C

Circles

Delivers corporate concierge and hospitality management

Head of Marketing

Marketing Generalist & ManagementUpdated on Nov 12
Full-timeUnited Arab EmiratesNo salary listedHybrid

About the Job

Requirements

  • At least 13 years of total experience, including at least 5 years in marketing leadership roles within high-growth B2C digital, telecommunications, or technology businesses.
  • A proven track record building scalable consumer brands and driving user acquisition across full-funnel channels.
  • Hands-on experience launching new consumer propositions and driving rapid user growth through performance, social, and content-led consumer campaigns.
  • Expertise in MENA markets and the ability to localize marketing and creative strategy to regional insights.
  • Experience managing external agencies, media partners, and creative production across multiple markets.
  • Experience in zero-to-one or scale-up environments, marketing budget ownership, and strong commercial acumen are preferred.
  • Experience working in a matrix environment and comfort operating in fast-paced organizations.
  • Prior experience in a digital-first telecommunications operator or subscription-based consumer business is preferred.
  • Previous experience in multicultural or regional leadership roles across markets is highly desirable.

Responsibilities

  • Define and own the full-funnel marketing strategy, taking accountability for digital and offline acquisition, customer retention, channel performance, and growth.
  • Develop and execute scalable go-to-market frameworks, including core messaging and communication mix, and direct end-to-end campaigns that ensure market differentiation and alignment with business and commercial objectives.
  • Co-create and scale a distinctive B2C digital brand, adapting its narrative, positioning, personality, and tone of voice for local relevance.
  • Oversee media planning and creative execution across performance digital, social, influencer networks, content marketing, and Above-The-Line channels; optimize allocations to maximize reach, cost efficiency, and return on investment across targeted customer segments.
  • Establish, track, and optimize marketing key performance indicators, including customer acquisition cost, cost per acquisition, customer engagement, and revenue contribution, to support financial targets.
  • Partner with Product, Design, and Commercial teams to integrate marketing initiatives with the product roadmap, pricing strategies, and real-time customer insights.
  • Build, mentor, and lead a high-performing regional marketing team that fosters a data-driven, agile, and continuously improving culture.

About the Company

Circles

Delivers corporate concierge and hospitality management

Circles delivers corporate concierge and hospitality management services designed to enrich workplaces and help people and organizations flourish. The core offering combines digital concierge tools with a dedicated Community Manager who drives engagement through technology, events, external partnerships, and on-site amenities, creating a connected and supportive work environment whether employees are in-office or remote. The service operates by blending personalized support with seamless service delivery across the workplace, guided by a data feedback loop that captures trends and employee input to continuously improve experiences. A key differentiator is the hands-on Community Manager role plus a visible brand ambassador for client companies, supported by a structured hospitality program that ensures consistent service delivery. Circles’ goal is to help businesses attract and retain top talent by enhancing workplace efficiency, employee engagement, and overall productivity.

Company size
51-200
Company stage
Series C
Total funding
$25.2M
Headquarters
Boston, MA
Founded
1997

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