Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

About the job

As an Enterprise Account Executive, based in Singapore, you'll join our established APJ sales team to continue accelerating growth in the India & SEA region. You'll drive new business sales and collaborate with our APAC teams including our Sales Development Representatives, Solutions Engineers, Customer Success Managers, Partners and Marketing.

What you'll do:

Lead the full sales cycle from prospecting to closing and drive new business sales.
Establish and navigate relationships with senior executives and decision-makers
Prospect into Ecommerce, Marketing, Product, Analytics and Tech teams.
Cultivate new relationships for Contentsquare through your own outbound efforts and with the help of our SDR team
Collaborate with our Singapore and APJ teams across Sales Development, Solutions Consulting, Marketing, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers

What you'll need to succeed:

Extensive experience as a sales hunter (new logo / new revenue acquisition) with relevant enterprise SaaS experience
Possess aptitude to learn quickly and establish credibility.
High EQ and self-aware
Strong desire to be successful; driven, competitive, passionate.
Ability to articulate the business value of complex technology
The ability to develop senior level relationships quickly and effectively
Experience presenting to senior managers and the C-suite at leading companies

What makes you stand out:

Sales methodology training; MEDDICC, SPIN, Challenger, Command of the Message
Passionate about a career in martech & analytics

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Lifestyle allowance

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.

About the company

temp

Company Size

1,001-5,000

Company Stage

Debt Financing

Total Funding

$1.5B

Headquarters

Paris, France

Founded

2012

Get referred to Contentsquare

See people who can refer or advise you

Simplify's Take

What believers are saying

September 15, 2026 Copilot integration expands daily enterprise usage inside Microsoft Teams.
June 24, 2026 Figma and Dust connectors speed adoption among product and engineering teams.
Contentsquare's March 10, 2026 leadership hires strengthen revenue execution and product shipping.

What critics are saying

February 26, 2026 PSE cut forty roles after 2024 and 2023 layoffs.
Microsoft, Anthropic, and Figma can commoditize analytics workflows, squeezing Contentsquare's pricing power.
If Microsoft or Anthropic ship native analytics, Contentsquare loses distribution and dies by 2027.

What makes Contentsquare unique

Contentsquare embeds CX data into Claude, Copilot, Figma, and Dust via MCP connectors.
Its platform analyzes 1.3 million websites, giving unmatched cross-industry behavioral benchmarks.
Loris, Heap, and Hotjar broaden coverage from web analytics to conversations and design.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Opportunities for personal growth and career development
Competitive salaries
Generous health and retirement benefits
Excellent family care
Paid time off and flexible policies
Fun and ambitious work environment

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

-1%

2 year growth

CSM Magazine

Oct 15th, 2026

Contentsquare unveils ai-first Experience Platform to bridge human and autonomous agent journeys.

