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REEDS Jewelers

Family-owned jewelry retailer selling diamonds

Timepiece Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeCorpus Christi, TX, USANo salary listedIn-person

About the Job

Requirements

  • Previous experience in luxury retail is required; a background in fine jewelry or timepieces is strongly preferred.
  • Genuine passion for delivering elevated, personalized service in a boutique-style environment.
  • Exceptional communication skills with the ability to inspire both clients and team members.
  • Confident, self-motivated, and solutions-oriented, with the ability to take initiative and adapt in a dynamic, high-end retail setting.
  • Meticulous attention to detail and a strong sense of presentation, both in service and store standards.
  • Comfort using modern clienteling tools, customer relationship management platforms, and digital reporting to drive performance and deepen client relationships.
  • Ideally, at least 6 months of experience in a leadership or key-holder role within a premium or luxury retail environment.
  • Must be legally eligible to work in the United States.
  • Must be able to sit or stand for extended periods as required.

Responsibilities

  • Set the tone for a luxury retail experience by delivering personalized, consultative service and inspiring the team to do the same.
  • Consistently exceed individual and store sales goals across fine timepieces and fashion jewelry categories.
  • Anticipate client needs, maintain meaningful follow-up, and use clienteling tools to build lasting relationships.
  • Create a refined and welcoming atmosphere that reflects the prestige of the brand and elegance of the product offering.
  • Ensure seamless client flow and a tailored experience by aligning the right associate with the right guest moment.
  • Serve as the store’s authority on high-end fashion jewelry and timepieces, with a deep understanding of materials, design, and brand heritage.
  • Coach and develop the team on product storytelling, craftsmanship details, and positioning each piece as part of a client’s personal narrative.
  • Execute product launches, visual displays, and trunk shows with precision and a sense of luxury.
  • Partner with brand vendors to ensure the team is educated, engaged, and aligned with elevated clientele expectations.
  • Analyze sales data to identify opportunities and implement strategic training that elevates performance and the guest experience.
  • Collaborate with store leadership to support talent development, team scheduling, and operational planning.
  • Act as the leader on the floor when the Store Manager or Assistant Manager is unavailable, ensuring excellence across all touchpoints.
  • Handle client feedback and escalations with grace and professionalism while preserving the reputation of the store and brand.
  • Contribute to a store culture defined by trust, refinement, and shared accountability to the company’s legacy and luxury standards.

Desired Qualifications

  • A background in fine jewelry or timepieces.
  • At least 6 months of experience in a leadership or key-holder role within a premium or luxury retail environment.

About the Company

REEDS Jewelers

Family-owned jewelry retailer selling diamonds

REEDS Jewelers is a family-owned jewelry retailer that operates the largest network of stores in North America, selling diamonds, watches, and other fine jewelry. Customers can browse and purchase in over 65 stores across 13 states or online at REEDS.com. The company’s products are sold through physical storefronts and a digital storefront, allowing shoppers to view and buy items such as diamonds, designer jewelry, and timepieces. What sets REEDS apart is its status as the largest family-owned jewelry chain in the region, with a long history since 1946, emphasizing scale, family ownership, and a broad selection across many locations. Its goal is to provide a wide range of high-quality jewelry and watches to customers through both brick-and-mortar stores and online, combining extensive inventory with personalized service across many communities.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Wilmington, NC
Founded
1946

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