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MSX International

Automotive dealer performance and repair optimization

Automotive Diagnostic Technician

Automotive Mechanical Repair & MaintenanceConfirmed live in the last 24 hours
Full-timeWarsaw, PolandPLN11k - PLN13k /moRemote

About the Job

Requirements

  • Proven automotive and technical experience, ideally in a dealership, workshop, or at a manufacturer.
  • Confidence in technical concern resolution and warranty procedures.
  • Fluency in English; additional languages are welcome.
  • Very good verbal and written communication skills, with high attention to detail.
  • Ability to work on own initiative with attention to detail and a flexible, proactive approach.
  • Integrity, credibility, and a high level of organizational and time-management skills.
  • Strong business acumen and customer focus.

Responsibilities

  • Diagnose complex technical issues and provide expert assistance to the dealer network in resolving technical product challenges.
  • Work closely with technicians in workshops and dealerships and provide repair instructions through specified communication channels.
  • Support the development of solutions for the entire product range using practical workshop experience.
  • Act as an interface between the manufacturer and dealers.

Desired Qualifications

  • Aftersales retail experience is an advantage.
  • Experience with a high-performing, collaborative, constructive peer group is a plus.

About the Company

MSX International

Automotive dealer performance and repair optimization

MSX International partners with automotive OEMs and mobility companies to improve retail operations across the entire dealer and service network. It offers services and tools that combine people, processes, and technology to enhance dealer performance, repair efficiency, diagnostics, parts and service performance, sales distribution, and consumer engagement, supported by learning programs and actionable insights. The company differentiates itself with a 30-year track record and a deep focus on the automotive space, providing end-to-end retail transformation rather than generic consulting. Its goal is to help clients unlock their full potential, achieve better retail results, and shape the future of mobility as a trusted catalyst for retail transformation.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Detroit, MI
Founded
2001

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