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Fidelity Investments

Manages investments and workplace retirement plans

Director – Software Engineering-Machine Learning

AI Application Engineering +1Confirmed live in the last 24 hours
Full-timeBoston, MA, USA

About the Job

Requirements

  • At least 8 years of software or machine learning engineering experience, including a record of leading technical design for ML products shipped to production.
  • Expert Python skills and strong SQL skills, with experience working with large-scale databases.
  • Strong experience building scalable backend services and APIs to serve ML models.
  • Hands-on production experience with large language models and generative AI, information retrieval, and vector databases.
  • Practical experience with graph databases and knowledge-graph modeling, such as Neo4j and Cypher.
  • Strong experience with continuous integration and continuous delivery, containers and orchestration, and observability, including logging, metrics, and alerting.
  • Experience with a major cloud platform (AWS, Azure, or GCP) and its machine-learning services.
  • Experience building data pipelines and orchestrating workflows, such as with Airflow.
  • Strong software engineering practices, including testing, code review, maintainable design, and agile delivery.
  • Technical influence beyond one's own team through mentoring, setting standards, or driving architecture decisions.
  • Ability to explain complex models, results, and trade-offs clearly to non-technical and investment audiences.

Responsibilities

  • Design and lead development of production large-language-model, retrieval, and knowledge-graph systems for investment research and decision support.
  • Own end-to-end architecture of multiple machine-learning applications, including data pipelines, model serving, evaluation, and production monitoring.
  • Set engineering standards for AI evaluation, MLOps practices, and code quality, and drive their adoption across the team.
  • Work directly with quants and portfolio managers to define problems, decide priorities, and shape the product roadmap, including decisions about what to build and how.
  • Mentor engineers at every level and raise standards through design reviews, code reviews, and technical guidance.
  • Work across data engineering, platform, risk, and compliance teams to deliver well-governed AI in a regulated environment.
  • Evaluate new AI technologies and vendors and make build-versus-buy recommendations on LLM providers, graph platforms, and tools.
  • Write code and provide technical leadership for production AI applications used by investment professionals.

Desired Qualifications

  • Deep MLOps experience across the production ML lifecycle, including model and LLM evaluation, performance tuning, model and prompt versioning, and monitoring quality, drift, latency, and cost.
  • Experience with investment data, including market data, fundamentals, holdings, or alternative data, or with buy-side workflows.
  • Experience with LLM guardrails, reducing hallucinations, model risk management, or AI governance.
  • Background in graph machine learning, such as graph neural networks, entity resolution, or ontology design.
  • Experience with enterprise job schedulers such as Autosys.
  • Familiarity with front-end tools for rapid prototyping, such as Streamlit, React, or Vue.
  • Advanced degree in Computer Science, Software Engineering, or a related field; equivalent experience is equally valued.

About the Company

Fidelity Investments

Manages investments and workplace retirement plans

Fidelity Investments manages money and runs brokerage accounts for individuals, while administering workplace benefits and supporting financial advisers and institutions. Its funds span active management and index investing, and its advice services range from automated portfolios to dedicated wealth managers. Customers trade through online accounts or work with advisers by phone and at investor centers, while employers use its services for retirement savings and stock plans. The business earns advisory fees and charges for selected trades, with institutional custody and clearing services alongside its consumer accounts. Fidelity was founded in 1946 and is headquartered in Boston, Massachusetts, United States.

Company size
10,001+
Company stage
Debt Financing
Total funding
$250.4B
Headquarters
Boston, MA
Founded
1946

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