Recruiting Specialist
Hire Horatio CX
Recruiting Specialist
Hire Horatio CX
Tech-enabled BPO for omnichannel CX
Position Summary:
We are seeking a Recruiting specialist to join our team. As a Recruiter, you will be a highly motivated individual who is responsible for supporting the recruitment efforts focused on the day-to-day and strategic goals of the Company. This position executes responsibilities in the following areas: recruitment and sourcing, resume review/phone screens, tracking/organizing data, employee integration, and general Human Resources duties.
Horatio is changing the way people experience life at work. Yes, that’s right - working at Horatio is much different than anywhere you’ve ever worked. Here’s what makes our vibe different:
Tech-enabled BPO for omnichannel CX
Hire Horatio CX provides business process outsourcing focused on customer experience and operational support, using dedicated, handpicked teams that act as an extension of a client's brand. It delivers omnichannel support (chat, email, voice, social), back-office tasks, trust and safety services, and fraud/compliance monitoring, powered by a hybrid mix of AI and human agents plus CX consulting and QA. The company differentiates itself with its nearshore Latin America footprint (Dominican Republic and Colombia), a focus on scalable, branded service, and a commitment to a better work environment for staff (bilingual daycare, wellness facilities). Its goal is to help fast-growing companies improve customer experiences, streamline operations, and increase customer retention by aligning technology with human support.
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