Contentsquare unveils ai-first Experience Platform to bridge human and autonomous agent journeys. Contentsquare has announced a reimagined Experience Platform designed to monitor and optimize digital journeys for both human users and autonomous AI agents. Built to address shifting consumer behavior in the era of AI, the platform consolidates behavioral data across web, mobile, voice, conversational bots, and large language models (LLMs). By unifying these signals, the system aims to generate predictive insights across the entire digital lifecycle - from design and testing to deployment. Jonathan Cherki, CEO and Founder of Contentsquare, highlighted the necessity of adapting to non-human traffic: "The rules of customer experience are being rewritten. Businesses now need a consolidated view of the full spectrum of customer interactions - across sessions, devices, and channels. Not only their customers, but also the LLMs and AI agents acting on their behalf. The winners will be those that can turn every signal into intelligence, and every insight into better journeys - quickly and automatically." Retailers are already feeling this shift. Feliz Papich, SVP, Digital Technology, Experience & Insights at CROCS, commented: "Customers don't move in a straight line anymore, they're bouncing between our app, our site, a chatbot, sometimes an AI agent we can't even see directly. Contentsquare connects all of it, tells us what to act on, and turns that into an ongoing loop, so we're not just fixing what broke, we're constantly improving the experience as it evolves." Expanding beyond clicks and pageviews. Contentsquare's updated architecture looks beyond conventional clickstream data to map the intersection between conversational interfaces, website journeys, and synthetic traffic. Key capabilities introduced in the platform include: * Human, LLM and agent interactions analytics, which separates and analyzes LLM and agent traffic alongside human sessions, so brands can optimize journeys for LLM referral and agentic commerce, not just human visitors. * Conversation intelligence and chatbot analytics, which brings voice and text conversations, chatbot interactions, and agent dialogue into the journey as events, and links conversations directly to on-site and in-app friction. * Multi-session journey analysis, tracking a single customer's full path across sessions, channels and devices, and automated WebMCP monitoring, capturing autonomous agent activity most tools can't see at all. * Multi-touch attribution model, which traces conversions across every touchpoint - including LLM and AI-referred traffic - rather than crediting only the last click. To integrate with existing tech stacks, the platform leverages the Model Context Protocol (MCP) to send experience metrics into productivity tools and development environments such as Claude, Microsoft Copilot, ChatGPT, Figma, Dust, Cursor, VS Code Copilot, and Amazon QuickSight. Agentic intelligence and experimentation. The update also expands on "Sense," Contentsquare's agentic AI layer. The engine analyzes journey data, quantifies the financial impact of customer friction, and feeds notifications and work tickets into communication channels like Slack and Microsoft Teams. It also introduces a Benchmarks tool that compares zone- and element-level performance against industry peers, as well as native agentic experimentation, which formulates hypotheses, generates code, and runs tests to measure revenue outcomes. For broader personalization requirements, Contentsquare confirmed integrations with optimization providers including Dynamic Yield, Optimizely, and Kameleoon. Discussing the data foundation required to support these features, Jonathan Cherki added: "AI is only as powerful as the context behind it. A deep behavioral and contextual data foundation makes a real difference, and what excites me most is what it unlocks: the ability to understand more of the journey, make better decisions faster, and continuously optimize experiences for both people and agents. Every business brands dream of truly understanding the lifetime value of its customers. Now, it's finally possible." The reimagined Contentsquare Experience Platform is currently available in beta, with general availability scheduled to roll out in phases.

ContentGrip

Oct 15th, 2026

Contentsquare brings AI agent journeys into experience analytics.

Contentsquare brings AI agent journeys into experience analytics. Contentsquare's new experience platform adds AI-agent journey analytics and Sense-led testing, but broad access remains in beta. Contentsquare has introduced a reworked experience analytics platform that aims to measure AI agents alongside human customers. The October 13 announcement extends conventional journey analysis into interactions involving large language models, autonomous agents, web and mobile sessions, and customer conversations. That is a practical measurement challenge for marketing teams. An AI assistant may research a product, refer a buyer to a website or interact with the site itself. Existing dashboards can count some of those visits, but understanding what the agent did and whether it helped a human customer requires different classification and attribution. Table of contents. Jump to each section: Key takeaways. * Contentsquare has unveiled a customer experience platform designed to analyze both human and AI-agent interactions. * Its Sense layer is intended to connect detected friction with prioritization, experimentation and measurement. * The new platform is in selected-customer beta; rollout timing and results at scale remain unproven. How the platform tracks human and agent journeys. The new Experience Platform brings together human-session data, LLM and agent traffic, conversation intelligence, and journeys that span sessions and devices. Contentsquare says its analytics can distinguish agent interactions from human sessions, trace AI-referred activity and monitor autonomous agent behavior through WebMCP-related signals. The distinction matters because an agent arriving at an ecommerce site may be carrying out a shopper's legitimate request. Combining it indiscriminately with human visits can distort bounce rates, conversion funnels and retargeting audiences. Treating every automated visit as unwanted bot traffic may also hide a new distribution channel. Contentsquare also describes multi-touch attribution that includes LLM and AI-referred touchpoints. Marketers should verify which connections and identity signals are available in their own environments. An AI referral can be observed without proving which earlier recommendation caused the sale. Sense connects experience analysis to experimentation. Contentsquare is presenting its Sense AI layer as a way to move from finding problems to taking action. The company says Sense can detect friction, estimate the commercial impact, raise alerts and create workflow items. It also announced agentic experimentation intended to generate hypotheses, help design tests and evaluate outcomes with human approval. Jonathan Cherki, Contentsquare's founder and CEO, said that "AI is only as powerful as the context behind it." The context in this case is behavioral data linked to the site experiences marketers can change. A proposed fix becomes useful only when the team can inspect the underlying evidence, authorize the test and measure whether a conversion improvement is incremental. The release also describes new feature-level benchmarks and integrations with experimentation partners including Dynamic Yield, Optimizely and Kameleoon. Those integrations can be useful where teams already use separate testing stacks, but implementation details and entitlements will determine how much work is actually automated. Where Contentsquare fits among analytics rivals. Experience analytics is already a competitive field. Amplitude, Fullstory and Quantum Metric address overlapping needs in product behavior, session analysis and conversion friction. Amplitude's 2026 annual filing identifies Contentsquare and these vendors across its competitive landscape. Contentsquare's new emphasis is the proposed continuity between human and agent journeys, an AI assistant that ranks problems, and experimentation inside the same operating environment. A comparable feature checklist alone will not establish whether this is more accurate or useful than existing combinations of analytics and testing tools. An independent report on the relaunch also frames personal AI agents as a potential new participant in customer experience. That is a credible reason to revisit measurement design, although the commercial scale and timing of autonomous-agent interactions still differ widely by sector. What marketers should verify before adopting it. The reworked Experience Platform is available in beta to selected customers, with broader access planned in phases. Contentsquare has not established in its announcement when every capability will become generally available in all markets. Marketing and product teams evaluating it should ask to see how the platform labels verified agents, crawlers, LLM referrals and ordinary visitors. They should also ask what attribution can be reconstructed across devices and conversations, how consent is respected, and which AI recommendations require human approval before a live experiment begins. A sensible first test would compare an existing conversion journey report with the new human-and-agent view on a limited site section. Check whether the additional signals reveal a real friction point, whether a proposed intervention can be tested against a control, and whether the result is consistent enough to change budget or product priorities. Contentsquare's announcement points to an emerging analytics requirement. Brands increasingly need to know which actions were taken by people and which were taken by software on their behalf. The beta's value will depend on how accurately it identifies that boundary and how much extra work its insights actually eliminate. Apply this article to your work Tell ContentGrip who you are - ContentGrip'll turn this into specific next steps for you. The more specific, the sharper your insights. Vague: "grow my business" Good: "land 2 fintech PR retainers in SEA by Q3"

