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Specialized

Designs, manufactures, and sells bicycles

Logistics / Operations Manager

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeAtsugi, Kanagawa, JapanNo salary listed

About the Job

Requirements

  • Practical experience in at least one of order management, inventory management, shipping management, warehouse management, or logistics management.
  • Experience using business systems such as B2B platforms, enterprise resource planning (ERP), warehouse management systems (WMS), order management systems (OMS), or electronic commerce (EC) systems.
  • Experience coordinating with multiple departments and external partners, including warehouses, third-party logistics providers (3PLs), delivery companies, sales, finance, and information technology.
  • Ability to aggregate, analyze, and report data using Excel or similar tools.
  • Problem-solving ability to assess the impact of irregularities or incidents and coordinate responses with relevant stakeholders.
  • Ability to communicate accurately in Japanese with internal and external stakeholders.
  • Basic business communication skills in English.
  • Team leadership or people-management experience.

Responsibilities

  • Manage order, shipping, and inventory operations using B2B platforms, ERP, WMS, and related systems.
  • Coordinate with warehouses, 3PL providers, freight forwarders, and delivery companies, and manage their performance.
  • Manage inventory, analyze discrepancies, handle backorders, and improve delivery quality.
  • Handle import and export operations, customs clearance, duties, and compliance with relevant laws and regulations.
  • Support operations for SMOP/S&OP, new product launches, and sales campaigns.
  • Review and analyze logistics costs, invoices, and delivery issues, and drive improvements.
  • Assess the impact of system outages and emergencies, coordinate with stakeholders, and lead the response.
  • Analyze data, prepare reports, visualize and standardize operations, and promote automation.
  • Manage the team, develop team members, and promote a culture of continuous improvement.

Desired Qualifications

  • Experience operating and improving ERP systems such as Oracle or SAP, WMS, and B2B or EC platforms.
  • Knowledge or practical experience in international logistics, imports and exports, customs clearance, duties, or import/export regulations.
  • Experience using Power Automate, Microsoft Lists, Power BI, or Excel VBA for process improvement and automation.
  • Experience supporting new product launches, sales campaigns, advance orders, make-to-order operations, or S&OP/SMOP.
  • Experience improving service levels for retailers, distributors, or corporate customers.
  • Interest in sports or cycling.

About the Company

Specialized

Designs, manufactures, and sells bicycles

Specialized focuses on designing, manufacturing, and selling bikes and cycling gear for a wide range of riders—from pros to everyday commuters. Its products include mountain bikes, road bikes, cyclocross and triathlon equipment, along with components and accessories, plus services like bike fitting and maintenance. The company uses a direct-to-consumer approach via its website and retail partners, and it also partners with cycling teams and events to promote its brand. Specialized differentiates itself through a history of tangible product breakthroughs (such as the first production mountain bike) and engineering capabilities (its own wind tunnel for aerodynamic testing), plus a strong commitment to community initiatives like Outride and Soil Searching. Its overarching goal is to improve people’s lives through cycling by delivering quality, performance-driven gear, encouraging health and fitness, and supporting the cycling community.

Company size
1,001-5,000
Company stage
Series B
Total funding
$27.9M
Headquarters
Morgan Hill, CA
Founded
1974

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