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Jacobs Douwe Egberts

Coffee and tea brand manufacturer

Key Account Manager AFH

Account ManagementConfirmed live in the last 24 hours
Full-timeÎle-de-France, FranceNo salary listed

About the Job

Requirements

  • Confirmed experience managing national accounts and developing business.
  • Experience in the AFH channel is essential, including wholesalers, food service, beverage distribution, vending, or out-of-home markets.
  • Strong commercial negotiation skills and experience developing strategic partnerships.
  • Ability to build and deploy value-creating business plans.
  • Ability to identify new business opportunities and develop a customer portfolio.
  • Analytical skills and proficiency with Excel and Power BI.
  • Professional English proficiency.
  • Ability to work autonomously and influence varied stakeholders.
  • Ability to work cross-functionally and collaborate with multifunctional teams.

Responsibilities

  • Manage and develop commercial relationships with customers in the assigned portfolio, negotiating and deploying commercial agreements in line with the defined strategy to grow revenue, margin, volumes, and market share.
  • Contribute to developing new accounts and work with internal teams to ensure effective execution of the commercial strategy.
  • Recommend actions for customer accounts to develop business and develop prospective customers across the French territory, within the assigned key-account scope.
  • Develop commercial relationships with buyers and other customer contacts across finance, supply, technical, and marketing functions.
  • Define and implement customer-specific levers, including assortment and promotions.
  • Communicate and coordinate with retail counterparts.
  • Monitor the financial performance of commercial agreements and recommend potential financial optimizations.
  • Coordinate support services to improve customer relationships and profitability.
  • Exchange best practices with international counterparts for international accounts.
  • Contribute to development of the national commercial policy.
  • Conduct annual and ad hoc negotiations with customers in accordance with the commercial policy and objectives.
  • Master the coffee solutions portfolio, including brands, equipment, services, and roadmap, and recommend the solution best suited to each customer’s needs.
  • Monitor and optimize agreements and investments, including assortment and promotions.
  • Work with Marketing and Trade Marketing teams to develop recommendations and action plans.
  • Manage achievement of financial objectives across the customer portfolio.
  • Participate in the S&OP process and provide information needed to forecast volumes.
  • Identify new business opportunities in AFH markets.
  • Lead national and regional tenders.
  • Contribute to acquiring new accounts.
  • Communicate relevant information to sales-force management to support management of assigned customers, including business reviews, upcoming priorities, and customer updates.
  • Support the sales force in deploying the commercial strategy with customers.
  • Monitor field execution of commercial agreements.

About the Company

Jacobs Douwe Egberts

Coffee and tea brand manufacturer

Jacobs Douwe Egberts is a global coffee and tea brand manufacturer. Consumer brands are supported by roasting and manufacturing sites, supply chains, research, commercial teams, and local market operations. It develops, sources, produces, markets, and distributes beverage products through retail, away-from-home, and ecommerce channels. The profile reflects JDE Peet's operating company and brands without treating every retail partner as part of the employer. Roles span production, quality, procurement, engineering, marketing, sales, finance, technology, and distribution.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Amsterdam, Netherlands
Founded
1753

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