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Hire Horatio CX

Tech-enabled BPO for omnichannel CX

Recruiting Specialist

Generalist RecruitingConfirmed live in the last 24 hours
Full-timeSantiago de los Caballeros, Dominican RepublicNo salary listedIn-person

About the Job

Requirements

  • Advanced or fluent bilingual English proficiency.
  • Ability to meet multiple individual and team deadlines in a fast-paced, changing work environment with shifting priorities.
  • Strong influence and negotiation skills.
  • Strong written and verbal communication, presentation, and interpersonal skills.
  • Ability to exercise sound judgment, maintain confidentiality and sensitivity, and adapt creatively to changing needs and situations.
  • Ability to establish and maintain positive working relationships.
  • Proficiency with candidate sources and recruiting systems.
  • Ability to contribute to the department's workflow as a team member.
  • Strong organization and attention to detail, with ability to work independently.
  • Ability to execute and prioritize multiple projects.
  • At least 2 years of experience with recruiting responsibilities or in a recruiting or sourcing role.
  • Senior student in Industrial Psychology, Business Administration, or a relevant field.

Responsibilities

  • Review applications and interview applicants to obtain work history, education, training, job skills, and salary requirements, and provide information about the organization and position.
  • Use sourcing tools and techniques, including online social networking, traditional networking, searches, and referrals, to identify and attract candidates.
  • Fill company staffing needs promptly and maintain a robust pipeline of qualified candidates.
  • Administer the candidate assessment process and maintain assessment results.
  • Exercise discretion and judgment in human resources matters, policy interpretation, and conflict resolution.
  • Perform other duties as assigned.

About the Company

Hire Horatio CX

Tech-enabled BPO for omnichannel CX

Hire Horatio CX provides business process outsourcing focused on customer experience and operational support, using dedicated, handpicked teams that act as an extension of a client's brand. It delivers omnichannel support (chat, email, voice, social), back-office tasks, trust and safety services, and fraud/compliance monitoring, powered by a hybrid mix of AI and human agents plus CX consulting and QA. The company differentiates itself with its nearshore Latin America footprint (Dominican Republic and Colombia), a focus on scalable, branded service, and a commitment to a better work environment for staff (bilingual daycare, wellness facilities). Its goal is to help fast-growing companies improve customer experiences, streamline operations, and increase customer retention by aligning technology with human support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
2018

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