Assistant General Manager
JETSET Pilates
Assistant General Manager
JETSET Pilates
Boutique fitness franchise with Pilates studios
About JETSET Pilates
JETSET Pilates is a modern Reformer Pilates franchise delivering results-driven, music-inspired workouts in beautifully designed studios. We are committed to creating an exceptional client experience while building strong communities through movement, connection, and world-class hospitality.
The Assistant Manager plays a key leadership role in supporting the General Manager with the daily operations, team development, and commercial success of the studio. This is a hands-on leadership position responsible for maintaining brand standards, supporting both the Studio Lead and Instructor teams, driving sales performance, and ensuring an exceptional member experience.
The Assistant Manager leads by example, builds strong relationships within the local community, and helps create a positive, high-performing studio culture. This role is designed as a development opportunity for future General Managers.
Support the day-to-day operations of the studio.
Serve as Manager on Duty and keyholder when scheduled.
Open and close the studio in accordance with company procedures.
Ensure the studio consistently meets JETSET operational and brand standards.
Resolve operational issues quickly while maintaining an exceptional member experience.
Step in to support Studio Lead responsibilities and studio operations as needed.
Support the recruitment, onboarding, training, and development of the Studio Lead team.
Coach Studio Leads on customer service, sales performance, and operational excellence.
Provide real-time feedback and performance coaching.
Support the General Manager with team communication, accountability, and performance management.
Act as the General Manager in their absence.
Support the achievement of monthly membership, retail, and revenue goals.
Coach the team on membership sales, lead conversion, retention, and retail performance.
Identify opportunities to improve studio performance and member engagement.
Monitor studio KPIs and support action plans to drive results.
Assist with Studio Lead and Instructor scheduling.
Coordinate shift coverage and schedule changes.
Support inventory management, supply ordering, and day-to-day studio administration.
Assist with payroll reporting, incident documentation, and operational compliance.
Represent JETSET within the local community.
Build relationships with local businesses, wellness partners, and corporate organizations.
Support community events, partnerships, pop-ups, and local marketing initiatives.
Foster meaningful relationships with members to strengthen retention and community.
Maintain exceptional studio presentation, cleanliness, and organization.
Ensure all team members consistently deliver the JETSET member experience.
Uphold company policies, operational procedures, and brand standards.
Lead with professionalism, positivity, and accountability.
Previous leadership experience in fitness, hospitality, retail, or another customer-focused environment.
Strong leadership, coaching, and communication skills.
Proven ability to drive sales and deliver exceptional customer service.
Excellent organizational and time management skills.
Passion for health, wellness, hospitality, and community building.
Flexible availability, including mornings, evenings, weekends, and holidays.
Successful Assistant Managers consistently:
Deliver exceptional member experiences.
Maintain outstanding operational and brand standards.
Achieve membership, retail, and revenue goals.
Develop confident, engaged, and high-performing Studio Leads and Instructors.
Build strong community relationships that drive studio growth.
Lead with integrity, professionalism, and a solutions-focused mindset.
Boutique fitness franchise with Pilates studios
JetSet Pilates runs a franchised boutique fitness brand focused on Pilates studios. It lets entrepreneurs own and operate their own JetSet studios, offering a 50-minute, low-impact but high-intensity workout that combines strength, cardio, and Pilates principles. The program is delivered in individual studios with guidance from the franchisor and technology that helps manage the business, size, and branding. Revenue comes from franchise fees and ongoing royalties, supported by a recognizable brand and operational tools to help franchisees grow and potentially run multiple studios. The company differentiates itself through a scalable franchise model, strong brand presence, and technology-enabled support to streamline operations, enabling rapid expansion across the United States and Australia. The goal is to expand its network to offer consistent, effective fitness experiences through franchised studios and reach a larger market of customers and would-be gym entrepreneurs.
Explore more opportunities at JETSET Pilates