UCLA Health

Comprehensive health system with top hospitals

Patient Service Representative - Ambulatory Float Team

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Part-timeNo salary listed

About the Job

Requirements

Ability to travel to various UCLA Health locations.
Availability to work various days and shifts, including occasional weekends.
Provide availability at least one month in advance for two shifts (16 hours) per week, including one weekend per month.
Knowledge of medical terminology.
Knowledge of major medical insurance plans and the types of coverage provided.
Skill in setting priorities that accurately reflect the relative importance of job responsibilities.
Ability to establish and maintain productive working relationships with faculty, staff, administration, and patients from varied social, cultural, and economic backgrounds.
Verbal communication skills to clearly convey complex problems in formal and informal situations.
Ability to interact diplomatically and sympathetically with patients in varying degrees of health.
Ability to creatively integrate competing demands into a productive working environment.
Skill in using a personal computer and associated programs, including Word, Excel, and email, and demonstrated work experience with a database computer program.

Desired Qualifications

Knowledge of a specific specialty practice and its workflows.
Working knowledge of patient-related policies and procedures and a thorough understanding of the University system, its services, and programs.
Knowledge of hospital computer systems, personal computer systems, and software products used to perform administrative work.
Familiarity and knowledge of authorization processes and managed care programs.

Required:

Ability to travel to various UCLA Health locations
Availability to work various days/shifts and occasional weekends
Must be able to provide availability at least one month in advance with 2 shifts-16 hours per week including one weekend per month
Knowledge of medical terminology
Knowledge of major medical insurance plans and types of coverage provided
Skill in setting priorities which accurately reflect the relative importance of job responsibilities
Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds
Skill in verbal communications to clearly convey complex problems in both formal and informal situations
Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
Ability to creatively integrate competing demands into a productive working environment
Skill in using a PC with associated programs including Word, Excel, and E-mail, demonstrated work experience with a database computer program

Preferred:

Knowledge of specific specialty practice and workflows
Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and its services and programs
Knowledge of hospital computer system, personal computer systems, and the various software products to perform administrative work
Familiarity and knowledge of authorization process and managed care programs

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

Current/former UC employees are subject to a personnel file review.

About the Company

UCLA Health

Comprehensive health system with top hospitals

UCLA Health is a large, integrated healthcare system in Los Angeles that operates multiple hospitals and a wide network of primary- and specialty-care clinics. It provides medical services across many fields—from organ transplantation and cardiac surgery to neurosurgery and cancer treatment—and combines patient care with biomedical research. Its hospitals and physicians diagnose and treat complex illnesses and bring the latest medical discoveries into practice. UCLA Health stands out because it runs a comprehensive, highly ranked set of facilities (including Ronald Reagan UCLA Medical Center and UCLA Mattel Children’s Hospital) and emphasizes leading research, education, and specialized care across a broad regional network. The organization aims to deliver high-quality medical care while advancing medical knowledge and sharing new treatments with patients locally and globally.

Company size: 10,001+
Company stage: Grant
Total funding: $25.3M
Headquarters: Santa Monica, CA
Founded: 1955

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