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Veeva Systems

Builds cloud software for life sciences

Manager Partnership Services

Account ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • At least 4 years of experience in a client-facing, account management, or partnerships role.
  • Ability to manage multiple relationships and workstreams simultaneously with organizational discipline and attention to detail.
  • Experience delivering analytics projects or data-driven insights to external stakeholders and non-technical audiences.
  • Strong critical thinking and a track record of proactive problem-solving.
  • Strong written and verbal communication skills and confidence in client-facing settings.
  • Comfort working in a fast-paced, cross-functional environment where priorities shift.
  • Must be in the New York City area and able to be in the office for team and customer meetings.

Responsibilities

  • Serve as the primary point of contact for a portfolio of media partners, fielding inquiries, managing expectations, and maintaining relationships after onboarding.
  • Own end-to-end scoping and delivery of partner-commissioned analytics projects, ensuring accuracy, timeliness, and actionable storytelling.
  • Manage partner subscriptions to Crossix's PubView product, supporting onboarding, data, and ongoing dashboard questions.
  • Act as the liaison between media partners and the Client Services team for client-specific issues, triaging escalations and ensuring coordinated resolution.
  • Develop deep knowledge of Crossix products and measurement methodology to address partner questions, explain analytical outputs, and translate complex concepts clearly.
  • Work closely with Client Services, Data Partnerships, Product, and Operations teams to stay aware of partner-related activities and ensure seamless execution.

Desired Qualifications

  • Familiarity with media measurement, publisher-side analytics, or programmatic advertising.
  • Proficiency with analytical tools such as Excel or business intelligence tools including Sigma.

About the Company

Veeva Systems

Builds cloud software for life sciences

Veeva Systems builds cloud software and data products for pharmaceutical, biotechnology and other life sciences companies. Its applications support clinical trials, regulatory submissions, quality management, drug safety and commercial teams that work with healthcare professionals. Teams use the software to organize documents, track records and coordinate regulated work across departments on Veeva's Vault platform. Veeva earns revenue from subscriptions to its software and data products, alongside implementation, consulting and other professional services. Founded in 2007, Veeva Systems is headquartered in Pleasanton, California, United States.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Pleasanton, CA
Founded
2007

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