Ambulatory Manager 3 - Nephrology and Rheumatology

Job Description

Your Leadership in Action 

Munson Healthcare is seeking a highly collaborative, patient-centered Practice Manager to lead operations across our Nephrology and Rheumatology practices in Traverse City. This leadership role plays a critical part in delivering exceptional care experiences while supporting a high-performing team.

The Practice Manager will be responsible for:

• Operational Leadership: Oversee daily practice operations, staff and provider coordination, scheduling, and workflows to achieve access, efficiency, and productivity goals.
• Financial & Performance Management: Manage budgets, monitor financial performance, and use key metrics to improve operational and revenue outcomes.
• Revenue Cycle & Compliance: Optimize scheduling, insurance verification, authorizations, and collections while partnering with billing teams to improve accuracy and performance.
• People & Patient Experience: Lead hiring, coaching, and performance management; foster staff and provider engagement; and maintain patient satisfaction goals.

Qualifications

What’s Required  

• Education: Bachelor’s degree in a health-related field preferred; or 4+ years of progressive leadership experience in an ambulatory, medical office, or outpatient setting.
• Skills: Strong interpersonal and organizational abilities; capable of working independently and collaboratively.
• Knowledge: Medical terminology, EMR systems, coding, insurance billing, scheduling, data entry, and multi-line phone systems.
• Experience: Interdisciplinary team collaboration and problem-solving within physician practices and across departments to improve quality and operation

Preferred:

• Minimum two years of previous practice management experience 

Additional Information

Are you Munson Material? Apply today! 

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.