CMSWire

Oct 13th, 2026

Contentsquare announces new ai-first Experience Platform to optimize every human and agent journey.

Contentsquare announces new ai-first Experience Platform to optimize every human and agent journey. October 13, 2026 The platform unifies every signal across web, mobile, conversations, LLMs, and agents - turning them into predictions that drive action across the full workflow, from design to testing to deployment. New capabilities include LLM and chatbot analytics, feature-level benchmarking, and agentic experimentation. NEW YORK, Oct. 13, 2026 /PRNewswire/ - Contentsquare today announced its reimagined Experience Platform, built to fully understand and optimize human and agent journeys, grounded in trillions of interactions across industries, the deepest behavioral and contextual dataset in the market. Designed for the AI era, it captures every signal in real time - not just traditional human browsing, but multi-device journeys, voice and chat conversations, and the rising wave of LLM and autonomous AI agent interactions. "The rules of customer experience are being rewritten," said Jonathan Cherki, CEO and Founder of Contentsquare. "Businesses now need a consolidated view of the full spectrum of customer interactions - across sessions, devices, and channels. Not only their customers, but also the LLMs and AI agents acting on their behalf. The winners will be those that can turn every signal into intelligence, and every insight into better journeys - quickly and automatically." "Customers don't move in a straight line anymore, they're bouncing between our app, our site, a chatbot, sometimes an AI agent we can't even see directly," said Feliz Papich, SVP, Digital Technology, Experience & Insights at CROCS. "Contentsquare connects all of it, tells us what to act on, and turns that into an ongoing loop, so we're not just fixing what broke, we're constantly improving the experience as it evolves." Decoding the human and agent experience While most analytics tools were built for a world of clicks and pageviews, Contentsquare's Experience Platform captures every signal across web, mobile, conversations, and AI agents into a single foundation and 360 view of each user experience over time. New and expanded capabilities include: * Human, LLM and agent interactions analytics, which separates and analyzes LLM and agent traffic alongside human sessions, so brands can optimize journeys for LLM referral and agentic commerce, not just human visitors. * Conversation intelligence and chatbot analytics, which brings voice and text conversations, chatbot interactions, and agent dialogue into the journey as events, and links conversations directly to on-site and in-app friction. * Multi-session journey analysis, tracking a single customer's full path across sessions, channels and devices, and automated WebMCP monitoring, capturing autonomous agent activity most tools can't see at all. * Multi-touch attribution model, which traces conversions across every touchpoint - including LLM and AI-referred traffic - rather than crediting only the last click. The platform extends via the Model Context Protocol (MCP), bringing trusted experience data into the tools teams already use - including Claude, Microsoft Copilot, ChatGPT, Figma, Dust, Cursor, VS Code Copilot, and Amazon QuickSight. Proactive AI that tells you what matters, not just what happened The platform's agentic AI layer, Sense, identifies friction and performance opportunities, quantifies the financial impact, and writes emails, tickets, and notifications directly into a team's existing workflow - cutting through the noise to show what's actually worth a team's next hour, explained in plain terms and ranked by business impact. A new Benchmarks capability, built on ten years of zone-level data, compares specific features, elements, and flows against industry peers. It doesn't just show what's different, it shows whether that difference actually leads to better performance, so you know exactly where you stand and can make changes with real confidence. Sense is getting more visual with Visual Stories - and smarter, with memory and context. It's now available as a mobile app so you can just access sense anytime, on the go. It's like a new member of your team: on Microsoft Teams or Slack every morning, delivering critical customer insights and revenue opportunities before you've even opened the platform. Sense finds it, designs it, tests it and ships it Sense now includes native agentic experimentation - forming hypotheses, designing and coding, launching tests, and validating the revenue impact, all in one place. Sense can run this loop end to end - all you need to do is approve. Contentsquare also announced advanced integrations with best in class testing and personalization partners like Dynamic Yield, Optimizely, and Kameleoon for deeper testing and personalization needs. "AI is only as powerful as the context behind it," said Jonathan Cherki. "A deep behavioral and contextual data foundation makes a real difference, and what excites me most is what it unlocks: the ability to understand more of the journey, make better decisions faster, and continuously optimize experiences for both people and agents. Every business dreams of truly understanding the lifetime value of its customers. Now, it's finally possible." Availability The new Contentsquare Experience Platform is available in beta today. Broader access will follow in phases. About Contentsquare Contentsquare is the experience platform built for the agentic era. It connects every signal and every journey - human and agent - into one place. Then its AI, Sense, gets to work: it finds what matters, quantifies the impact, and shows exactly what to do next, feeding every decision and outcome back into a continuous loop of improvement. More than 1.3 million websites worldwide rely on Contentsquare to grow their business, build customer loyalty, and operate with greater efficiency in a constantly changing world. To learn more, visit www.contentsquare.com. SOURCE ContentSquare Inc. Featured Research

