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EoS Fitness

Low-price, high-value fitness club chain

Wellness & Recovery Supervisor

Personal Care & StylingConfirmed live in the last 24 hours
Full-timeHouston, TX, USAIn-person

About the Job

Requirements

  • Ability and willingness to work weekends, evenings, and holidays as needed.
  • Willingness to learn about the recovery services offered.
  • Customer service experience.
  • Must have valid personal training certification.
  • CPR/AED certification required within 30 days of hire.
  • Must successfully pass a background check.
  • Ability to work in an office and gym setting and communicate with employees, members, and vendors in person, by phone, and/or by video call.
  • Ability to consistently operate technology, including preparing documents, entering data into a computer system, and reading reports from a computer database or email system.
  • Ability to work 8 or more hours in a seated/standing deskwork environment.

Responsibilities

  • Demonstrate a high level of service, mentor the team on service standards, and assist in growing the community.
  • Develop the Service Associate team into recovery experts.
  • Lead a customer-centric team.
  • Follow and lead safety protocols to ensure the health and safety of the team and customers.
  • Communicate with the Operations Manager to ensure inventory meets business needs.
  • Maintain operation of all point-of-sale functions to ensure quality customer interactions.
  • Educate members on recovery services.
  • Check members in for services.
  • Assist members with recovery services such as cryotherapy, red light therapy, and hydro massage.
  • Clean the recovery area after each use.
  • Supervise a small team, maintain staff schedules, and provide training to team members.
  • Sell additional packages to members to enhance their gym experience.

About the Company

EoS Fitness

Low-price, high-value fitness club chain

EOS Fitness operates a chain of high-value, low-price gyms that offer a full range of amenities, including extensive equipment, pools, and saunas, at memberships starting as low as $9.99 per month. The model works by providing broad facilities at an accessible price point, with rapid expansion driven by both organic growth and acquisitions; the company grew to over 175 locations and was acquired by private equity. Compared with competitors, EOS Fitness differentiates itself through its combination of expansive facilities and a low-price, value-focused membership structure, backed by a strategy of aggressive growth and scale. The company's goal is to deliver a large, affordable, comprehensive gym experience and to continue expanding its footprint through acquisitions and new locations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Las Vegas, NV
Founded
2015

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