Duty Manager - GSE Mechanic

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary
Operational, personnel and administrative manager of the assigned GSE and fueling maintenance organization. Ensure implementation of fleet management strategy at his/her assigned department.

Key Responsibilities

• Develop and implement the overall maintenance strategy, including insourcing versus outsourcing decisions, selection and negotiation with external service providers and subcontractors, and implementation of global maintenance policies and standards.
• Establish an optimal organizational structure by defining required roles, responsibilities, and staffing levels for both support personnel and mechanics.
• Implement effective workforce and equipment planning strategies to ensure optimal resource allocation and operational efficiency.
• Develop best-in-class operational processes that address business requirements, optimize total cost of ownership (TCO), and support financial models that enhance competitiveness and operational performance.
• Review and establish baseline processes for equipment budgeting, procurement, acquisition, repairs, maintenance, and disposal. Implement lean management practices to eliminate waste, improve productivity, and maximize efficiencies.
• Maintain the station's Ground Support Equipment (GSE) fleet to ensure equipment availability, reliability, and operational readiness.

• Oversee human resource management in collaboration with the General Manager, including promotions, performance management, compensation and incentive structures, training and development programs, and succession planning.
• Build a strong talent pipeline by identifying, developing, and retaining key employees while ensuring performance standards are consistently met.

• Provide subject matter expertise in fleet management, capital equipment procurement, and maintenance operations.
• Lead contract negotiations, identify new suppliers and sources of supply, evaluate supplier programs and solutions, and manage supplier relationships to ensure quality, cost-effectiveness, and service reliability.

• Assume full P&L responsibility for assigned business units.
• Lead the development and management of annual operating budgets and medium-term strategic plans.

• Ensure compliance with all applicable local legal, regulatory, and safety requirements, as well as Swissport corporate policies and standards.
• Ensure adequate staffing, equipment, and other resources are available to execute operations safely and effectively.
• Ensure all safety devices, machinery, vehicles, and equipment under their responsibility are properly maintained and operated only by trained, qualified, and competent personnel.
• Ensure safety rules, procedures, and standards are consistently followed by all employees, contractors, and visitors.
• Oversee station-level Quality, Health, Safety, and Environmental (QHSE) activities, with a focus on preventing employee injuries, aircraft damage, and equipment-related incidents.

Key Qualifications

• Monitor economic performance against annual budget targets, including budgeted versus actual costs and workload.
• Ensure compliance with Maximo maintenance management processes and procedures.
• Monitor and optimize staff productivity and resource utilization.

• A high school diploma (or equivalent) combined with mechanical training, trade certification
• 3 - 5 years of supervisory or management experience in GSE maintenance or a related field, such as general vehicle maintenance.
• Technical knowledge or experience in mechanical, hydraulic, and electrical systems is considered an asset.

• Strong leadership, organizational, interpersonal, and communication skills.
• Proven ability to manage multiple projects simultaneously, with strong planning, time management, coordination, and problem-solving capabilities.
• Strong customer service orientation, with a focus on both internal and external stakeholders.
• Proficiency in computer applications, including familiarity with Computerized Maintenance Management Systems (CMMS) and maintenance management tools such as Maximo.

What we offer:

• Competitive pay
• Paid training
• Group benefits (Insurance, RRSP’s, etc.)
• Free parking
• Uniform

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at www.careers.swissport.comto learn more about Life at Swissport. 

Join Swissport today and be part of a team that connects the world of aviation! 

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