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Global Payments

End-to-end payment processing with APIs

Welcome Team Executive

Account ManagementConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listedRemote

About the Job

Requirements

  • Strong technical aptitude and the ability to quickly learn and navigate different systems and software.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced and demanding environment.
  • Self-motivation and a goal-oriented approach to achieving and exceeding targets.

Responsibilities

  • Contact newly signed-up customers to guide them through onboarding and ensure their accounts are live and operational.
  • Provide technical support and assistance to customers, addressing questions or concerns about the systems.
  • Identify opportunities to upsell or cross-sell additional products and services to existing customers.
  • Maintain accurate records of customer interactions and account status in the customer relationship management system.
  • Meet and exceed performance targets, including sales quotas and customer satisfaction metrics.

Desired Qualifications

  • Previous experience in a customer-facing or account management role is a plus.
  • Customer-focused experience and a passion for delivering exceptional service.

About the Company

Global Payments

End-to-end payment processing with APIs

Global Payments provides payment technology and software solutions that help businesses accept and process payments online and in person. It operates an end-to-end payment processing ecosystem, including issuing platforms connected to over 680 million cards and open APIs that let businesses build customized commerce solutions. Transactions flow through its system, and revenue comes from merchant transaction fees plus value-added software services such as fraud prevention, data analytics, and customer support. The company differentiates itself through a broad global network, an extensive set of APIs, and flexible partner and pricing models that cater to financial institutions, retailers, and merchants of all sizes. Its goal is to enable smooth, secure, and scalable payments within the global commerce landscape, helping businesses grow while reducing costs and improving the customer experience.

Company size
10,001+
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1967

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