CMSWire

Sep 15th, 2026

Why are customers leaving my website? Contentsquare brings the answer to Microsoft 365 Copilot.

Why are customers leaving my website? Contentsquare brings the answer to Microsoft 365 Copilot. September 15, 2026 New York, September 15th - Contentsquare today announced a new integration with Microsoft 365 Copilot, bringing Contentsquare's customer experience intelligence directly into the AI workflows teams use every day, including Microsoft Teams. The launch marks the next step in Contentsquare's multi-year strategic partnership with Microsoft. As AI assistants become the new operating and interface layer for enterprise work, most still lack the behavioral context behind actual customer journeys. With the Contentsquare Agent for Microsoft 365 Copilot, teams can now access real-time customer journey intelligence directly inside the workflows where decisions are made and action happens. Instead of jumping between dashboards or waiting on manual analysis, users can ask questions in natural language in Copilot in Teams like, "What changed in conversion after the last release?", "Where are users dropping off during checkout?" or "Which journeys are driving the most friction?" and receive immediate, actionable answers directly within Copilot. "For too long, customer experience insights have been trapped inside dashboards and disconnected from day-to-day decision-making," said Jonathan Cherki, Founder and CEO of Contentsquare. "Instead of searching through dashboards or waiting on reports, teams can now have a conversation with Copilot - asking questions in natural language, exploring friction, understanding behavior, and getting answers grounded in real customer journeys instantly." From fragmented signals to instant understanding For most teams, understanding customer behavior still means piecing together insights across multiple tools, dashboards, and reports. Using the Model Context Protocol declarative agent, Contentsquare's integration with Copilot changes that by making deep customer experience intelligence accessible through natural conversation - helping teams move from investigation to action in seconds. Key capabilities include: * Self-serve behavioral analysis: Users can ask Copilot direct questions like "Which pages are causing the highest frustration?" to get instant reports and recommendations, and take an action directly within their existing workflows. * Impact quantification: Teams can quantify the revenue impact of technical issues or experience gaps, such as identifying where customers abandon a checkout journey, helping teams prioritize and resolve the issues with the biggest business impact. * Automated error detection: Instantly surface JavaScript and API errors, with full visibility into the frequency and number of impacted users, so teams can move from detection to remediation faster. * Segment comparison: Compare performance across different devices, countries, or marketing channels (e.g., paid social vs. organic) to identify growth opportunities. * Cross-system reasoning: Combine experience data with other sources so Copilot can provide holistic business insights across the entire tech stack. With the Contentsquare Agent, teams can link customer experience data to Copilot in minutes - no technical setup required. Availability The Contentsquare Agent is available now and can be connected in minutes from Microsoft Teams or the Microsoft Marketplace. Setup takes less than two minutes. After signing into your Microsoft account: * Search for "Contentsquare" * Select Contentsquare from the list * Click "Get it now" * Click "Get it now" on the terms pop-up * Click "Open" to authorize the MCP connection About Contentsquare Contentsquare is a leader in digital analytics, empowering businesses of all sizes with the insights they need to understand customers and deliver seamless experiences at scale. Its all-in-one experience intelligence platform provides rich and contextual insight into customer behaviors, sentiment and intent across all channels, helping businesses continuously deliver the right experience on web, mobile and apps. More than 1.3M websites worldwide rely on Contentsquare's AI-powered platform to grow their business, drive customer loyalty and operate with greater efficiency in a constantly changing world. To learn more, visit www.contentsquare.com. Featured Research

