Cermati.com

Financial product marketplace and application service

Field Collection

Retail & Commercial BankingConfirmed live in the last 24 hours

Full-timeBatam, Batam City, Riau Islands, IndonesiaIDR4.5M - IDR5M /mo

About the Job

Requirements

Must reside in Batam.
At least a high school or vocational school education is required.
Experience in field collection is required.
Applicants with courier or online motorcycle taxi experience are welcome to apply.
Must have a valid motorcycle driving license (SIM C) and a motor vehicle.
Must have good communication and negotiation skills.
Must understand the area assigned to them.

Responsibilities

Visit debtors and deliver warning letters when arrears exceed 20 days, validate their circumstances, analyze the situation, and collect overdue payments.
Negotiate suitable payment options with customers.
Monitor debtors' payment promises according to the arrears period and follow up to collect as promised.
Locate customers who cannot be found at home or work and verify that customer information, including telephone numbers and addresses, is correct.
Report and discuss visit and case-handling outcomes with a supervisor, and record each collection activity.

Uraian Pekerjaan

Deskripsi Pekerjaan :

Mengunjungi debitur dan melakukan pengiriman Surat Peringatan (SP) dalam masa tunggakan > 20 hari untuk melakukan validasi kondisi, analisa dan penagihan pembayaran kewajiban debitor yang belum diselesaikan.
Menegosiasikan opsi pembayaran yang sesuai kepada nasabah
Memonitor janji bayar debitur sesuai dengan masa tunggakan dan menagih kembali sesuai janji bayar.
Mencari keberadaan pelanggan apabila tidak dapat ditemui baik di rumah maupun kantor Memastikan semua data pelanggan benar termasuk nomor telepon dan alamat
Melaporkan dan mendiskusikan dengan atasan mengenai hasil kunjungan/penanganan. Membuat catatan atas setiap aktivitas penagih

Kualifikasi

Kualifikasi :

Domisili Batam
Pendidikan Min. SMA/SMK Berpengalaman sebagai Field Collection
Berpengalaman sebagai Kurir & Ojek Online dipersilahkan melamar)
Memiliki SIM C dan kendaraan bermotor
Kemampuan komunikasi dan negosiasi yang baik Pemahaman yang baik tentang area yang pernah dipegang
Penempatan wilayah disesuaikan dengan domisili

Informasi Tambahan

Compensation: 4500000 to 5000000 (IDR) (MONTHLY)

About the Company

Cermati.com

Financial product marketplace and application service

Cermati operates a financial e-commerce platform in Indonesia that lets users research, compare, and apply for financial products such as credit cards, loans, mortgages, auto loans, savings accounts, insurance, and bill payments. It aggregates product information from banks and financial institutions into a standardized format and guides, and sometimes processes, applications on behalf of partners, earning commissions from successful applications. The service differentiates itself by offering free access, a wide product catalog, and handling parts of the application and documentation flow to speed up approvals, turning a simple comparison site into an integrated fintech marketplace. Its goal is to expand financial inclusion in Indonesia by making financial products easier to find, compare, and access for people who are online but historically underserved by formal finance.

Company size: 501-1,000
Company stage: Series A
Total funding: $1.9M
Headquarters: Jakarta, Indonesia
Founded: 2015

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