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Mastercard

Processes payments across a global network

Director Account Management

Account ManagementUpdated on Nov 5
Full-timeNew York, NY, USA

About the Job

Requirements

  • A Master's degree or foreign equivalent in Business Management, Business Administration, Finance, or a related field.
  • Four years of progressively responsible experience in the offered job or as a Business Analyst, Manager Account Management, Managing Consultant, Consultant, or a related role.
  • At least two years of experience in each of the following: project management; business and contract negotiations, including preparation of requests for proposal responses; product and services sales; financial analysis; operations management; and fraud prevention strategy and execution.
  • Abide by Mastercard's security policies and practices; ensure the confidentiality and integrity of accessed information; report suspected information security violations or breaches; and complete mandatory periodic security training.

Responsibilities

  • Develop Mastercard’s relationships with strategic issuers and value-chain partners to drive revenue, market share, services, and product enablement, with a focus on commercial and New Payment Flows.
  • Develop a deep understanding of partners and create comprehensive account plans.
  • Deliver customized payment solutions and consulting support, leveraging Mastercard’s brand, technology, operations, and risk platforms to create value and improve partner and customer results.
  • Become proficient in Mastercard analytics tools and enterprise reporting platforms.
  • Conduct quarterly business reviews and annual planning sessions with partners as appropriate.
  • Deliver against sales and net revenue targets.
  • Design customer strategies, messaging, and proposals.
  • Analyze customer businesses through industry research, profitability modeling, financial forecasting, and competitive analysis.
  • Develop and implement sales plans involving business development, marketing, and product management.
  • Partner with customers to establish, execute, and report progress against annual business plans.
  • Lead projects and cross-functional initiatives.
  • Negotiate and execute customer agreements and support requests for proposal.
  • Identify and recommend products to enhance customer profitability.

About the Company

Mastercard

Processes payments across a global network

Mastercard operates a global payment network connecting financial institutions, merchants, businesses and consumers. It authorizes, clears and settles transactions between participating institutions, while banks issue Mastercard-branded cards and extend credit to their customers. Its services also include fraud detection, identity verification, payment tokenization, data analysis and consulting for organizations managing commerce and financial operations. The company earns network fees linked to payment volumes and processed transactions, along with fees for its services and solutions. Founded by a group of banks in 1966, Mastercard is headquartered in Purchase, within Harrison, New York.

Company size
10,001+
Company stage
IPO
Headquarters
Town of Harrison, New York
Founded
1966

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