • Balance immediate operational recovery requirements with longer-term supplier development and risk-reduction priorities.
  • Develop and maintain an enterprise approach for identifying, assessing, prioritizing, and mitigating supplier and supply chain risk.
  • Establish and monitor key risk and leading indicators to provide early warning of potential supply disruption.
  • Evaluate supplier risk associated with spend, sole- and single-source dependencies, geographic concentration, demand changes, capacity constraints, supplier performance, financial or operational instability, logistics exposure, geopolitical events, and regulatory developments.
  • Translate supplier and supply chain risks into actionable business exposure assessments, priorities, and mitigation plans.
  • Support the continued development of Ontic’s Global Supply Chain Risk Register and associated governance processes.
  • Establish methodologies for evaluating supplier capacity, capability, scalability, and readiness to support current and future business requirements.
  • Identify suppliers and commodities where growth, demand changes, or program requirements may exceed available capacity.
  • Partner with Strategic Sourcing and site Supply Chain teams to identify alternative sourcing, dual-source, supplier development, and capacity expansion strategies.
  • Support supplier readiness for new programs, product transfers, acquisitions, significant rate increases, and other growth initiatives.
  • Develop meaningful KPIs and management reporting to measure supplier performance, risk reduction, recovery effectiveness, resource deployment, and capability maturity.
  • Provide Global Supply Chain and Operations leadership with visibility of significant supplier risks, trends, recovery actions, and business exposure.
  • Use data and analytics to prioritize resources and support fact-based decision-making.
  • Establish governance routines for critical suppliers, chronic performance issues, capacity constraints, and emerging risks.
  • Influence across a global matrix organization and build alignment between Global Supply Chain, site leadership, suppliers, and other functional stakeholders.
  • Serve as a change leader for the continued development and maturation of Ontic’s Global Supply Chain operating model.
Desired Qualifications
  • Experience within Aerospace & Defense, aviation, or another highly regulated manufacturing environment.
  • Experience managing or supporting global supplier networks across multiple commodities and geographic regions.
  • Knowledge of aerospace manufacturing supply chains, including precision machining, electronics/electromechanical manufacturing, engineered products, special processes, and complex sub-tier supply chains.
  • Familiarity with AS9100, supplier quality systems, aerospace regulatory requirements, and applicable customer requirements.
  • Experience with supplier capacity assessments, supplier development, recovery planning, risk management, and business continuity.
  • Experience with ERP, supplier performance, business intelligence, risk management, and advanced analytics platforms.
  • Lean, Six Sigma, APICS/ASCM, CPSM, PMP, or another relevant professional certification is preferred.
  • Demonstrated success leading cross-functional improvement initiatives resulting in measurable improvements in supplier delivery, supply continuity, working capital, cost, or operational performance.

About the company

Ontic is a global supplier and maintenance partner in the aerospace industry that focuses on providing established, certified Original Equipment Manufacturer (OEM) aircraft parts. It buys product lines from OEMs and then sells those parts and offers related services to major aerospace and defense customers, helping them keep aircraft in service longer. The company’s products are ready-to-use certified components with a lifecycle support model, ensuring parts meet safety and performance standards for ongoing operations. Compared with competitors, Ontic emphasizes owning and managing mature part lines from OEMs rather than developing new components, plus a long history (dating back to 1956) and a network of strategic partnerships that support reliable availability and aftermarket support. Ontic’s goal is to be the dependable source of proven parts and life-cycle services that enable aerospace leaders to sustain fleets and extend aircraft lifetimes.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Los Angeles, California

Founded

1951

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Simplify Jobs

Simplify's Take

What believers are saying

  • JC Gallagher became CEO on May 20, 2026, sharpening execution and capital allocation.
  • Ontic's October 2, 2026 Tewkesbury investment improves turnaround times and customer stickiness.
  • CFS Aero partnership and Sunvair authorization deepen aftermarket reach and extend legacy support.

What critics are saying

  • FAA proposed April 2026 AD on Ontic trim actuators threatens costs and reputation.
  • Integrating SIRS, Aero-Mach, and Weston strains quality control before 2027 ramp-up.
  • OEMs like Woodward and Honeywell can reclaim mature lines, crushing Ontic's acquisition engine.

