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Humana

Sells Medicare health plans and runs senior clinics

Medicare Field Sales

Insurance Sales & AgencyPosted on Nov 13
Full-timeSalt Lake City, UT, USA

About the Job

Requirements

  • Hold an active health insurance license or be able to obtain one before the start date, unless selected for an approved unlicensed Humana Foundations hiring class.
  • Reside in the designated local territory to serve the community.
  • Be comfortable with daily face-to-face interactions in prospective members’ homes and at community-based events, and with engaging the community through service, retail environments, organizations, volunteer work, or local events.
  • Have a valid state driver’s license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher if required by the state.
  • Be able to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Be comfortable navigating multiple technology platforms simultaneously, including enrollment tools, customer relationship management systems, email, and virtual communication tools.
  • For associates who speak to members in a language other than English, complete a language proficiency assessment; applicants will be required to take the Interagency Language Rating test.
  • Be available for appointments or events that may occur at night and on weekends.
  • Attend the first five weeks of employment and training; attendance is mandatory.
  • Maintain internet service with at least 25 Mbps download and 10 Mbps upload speed and a dedicated workspace free of ongoing interruptions to protect member protected health information, if working from home or in a hybrid home/office arrangement.
  • Maintain vehicle insurance that meets the residing state’s minimum required limits or $25,000 bodily injury per person, $25,000 bodily injury per event, and $10,000 property damage, whichever is higher; driver’s license is subject to validation and motor vehicle record review.

Responsibilities

  • Build trust and educate individuals about Humana’s Medicare Advantage plans and additional offerings, including life, dental, vision, and prescription coverage.
  • Create face-to-face connections through grassroots marketing, community events, and in-home visits, providing a personalized member experience.
  • Drive self-generated sales, meet performance goals, and expand Humana’s presence in the market by serving as a community resource and building relationships.
  • Use company-issued iPads and digital platforms to support member consultations, enrollments, documentation, customer relationship management updates, and follow-up activities.
  • Attend appointments and events with members, including those scheduled at night or on weekends when needed.
  • Travel occasionally to Humana offices for training or meetings when required.

Desired Qualifications

  • Hold an active life and variable annuity insurance license.
  • Have experience selling Medicare products.
  • Have experience with public speaking or delivering presentations to groups.
  • Have experience supporting Value Based Care organizations.
  • Be familiar with Salesforce or similar customer relationship management systems.
  • Have an associate or bachelor’s degree.
  • Be bilingual in English and an additional language, with the ability to speak, read, and write fluently in both languages.

About the Company

Humana

Sells Medicare health plans and runs senior clinics

Humana sells health insurance paid for by government programs, chiefly Medicare Advantage plans that private insurers run for Americans 65 and older in place of traditional Medicare. It ranks among the largest Medicare Advantage insurers in the country and also runs Medicaid plans for low-income families in several states. Its CenterWell business operates senior primary care clinics, a mail-order pharmacy and home health services, so many members get care from a company the insurer owns. Medicare and states pay Humana a set monthly amount per member, and it keeps the difference between those payments and members' medical costs. Humana was founded in 1961 as a nursing home company and is based in Louisville, Kentucky.

Company size
10,001+
Company stage
IPO
Headquarters
Louisville, KY
Founded
1961

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