Manager Learning and Development

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience. 

About Lowe’s
Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

About Lowe’s India

Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India

JOB SUMMARY

The Manager Learning and Development, will lead and develop a team of learning professionals. This includes collaborating with Human Resources partners and business leaders to provide comprehensive solutions that support learning, workforce performance, and employee engagement. This role is critical to Lowe's because it ensures Lowe's associates are equipped with the right skills and competencies to serve Lowe's customers.

About the Team

Directly supports the Associate Learning & Development team at SSC-B. Providing content development support and maintenance of courseware as required. Work includes using a variety of authoring tools to translate detailed design documents into deliverables that support associate onboarding and development.

KEY RESPONSIBILITIES

• Drives the development and maintenance of a comprehensive suite of solutions to address the performance gaps in a business, a function, or an initiative.
• Consult with the business leaders and provide solutions on how to leverage standard talent processes to address their specific functional needs.
• Develops proposals/business cases for new training or development programs/solutions that support organizational strategy and culture.
• Manages programs/projects to ensure the overall portfolio for team is effectively executed.
• Consults and advises with sponsors, HRBPs, and work owners at the functional and/or business unit on the best way to develop the workforce.
• Oversees multiple product and vendor evaluation and selection initiatives to ensure the right learning partners are engaged and the right interventions are planned.
• Coaches team on tools and techniques for training evaluation and oversees team in the implementation of training evaluation for individuals, teams, and departments.
• Consistently assess and measure learning and development programs to ensure they are relevant to the needs of the changing business.
• Designs and delivers requests for proposal; suggests alternative licensing arrangements through interpreting benefits and drawbacks.
• Manages risks and determines mitigation strategies to meet timelines
• Provides clear expectations and timely performance management and development feedback to encourage growth and greater responsibility.
• Inspires productivity by establishing a clear vision, maintaining two-way communication, and distributing the workload in an organized manner.
• Establish clear objectives and a sense of ownership among team members and then carefully monitor progress and results.
• Hires, trains, and develops the talent necessary to achieve stated objectives providing meaningful development opportunities for individuals in preparation for succession planning.
• Facilitate sessions to the leadership team and moderate org-wide learning programs/initiatives.
• Continuously aligning the initiatives with the external trends as well as SSC-M initiatives to be able to provide consistent learning experience for associates across locations.
• Keeping abreast of the learning trends and maintaining good network with industry counterparts.

QUALIFICATIONS

Bachelor’s degree - A degree in HR/Learning would be an advantage

or equivalent years of experience in lieu of education requirement, if applicable

Work Experiene

• Overall Experience of 8+years
• Atleast 6/7 years in L&D. 2+ yrs of people leader experience is preferred.
• Learning Needs Analysis
• Content Creation/Instructional Design
• Organizational Development
• Talent Management
• Leadership Development
• Team Leadership
• Project Management
• Vendor Management
• Learning & Development Metrics
• Budget Management
• Ability to bring innovative Learning & Development ideas and proposals to the team that can improve associate career development.

Licenses and Certifications

Certifications and Learning Attestations would be ideal.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.