What makes Ontic unique

  • Ontic owns 200-plus licensed legacy product lines across civil and defense fleets.
  • Ontic bought SIRS Navigation and Aero-Mach in September and October 2026.
  • Ontic opened Weston and Tewkesbury, scaling OE and MRO capacity globally.

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Benefits

  • Paid Vacation
  • Wellness Program
  • Mental Health Support
  • Performance Bonus
  • Employee Discounts

Company News

Air Cargo Week
Oct 19th, 2026
Ontic launches CargoCare Boeing 747 exchange and overhaul programme.

Ontic launches CargoCare Boeing 747 exchange and overhaul programme. * Ontic has launched its CargoCare services, with its first programme being a new exchange and overhaul service for Boeing 747 edge flap drive units. * Operators have reported finding this component difficult to source, and the new programme aims to provide a continuous rotation of ready units for customers. New exchange and overhaul programme for Boeing 747 leading edge flap drive units is the first service under Ontic's new CargoCare brand. CargoCare is part of a new family of Ontic MRO services designed to help cargo operators keep their aircraft flying and their maintenance costs under control. The first offering in the CargoCare portfolio is an exchange and overhaul programme for Boeing 747 leading edge flap drive units, a component operators have found difficult to turn around quickly when an unexpected removal occurs. When an operator removes a leading edge flap drive unit and sends it to Ontic, a serviceable replacement is immediately dispatched from an exchange pool, with exchange times starting from as little as 48 hours. The removed unit is then overhauled at Ontic's MRO facility in Tewkesbury, UK, and returned to the pool, creating a continuous rotation of ready units for customers on the programme. Ontic customers can choose between a dedicated or shared exchange pool, giving the option of coverage without needing to carry unnecessary spare inventory. The programme also offers flat-rate overhaul for predictable costs, an extended warranty, flexible commercial terms, and responsive support from Ontic hubs across Europe, the Americas and Asia. "Cargo operators can't afford to have aircraft sitting on the ground waiting for a part to come back from overhaul. CargoCare takes that uncertainty away. Operators get a serviceable unit quickly, at a cost they can plan around, and a package built on how their fleet operates. It's a clear example of how our dedicated MRO capability allows us to go beyond repair and create programmes that deliver real value to our customers for a lifetime of flight," Dave Mayne, MRO Director for Europe and Asia at Ontic said. The 747 leading edge flap drive programme is the first of several planned CargoCare offerings. Ontic intends to extend the model to further platforms and parts as it continues to grow and invest in its MRO portfolio.

PAX International
Oct 6th, 2026
Ontic opens dedicated MRO facility in Tewkesbury.

