T

Tesla

Makes electric cars, robotaxis and grid batteries

Service Manager

Automotive Service & RepairUpdated on Nov 10
Full-timeLeonding, Austria€84k /yr

About the Job

Requirements

  • At least five years of leadership experience in a similar position in the technical field.
  • Ability to lead and develop a team and work effectively with people of different personalities.
  • Comfort working in a constantly changing environment involving new technologies, strong customer contact, and complex processes.
  • Strong organizational skills, strategic and analytical thinking, and the ability to stay focused during difficult situations.
  • Fluent German and good English.
  • Ability to work flexibly to support the team and build and maintain working relationships with internal stakeholders.

Responsibilities

  • Deliver excellent customer service and monitor customer-service trends to continuously improve standards and processes.
  • Develop and inspire a motivated, engaged team, identify team members' potential, and support their growth and development.
  • Lead the service center and ensure smooth, efficient operations.
  • Prioritize safety, efficiency, quality, and overall excellence.
  • Analyze service-center performance figures and manage daily operations; develop measures to meet quality, productivity, cost, and revenue goals.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
2003

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