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Gusto

Runs payroll and HR software for small businesses

Senior Data Science Leader - Head of Sales Data Science & Analytics

Data ScienceConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 10 years of experience in data science or related fields, including at least 4 years leading a growing analytics team.
  • Strong command of experimental design, causal reasoning, and quasi-experimental methods, including difference-in-differences, synthetic control, regression discontinuity, and propensity score matching; ability to assess assumptions and communicate causal-claim tradeoffs to non-technical stakeholders.
  • Deep experience working with Salesforce data at scale, including data extraction strategies, CRM-to-warehouse reconciliation, and Salesforce source-of-truth challenges.
  • A proven track record of rebuilding messy, tech-debt-laden data environments with long-term scalability in mind.
  • Strong SQL skills and hands-on experience with dbt and Snowflake; ability to navigate transformation logic across Salesforce, BI, dbt, and dashboards and mentor analysts on best practices.
  • Strong understanding of pipeline management, forecasting, quota and attainment tracking, acquisition and expansion motions, and cross-sell and upsell analytics in a multi-product SaaS environment.
  • Ability to negotiate priorities and drive shared roadmaps with platform engineering, data engineering, and sales operations teams, including discussing technical trade-offs with service platform managers.
  • Experience leading teams through significant transformation, raising performance expectations, coaching analysts toward more strategic work, and making talent decisions.
  • Experience presenting infrastructure roadmaps and analytical insights to executive stakeholders and translating complex data-system challenges into clear business terms.
  • A clear understanding of how AI tooling is reshaping analyst work, including how self-service and automation affect reporting and ad hoc analysis, and the ability to articulate and build a team around a vision centered on statistical rigor, causal thinking, and complex analytical problem-solving.
  • A proven track record of building and leading analytics functions in a high-growth SaaS or technology environment.

Responsibilities

  • Lead the Sales Analytics team and champion its vision, delivering impact across customer acquisition and product expansion sales teams.
  • Conduct deep-dive analyses to identify revenue drivers and anomalies, and translate complex data into actionable insights and recommendations for senior leadership and cross-functional partners.
  • Partner with Data Engineering and Service Platform teams to assess the sales data foundation, architect a modern and scalable data layer, and execute phased remediation.
  • Work with the Chief Revenue Officer, Sales Operations, Data Engineering, and the Service Platform team to align on a shared data and infrastructure roadmap.
  • Evolve sales forecasting methodology using more rigorous analytical methods, including propensity scoring and improved seasonality controls.
  • Use AI-first development approaches to create self-service analytics capabilities for operations partners and evaluate emerging AI tools for revenue analytics efficiency and accuracy.
  • Recruit, mentor, and develop a high-performing analytics team, shifting its work from reactive query fulfillment toward strategic analysis and defining analyst excellence around causal thinking and statistical fluency.
  • Identify opportunities for deeper technical solutions from Data Engineering, Analytics Engineering, Data Science, or AI/ML Engineering to accelerate revenue-driving analytics, and bring the relevant partners into the conversation.

About the Company

Gusto

Runs payroll and HR software for small businesses

Gusto runs payroll, benefits administration, and HR software for small and midsize businesses that want to manage their teams in one place. Its payroll system calculates wages and taxes, files required forms, and connects employee hours with pay runs. Employers use the same platform to enroll workers in health insurance and retirement plans, manage time off, and organize hiring paperwork, while staff access paystubs through personal accounts. Businesses pay monthly subscription fees based on their plan and workforce size, with extra charges for selected services and faster payment options. Gusto was founded in 2011 and is headquartered in San Francisco, California.

Company size
1,001-5,000
Company stage
Series E
Total funding
$706.2M
Headquarters
San Francisco, CA
Founded
2011

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