C

Citi

Runs banking and payments for global clients

Business Execution - Brokerage

Full-TimeUpdated on 10/14/2026
No salary listed
Senior, Expert
Bachelor's, Master's
Shanghai, China
In Person
Growth & MarketingPR & Communications

About the job

Requirements
  • Six to ten years of experience in a financial services role.
  • Demonstrated working knowledge of the financial services industry.
  • A bachelor's degree or university degree, or equivalent experience.
  • Clear and concise written and verbal communication skills.
Responsibilities
  • Serve as communications lead on strategy development and execution for internal business messaging.
  • Advance organization and people strategy goals, including communications strategy, talent strategy, and employee engagement initiatives.
  • Assist leadership and the Business Execution Team Head in promoting and executing the communications program.
  • Drive productivity and cost savings initiatives in partnership with the senior management team.
  • Participate in the People Engagement Working Group and promote Voice of the Employee communications.
  • Identify and develop business content for deployment to enhance brand awareness with stakeholders and clients.
  • Advise, write, and edit company-wide communications.
  • Develop and maintain communication standards and procedures, and serve as a subject matter expert on communication tools and applications.
  • Develop monthly communications metrics to monitor and measure the impact of the communication plan.
  • Participate in leadership meetings to assess communications needs, educate leadership on strategy, and make recommendations for achieving the desired impact.
  • Complete financial deliverables, including monthly forecasts, the annual investment process, client reporting, and ad hoc requests.
  • Leverage technology and tools to enable communications and generate interest in risk communications.
  • Assess risk in business decisions, consider the firm's reputation and safeguard the company, its clients, and assets; drive compliance with applicable laws, rules, and regulations; adhere to policy and sound ethical judgment; and transparently escalate, manage, and report control issues.
Desired Qualifications
  • Communications or marketing experience.
  • A master's degree.

About the company

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1812

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Simplify's Take

What believers are saying

  • Revenue is expanding: Citi reported $24.8 billion in the June 2026 quarter, up 14% year over year.
  • US parents get protected time: eligible Citi employees receive 16 weeks of bonding leave at full base pay.
  • Institutional deposits are sticky: Citi says around 80% of Services deposits come from clients with relationships exceeding 15 years.

What critics are saying

  • Lending losses remain substantial: Citi's net credit losses reached $2.4 billion in the June 2026 quarter.
  • Australian hybrid roles require office time: Citi sets a minimum of three office days weekly for designated hybrid positions.
  • Job cuts carry a cost: Citi booked roughly $500 million in severance in the March 2026 quarter.

What makes Citi unique

  • Corporate payments move at scale: Citi processes around $6 trillion daily through its Treasury and Trade business.
  • Deposits move beyond banking hours: Citi Token Services transfers cash between participating Citi branches around the clock.
  • Employees use a shared AI workspace: Citi's Stylus platform reaches over 180,000 people for research and multi-step workflows.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Paid Vacation

Paid Sick Leave

Paid Holidays

Company News

Fortune
Oct 14th, 2026
Citi's Jane Fraser: after 20,000 job cuts, the bank must "beat the best

Citigroup chief executive officer Jane Fraser says the bank's turnaround has entered a new phase after it posted its best third-quarter revenue in a decade. Speaking virtually at Fortune's Most Powerful Women Summit on Wednesday, she said, "We've got a lot of the heavy lifting behind us." "If we are going to be the best in the businesses we're in, we have to beat the best," she said. Since 2021, Fraser has cut Citi into five core businesses, removed layers of management, and begun exiting consumer banking in 14 markets outside the US. The overhaul includes 20,000 job cuts due to finish before 2027. Fraser said AI can help Citi earn money, save money, and secure the bank. Whether it will shrink headcount is unclear: "Honestly, we don't know yet." Citi now requires AI training for 175,000 employees.

Yahoo Finance
Oct 14th, 2026
Big banks' Q3 dealmaking fees hit $8.47B, up 15%, but deals "delayed rather than canceled

Four of Wall Street's biggest banks reported third quarter dealmaking fees of $8.47 billion, up 15% from a year earlier but down 7.5% from a banner second quarter. Goldman Sachs, JPMorgan Chase, Citigroup, and Wells Fargo said activity remains strong despite market volatility and higher borrowing costs. JPMorgan chief financial officer Jeremy Barnum said deals were "delayed rather than canceled" after a slowdown in late September, when volatility widened the gap between what buyers and sellers would accept. Goldman's fees rose 22% to $3.2 billion, led by record M&A advisory revenue. Wells Fargo's rose to $894 million, and Citigroup's rose 9% to $1.35 billion. Goldman chief executive officer David Solomon said some companies postponed initial public offerings (IPOs) in September rather than accept valuations 10% to 15% lower.

Yahoo Finance
Oct 13th, 2026
Citigroup posts best Q3 revenue in a decade, lifts ROTCE guidance above 11%

Citigroup reported its best third-quarter revenue in a decade for 2026, with four of its five core businesses growing. Services revenue rose 15%, and wealth management return on tangible common equity (ROTCE) topped 14%. The bank raised its full-year ROTCE guidance to above 11%, with a medium-term target of 11-13% for 2027-2028. It expects Markets revenue to fall about 20% in the fourth quarter, a typical seasonal decline. Expense growth was held to 3% excluding notable items. Citigroup booked over $1 billion in year-to-date severance and bought back $3 billion of shares in the third quarter alone. Its CET1 capital ratio stood at 12.8%. The deconsolidation of Banamex in early 2027 is expected to be slightly accretive to that ratio despite a $9 billion currency translation adjustment loss.

Yahoo Finance
Oct 13th, 2026
JPMorgan misses forecasts despite $15.3B profit as big US banks warn on rates and inflation

Four of the biggest US banks reported higher third-quarter profits on Tuesday, but warned that higher interest rates and inflation could hurt consumers and the economy. JPMorgan Chase, the largest US bank by assets, earned $15.3 billion, or $5.57 a share, up from $14.4 billion a year earlier. It missed analyst forecasts of $5.93 a share, its first miss in nearly three years. Goldman Sachs posted a profit of $5.29 billion, up from $4.1 billion, as equities revenue jumped 72%. Wells Fargo earned $5.95 billion and beat forecasts, while Citigroup's profit rose 40%. JPMorgan chief executive officer Jamie Dimon cited "large fiscal deficits, sticky inflation, elevated asset prices, rising interest rates and geopolitical conditions.

Yahoo Finance
Oct 13th, 2026
Memory stocks slide on Chinese chip breakthrough as UnitedHealth and Goldman beat estimates

US stock futures were mixed on Tuesday as investors weighed a wave of earnings reports. Dow futures rose 0.9%, S&P 500 futures slipped 0.1%, and Nasdaq futures fell 0.7%. Memory stocks fell for a second day after a Chinese chipmaker, CXMT, said it had made a breakthrough in memory chip production. Roundhill Memory ETF fell more than 5% in premarket trading. UnitedHealth rose more than 2% after it earned an adjusted $4.69 per share on $112.69 billion in revenue, beating estimates. It raised its full-year earnings outlook to at least $20.50 per share. Goldman Sachs gained more than 3% on strong results. JPMorgan Chase, Wells Fargo, and Citigroup fell short in parts of their reports. Johnson & Johnson fell 2% after $25.40 billion in sales narrowly missed estimates, though it raised its full-year forecasts.