Ontic opens dedicated MRO facility in Tewkesbury. By Robynne Trueman Ontic celebrates the opening of its MRO facility in Tewkesbury, Gloucestershire, U.K. Ontic has officially opened its dedicated Maintenance, Repair and Overhaul (MRO) facility in Tewkesbury, Gloucestershire, U.K. This is a purpose-built site set to transform how the company supports airlines and operators worldwide. The 72,000 square foot facility forms part of Ontic's $30 million global investment in MRO capacity and capability, spanning both sides of the Atlantic alongside the company's new Miramar, Florida, USA site. Tewkesbury brings together around 200 MRO specialists (engineers, technicians, customer service, supply chain and logistics experts) into a single hub equipped with dedicated IT systems, pneumatic and hydraulic infrastructure, an avionics workshop with an ISO7 clean room, non-destructive testing capability, a machine shop and a dark room, with additional space built in for future growth. In December 2025, Tewkesbury passed a series of critical audits, achieving BSI AS9100 certification along with Part 145 approvals from both the UK Civil Aviation Authority (CAA) and the European Union Aviation Safety Agency (EASA) - FAA was also awarded under the CAA oversight. The team is working towards CAAC approvals and expect to be established early Q4. Product lines are now transferring to the Tewkesbury facility, with the site continuing to build toward full operational capability. As the licensed OEM for thousands of product lines, Ontic holds the proprietary data, tooling and test equipment required to repair components to original OEM standards - delivering longer-lasting, warranty-backed repairs at the speed and reliability operators expect, the October 5 press release said. The Tewkesbury facility is central to this commitment, giving customers access to a full, independent MRO capability designed to support their aircraft and components across the entire lifecycle. From the new site, customers can benefit from lifetime repair and maintenance support that ensures long-term continuity, consistent standards and sustained product expertise well beyond an aircraft's entry into service. Ontic's OEM position also enables ongoing improvements to parts reliability, including repair enhancements, material upgrades and obsolescence management - helping operators reduce in-service issues, improve dispatch reliability and lower total cost of ownership over time. The facility will also be supported by Ontic's dedicated 24/7 Aircraft on Ground (AOG) service, providing rapid access to technical expertise, spares and repair solutions whenever operational continuity is critical. Brian Sartain, Chief Operating Officer of Ontic, said, "The opening of our Tewkesbury MRO facility marks a step-change in how we support our customers. By consolidating all our UK aftermarket expertise in one dedicated site, we are investing in the people, capability and infrastructure to consistently deliver a faster, more responsive and more transparent service. Alongside our new Miramar facility in the US, this is a significant milestone in our commitment to keeping established fleets flying safely for decades to come." Dave Mayne, MRO Director for Europe at Ontic, said. "I am really pleased with the progress we have made in bringing Tewkesbury to life. Our teams have worked hard to launch the new site quickly so we can begin delivering the benefits of a dedicated MRO facility to our customers. Every decision - from product to people to process - has been guided by that goal." Combined with Ontic's worldwide MRO and support network, the Tewkesbury facility strengthens the company's ability to support operators wherever they fly, with consistent quality, responsive turnaround times and regulatory approvals aligned to regional and operational needs.

ADS Group
Oct 6th, 2026
Ontic opens dedicated MRO facility in Tewkesbury.

Ontic opens dedicated MRO facility in Tewkesbury. As part of its Maintenance, Repair and Overhaul (MRO) expansion plans, Ontic has opened a new 72,000sq ft facility in Tewkesbury, Gloucestershire. October 6, 2026 Global aerospace OEM, Ontic, has officially opened its new dedicated MRO facility in Tewkesbury, Gloucestershire, a purpose-built site set to transform how the company supports airlines and operators worldwide. The 72,000sq ft facility forms part of Ontic's $30 million global investment in MRO capacity and capability, spanning both sides of the Atlantic alongside the company's new Miramar, Florida site. Brian Sartain, Chief Operating Officer of Ontic, said: "The opening of our Tewkesbury MRO facility marks a step-change in how we support our customers. By consolidating all our UK aftermarket expertise in one dedicated site, we are investing in the people, capability and infrastructure to consistently deliver a faster, more responsive and more transparent service. Alongside our new Miramar facility in the US, this is a significant milestone in our commitment to keeping established fleets flying safely for decades to come." Building towards fully operational MRO capability. Tewkesbury brings together around 200 MRO specialists - engineers, technicians, customer service, supply chain and logistics experts - into a single hub equipped with dedicated IT systems, pneumatic and hydraulic infrastructure, an avionics workshop with an ISO7 clean room, non-destructive testing capability, a machine shop and a dark room, with additional space built in for future growth. Dave Mayne, MRO Director for Europe at Ontic, said: "I am really pleased with the progress we have made in bringing Tewkesbury to life. Our teams have worked hard to launch the new site quickly so we can begin delivering the benefits of a dedicated MRO facility to our customers. Every decision - from product to people to process - has been guided by that goal." In December 2025, Tewkesbury passed a series of critical audits, achieving BSI AS9100 certification along with Part 145 approvals from both the UK Civil Aviation Authority (CAA) and the European Union Aviation Safety Agency (EASA) and Federal Aviation Administration (FAA) was also awarded under the CAA oversight... The team is working towards CAAC approvals and expect to be established early Q4. Product lines are now transferring to the Tewkesbury facility, with the site continuing to build toward full operational capability. Why repairing components to original OEM standards delivers longer-lasting repairs. As the licensed OEM for thousands of product lines, Ontic holds the proprietary data, tooling and test equipment required to repair components to original OEM standards, delivering longer-lasting, warranty-backed repairs at the speed and reliability operators expect. The Tewkesbury facility is central to this commitment, giving customers access to a full, independent MRO capability designed to support their aircraft and components across the entire lifecycle. From the new site, customers will benefit from lifetime repair and maintenance support that ensures long-term continuity, consistent standards and sustained product expertise well beyond an aircraft's entry into service. Ontic's OEM position also enables ongoing improvements to parts reliability, including repair enhancements, material upgrades and obsolescence management, helping operators reduce in-service issues, improve dispatch reliability and lower total cost of ownership over time. The facility will also be supported by Ontic's dedicated 24/7 Aircraft on Ground (AOG) service, providing rapid access to technical expertise, spares and repair solutions whenever operational continuity is critical. Combined with Ontic's worldwide MRO and support network, the Tewkesbury facility strengthens the company's ability to support operators wherever they fly, with consistent quality, responsive turnaround times and regulatory approvals aligned to regional and operational needs.