BitBang

Jul 1st, 2026

Digital Experience Awards 2026: digital Innovation takes center stage in Milan.

Digital Experience Awards 2026: digital Innovation takes center stage in Milan. 01 - 07 - 2026 BitBang is proud to have been a partner of the Digital Experience Awards since their very first edition. On June 25, 2026, the Italian digital community gathered in Milan at the National Museum of Science and Technology for the Digital Experience Awards by Contentsquare - an event celebrating the most innovative projects in customer experience, data, and digital technologies. The evening brought together leading brands, experts, and partners to recognize teams that are transforming how users interact with digital products, confirming the growing strategic role of digital experience as a key driver of business value. Award-Winning projects: data, AI, and user experience at the core. The 2026 edition highlighted organizations that successfully leverage data, AI, and design to create more seamless, effective, and user-centric experiences. Among the key winners: * Zurich Insurance - Best Digital Experience Innovation Recognized for its "Digital CAI" project, which simplifies claims management by transforming a traditionally complex process into a guided and intuitive experience. * Guess - Best Use of AI Awarded for integrating AI into operational workflows, significantly accelerating analysis and decision-making while reducing manual effort. * Armani - Best Website Optimization A data-driven approach combining behavioral insights, A/B testing, and iterative redesign to balance performance, conversion, and brand identity. * A2A - Best Omnichannel Experience An integrated ecosystem ensuring continuity across touchpoints and delivering a consistent experience throughout the customer journey. * Gimme5 - Best Digital Accessibility Mission A project that demonstrates how accessibility and user experience can evolve together, making digital services more inclusive and effective. * Adecco - People's Choice Award Selected by the community for its AI-powered job matching solution, simplifying how candidates connect with opportunities. Key trends shaping Digital Experience. This year's awards highlighted several key directions for the future of digital: * AI applied to real business use cases: moving from experimentation to tangible impact * Continuous optimization: embedding testing and iteration into digital culture * True omnichannel experiences: ensuring consistency across physical and digital touchpoints Accessibility as a strategic priority: creating better products by designing for everyone A key moment for the Digital community. The event also served as an important opportunity for networking and knowledge sharing within the Italian customer experience ecosystem. As a partner, BitBang contributed to fostering dialogue between companies, experts, and innovators working to shape the future of digital experiences. Industry recognition and media visibility. The Digital Experience Awards 2026 have also gained visibility across leading industry media, including Engage, which covered the key highlights and winning projects. This reinforces the relevance of the initiative and the quality of the work showcased, something BitBang S.r.l. is especially proud to support as a long-standing partner. Looking ahead: the future of Digital Experience. The projects recognized this year clearly demonstrate that putting the user at the center - supported by data, technology, and strategic vision - is now a critical competitive advantage. Going forward, organizations will need to continue translating insights into action, building digital experiences that are increasingly personalized, measurable, and scalable over time. To explore all event highlights and winning projects, read the full article on the Contentsquare blog. Let's keep in touch. I want to receive commercial communications and I consent to the processing of my personal data for Marketing purpose as described in the Privacy Policy 3.c*