Ninja Van

Tech-enabled logistics with real-time parcel tracking

Freight Customs Coordinator Intern

Logistics & TransportationConfirmed live in the last 24 hours

InternshipShah Alam, Selangor, MalaysiaNo salary listedIn-person

About the Job

Requirements

A diploma or degree in transport, air freight forwarding, logistics, or a related freight-forwarding and logistics field is required.
Three to six months of internship experience is required.
Fluency in English and Bahasa Malaysia is required.
High proficiency in Microsoft Office or Google Docs platforms is required.
Strong analytical skills to interpret and examine regulations are required.
Superior communication and interpersonal skills are necessary.
The candidate must be able to work independently, remain motivated and resilient, handle demanding customers under pressure, manage multiple tasks in a fast-paced environment, and work well in a team.

Responsibilities

Assist with the daily handover from Ninja Van to air and sea freight agents by managing and coordinating domestic shipments.
Assist with customer feedback on shipment status and maintain cordial customer relationships to build future business.
Help ensure there is no shipment backlog or delay each day.
Assist with inputting and consolidating data in the management system.

Job Description

● Assists on daily handover from Ninja Van to Air and Sea Freight agent by managing and

coordinating domestic shipments.

● Assists in customer feedback on the shipment status, and maintain a cordial relationship to build

future business.

● Assists in ensuring no backlog or delay in shipment every day.

● Assists in inputting data into the management system and consolidating.

● Assists in customer feedback on the shipment status, and maintain a cordial relationship to build

future business.

Requirement

Diploma/ Degree in transport/ air freight forwarding/logistics field related to freight forwarding and logistics.
3 - 6 months of internship.
Superior communication and interpersonal skills are necessary; strong team player.
An independent performer, he/she must be motivated and resilient, with an ability to deal with demanding customers and deliver even under pressure.
Strong analytical skills to interpret and examine regulations required.
Fluency in English and Bahasa Malaysia is required.
Highly proficient in MS Office or Google Docs platforms
Ability to manage multiple tasks in a fast-paced environment

About the Company

Ninja Van

Tech-enabled logistics with real-time parcel tracking

Ninja Van provides delivery services in Southeast Asia using a tech-enabled logistics platform. It serves businesses (like e-commerce merchants and retailers) and individual customers, offering options such as real-time parcel tracking, delivery scheduling, and access to a broad network of drop-off and pick-up points. Pricing reflects parcel size and weight, distance, and adds revenue through services like cash on delivery. The technology behind Ninja Van supports scheduling, route optimization, and real-time visibility to customers. The company stands out by combining a scalable regional network with a customer-friendly digital experience, aimed at making deliveries easier and more reliable for ecommerce and everyday users. Its goal is to become a leading, dependable logistics provider in Southeast Asia by delivering consistent, convenient services.

Company size: 1,001-5,000
Company stage: Late Stage VC
Total funding: $1.1B
Headquarters: Singapore, Singapore
Founded: 2014

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