The Business Journals
Oct 2nd, 2026
Ontic acquires Wichita aerospace supplier Aero-Mach for global expansion

Ontic has acquired Wichita-based aerospace supplier Aero-Mach, expanding its American presence. The deal adds three brands to Ontic's portfolio and gives the company a facility in Wichita, Kansas. The acquisition is part of Ontic's global expansion strategy in the aerospace supply sector.

Cheltenham Times
Oct 2nd, 2026
VIDEO: Ontic's new £11m aviation facility gets lift-off.

VIDEO: Ontic's new £11m aviation facility gets lift-off. Colin Cheltenham Times 18 hrs ago Summary. Ontic, a leading supplier to the world's civil and military aircraft, has opened its new state-of-the-art facility in Tewkesbury. The company has invested £11m in the new maintenance, repair and overhaul (MRO) base at Ashchurch Business Park on the site of a former printing factory, which was officially opened by the Mayor of Tewkesbury, Cllr George Porter, yesterday (Thursday). Details. Around 180 workers are being transitioned to Tewkesbury from Ontic's other Gloucestershire bases in Bishop's Cleeve and Staverton, as well as other sites. Some 250 people, including Ontic's entire MRO UK staff and VIPs, were present at the opening. Punchline-Gloucester.com was also there to cover the opening and editor Mark Owen was given an exclusive tour of the new building. Ontic has grown rapidly over the years from 25 employees in Cheltenham to over 800 across its UK sites, primarily in Gloucestershire. The MRO sector is seeing heightened demand as aircraft manufacturers like Boeing and Airbus face production backlogs, forcing airlines to keep older aircraft in service longer. David Mayne, Ontic's director of MRO Europe, described it as an "awesome day" for Ontic and him personally. "It's been a long journey for the site and the build for me personally," he said."I've been in MRO for 30 years so for Cheltenham Times to be opening an MRO site 30 years later is unbelievable. It's a phenomenal place to be. "Basically we are a component repair shop so the parts which require service or maintenance come to our service centre to be repaired." The new building includes a huge workshop as well as a support area for the finance, sales, marketing and legal teams. A 24/7 "Aircraft On Ground" (AOG) team follows the sun, supported by an office in Singapore, to provide immediate parts and technical support to grounded airlines. "People call the number which is constantly manned and we'll get a shipment replacement part or a loan unit to enable them to be able to continue flying their aircraft," said David. "I'm sure you've been on holiday and been delayed at the airport. That was probably because an aircraft was delayed waiting for a part." David added: "We are still moving people and products into the building. There's another 50 people to come into the workshop. Cheltenham Times can probably get 270 people in here ultimately." Ontic works with some of the world's largest aircraft manufacturers, including Boeing and Airbus, but about 60% of its MRO work is with military aircraft. Ontic has a sizable presence in Gloucestershire. David added: "We have over 72000sq ft here, 70,000 in Bishop's Cleeve and 65,000 in Staverton. We've acquired some additional buildings and premises in Staverton where we are moving our logistics hubs into." The company opened a comparable facility in Miramar, Florida, last year; the Tewkesbury site is the second in its global MRO specialisation strategy. "It's been a long journey for the site and the build for me personally," he said."I've been in MRO for 30 years so for Cheltenham Times to be opening an MRO site 30 years later is unbelievable. It's a phenomenal place to be.