Director of Food & Beverage
No salary listed
Expert
Phú Quốc, Phu Quoc, An Giang, Vietnam
In Person
Food Service & HospitalityFood & Beverage Operations Management
About the job
Requirements
- Five to eight years as Head of Food & Beverage in a four- or five-star hotel or in individual restaurants with high standards.
- Good command of spoken and written English to meet business needs.
- Working knowledge of mathematics.
- Familiarity with computer systems.
- Relevant knowledge of food and beverage.
- Knowledge of Food & Beverage and Conference & Banqueting operations and skills.
- Strong leadership, people management, and training skills.
- Guest-oriented, with the ability to build and exceed service standards confidently.
- Thorough knowledge of Food & Beverage services, cost control, labor controls, beverage menu writing, maintenance, merchandising, computers, and accounting.
- Strong interpersonal skills and attention to detail.
- Key strengths in people management, communication, and planning under the nine competencies.
- Thorough knowledge of food and beverage operations, including food, beverages, supervisory aspects, service techniques, and guest interaction.
- Considerable skill in mathematics and algebraic equations using percentages.
- Ability to communicate in English verbally and in writing with guests and employees, including people requiring patience, tact, and diplomacy to defuse anger and collect information.
- Ability to work under pressure and deal with stressful situations during busy periods.
- Ability to walk, stand, and/or bend continuously to perform essential job functions.
Responsibilities
- Determine hotel-level operational policies and standards for all Food & Beverage matters.
- Establish standards for Food & Beverage sales, trends, and inventories.
- Recommend changes or innovations in policies, procedures, and equipment.
- Confer with Management on reports, forecast budgets, policies, and future planning.
- Review prices, sources of supply, Food & Beverage sales, trends, and inventories.
- Ensure top-quality food and service to achieve complete guest satisfaction.
- Inform Management about sales, submit monthly financial statements, and provide comments on operations.
- Ensure goals are achieved as outlined in the profit budget, maximum departmental profit is achieved, and the department operates within budget.
- Ensure all licenses for the department are approved and available.
- Oversee all supplies and services engaged by the department.
- Meet purveyors to learn about new products or methods.
- Ensure training programs are available and employees are trained to Hilton international standards.
- Review departmental programs to support development of future departmental heads.
- Review career paths regularly with the General Manager.
- Ensure staff are disciplined, motivated, friendly, and well-mannered.
- Maintain awareness of trends, practices, and equipment in food and beverage preparation and service.
- Monitor competitor activity and keep price comparisons up to date.
- Maintain a professional image, conduct, knowledge, and skills related to job responsibilities.
- Establish and maintain effective employee relations.
- Maintain professional business confidentiality.
- Participate in or execute other tasks assigned by Management within the scope of the company's business, including duties assigned by the General Manager.
- Establish the Food & Beverage mission and ensure it is instilled in all team members.
- Carry out other reasonable duties and responsibilities as assigned.
About the company
Hilton Worldwide Holdings operates a global portfolio of hotels and resorts across brands that cater to different travelers, from luxury to extended-stay. It earns money by owning, leasing, managing, and franchising properties, with revenue coming from room bookings, food and beverage, events, and franchise or management fees; Hilton Honors rewards program incentivizes repeat bookings. The company differentiates itself through a broad brand mix, mixed ownership and operating models, and a strong loyalty program that drives guest retention. Its goal is to grow as a leading global hospitality provider by expanding its brand portfolio, loyalty program, and reliable guest experiences to maximize occupancy, revenue, and shareholder value.
Company Size
10,001+
Company Stage
IPO
Headquarters
McLean, Virginia
Founded
1919
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Simplify's Take
What believers are saying
- Hilton opened or announced Firsts in Valencia, Hawaiʻi, Malaysia, and Singapore this quarter.
- Spark by Hilton entered India in 2026, with 150 hotels planned under Olive Hospitality.
- Motto's Japan debut in Kyoto and APAC trend research support expansion into lifestyle demand.
What critics are saying
- Four S sued Hilton in January 2026 after franchise termination and audit failures.
- UNITE HERE targeted Graduate by Hilton in July 2026 over layoffs and union pressure.
- WARN filings hit 778 employees in twelve months, signaling restructuring across U.S. operations.
What makes Hilton Worldwide unique
- Hilton Honors reached 260 million members, powering direct bookings and repeat stays.
- Hilton operates 28 brands and 9,400 properties, covering luxury through extended-stay demand.
- Kyoto will host Hilton's seventh hotel by 2029, showing brand clustering strength.
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Benefits
- Health Insurance
- Paid Vacation
- Paid Sick Leave
- Parental Leave
- 401(k) Company Match
- Mental Health Support
- Wellness Program
- Employee Stock Purchase Plan