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Altruist

Platform for RIAs with trading tools

Manager of Transfer of Assets - ACATS

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeDallas, TX, USANo salary listedIn-person

About the Job

Requirements

  • At least 4 years of hands-on account transfers experience at a self-clearing broker-dealer, clearing firm, or custodian, including deep command of transfer types, status codes, cycle timing, and asset-level handling.
  • At least 1 year of people-management experience, with a track record of helping individual contributors grow.
  • Knowledge of FINRA Rule 11870 and NSCC rules.
  • A record of process improvement and implementation of effective risk controls.
  • Ability to work effectively with large data sets in Excel or Google Sheets.
  • FINRA Series 7 or 99, with willingness to obtain Series 24.

Responsibilities

  • Own the account transfer lifecycle for incoming and outgoing ACAT, DRS, DWAC, and non-ACAT transfers, including initiation, validation, exception handling, asset delivery, settlement, claims, and residuals.
  • Lead, coach, develop, and hire team members, and foster a team culture where problems surface early, errors are treated as information rather than blame, and expertise is shared.
  • Monitor individual productivity and quality, straight-through processing rates, rejection rates by transfer type and reason code, service-level agreements, and processing times; use the metrics for workforce management and innovation prioritization.
  • Drive operations team-led innovation and process improvement through procedure changes and AI tooling.
  • Partner with Product and Engineering to shape the transfer roadmap, write clear requirements, and validate releases before they reach the team.
  • Develop and maintain transfer policies and procedures, and serve as the operational point of contact for internal audit, compliance, and regulatory examinations of the function.

Desired Qualifications

  • Ability to build a positive, high-trust team culture in a high-volume, fast-paced environment.
  • Excellent communication skills and the ability and desire to build lasting relationships with internal and external stakeholders.

About the Company

Altruist

Platform for RIAs with trading tools

Altruist builds a tech platform for Registered Investment Advisors (RIAs) to run their practice more efficiently. Its core tools include a streamlined tech stack with live chat support, commission-free fractional share trading, a model marketplace, and an automated rebalancer, helping RIAs serve more clients at lower costs. The platform also offers fast onboarding and quick access to investment management information, plus original content for independent advisors. Altruist’s business model offers its services for free to attract a large RIA user base and then monetizes through a vertically-integrated custodian service that reduces overhead for RIAs. The company differentiates itself by combining a free, easy-to-use software suite with integrated custodial services and practical resources, focused specifically on the needs of RIAs. Its goal is to help RIAs grow their business, improve client experiences, and lower operating costs by providing a centralized, cost-effective platform.

Company size
201-500
Company stage
Series F
Total funding
$601.5M
Headquarters
Culver City, CA
Founded
2018

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