Seminole Hard Rock

Global restaurant, hotel, and casino brand.

Host

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

Perform duties involving bending, reaching, and standing for long periods.
Maintain a well-groomed appearance and follow all uniform guidelines.
Follow safety and sanitation standards.
Recycle products where possible.
Remain calm in a hectic, fast-paced atmosphere.
Demonstrate organization, attention to detail, and a sense of urgency.
Display a positive and friendly attitude toward guests.
Maintain the company's five core values and mission statement.

Responsibilities

Greet, seat, and page guests, creating a positive first impression at the front door.
Open doors where applicable, and welcome and thank guests.
Answer guest questions accurately and politely.
Maintain a clean and organized waiting area.
Answer the phone and direct guests to areas and restrooms.
Provide security for coworkers, guests, and celebrities.
Assist servers, bussers, and managers.
Perform opening, closing, and side duties, including cleaning glass, polishing brass, sweeping and vacuuming floors, wiping menus, and maintaining restrooms.
Help ensure each guest's complete satisfaction and create memorable experiences.
Entertain guests to create enthusiastic, loyal fans.

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).

Basic functions of the Host include:

Opening doors, where applicable
Welcoming and thanking guests
Answering questions - accurately and politely
Maintaining a clean and organized waiting area
Answering the phone
Directing guests to areas & restrooms
Providing security for co-workers, guests and celebrities
Assisting servers, bussers and managers
Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.
Assuring the complete satisfaction of each and every guest
Creating memorable experiences
Entertaining guests to create “Raving Fans”

Job Requirements include:

Performing duties which require bending , reaching and standing for long periods of time
Maintaining a well-groomed appearance (“having a plan”)
Following all uniform guidelines
Practicing all safety & sanitation standards
Recycling products, where possible
Remaining calm in a hectic, fast-paced atmosphere
Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
Displaying a positive and outwardly friendly attitude toward guests
Maintaining HRC’s 5 core Values and Mission Statement

About the Company

Seminole Hard Rock

Global restaurant, hotel, and casino brand.

Hard Rock operates a global hospitality and entertainment brand that runs restaurants, hotels, and casinos with a rock-and-roll theme. The core experience blends American-style dining with a live music atmosphere and a curated collection of music memorabilia, which started organically from a customer’s guitar request and grew into the brand’s hallmark. The business model spans multiple hospitality verticals, including themed cafes, hotels, and casino gaming venues, all unified under the Hard Rock brand. Unlike many competitors, Hard Rock is owned by the Seminole Tribe of Florida, which acquired the brand in 2007, enabling strategic expansion in gaming and hospitality across the world. The company’s goal is to deliver immersive entertainment-centered experiences through consistent branding, hospitality, and iconic memorabilia across its global network.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Virginia Beach, VA
Founded: 1971

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Seminole Hard Rock

Host

About the Job

Requirements

Responsibilities

Basic functions of the Host include:

Opening doors, where applicable

Welcoming and thanking guests

Answering questions - accurately and politely

Maintaining a clean and organized waiting area

Answering the phone

Directing guests to areas & restrooms

Providing security for co-workers, guests and celebrities

Assisting servers, bussers and managers

Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.

Assuring the complete satisfaction of each and every guest

Creating memorable experiences

Entertaining guests to create “Raving Fans”

Job Requirements include:

Performing duties which require bending , reaching and standing for long periods of time

Maintaining a well-groomed appearance (“having a plan”)

Following all uniform guidelines

Practicing all safety & sanitation standards

Recycling products, where possible

Remaining calm in a hectic, fast-paced atmosphere

Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency

Displaying a positive and outwardly friendly attitude toward guests

Maintaining HRC’s 5 core Values and Mission Statement

About the Company

Seminole Hard Rock

Recently Posted Jobs