C

Circles

Delivers corporate concierge and hospitality management

Vice President of Consumer Product

Product ManagementUpdated on Nov 12
Full-timeSingaporeNo salary listedHybrid

About the Job

Requirements

  • At least 15 years of product leadership experience, including significant experience in consumer digital products.
  • Proven experience managing large-scale, high-growth consumer platforms serving millions of users.
  • A strong background in SaaS, telecommunications, fintech, super apps, or high-volume digital ecosystems.
  • Demonstrated ownership of AI-driven product transformation.
  • Experience leading multi-market or international product portfolios.
  • A deep understanding of artificial intelligence and machine learning applications in consumer products.
  • Experience translating artificial intelligence capabilities into measurable business impact.

Responsibilities

  • Define and drive the overall consumer product vision and revenue growth, focusing on innovation and scalable business impact across markets.
  • Align product strategy with business objectives, customer experience priorities, and monetization goals.
  • Apply a strong understanding of revenue models, customer acquisition, lifecycle management, retention, and other growth levers; be accountable for measurable business outcomes and overall product impact.
  • Translate company strategy into clear, high-impact product initiatives that are scalable and commercially viable.
  • Own product strategy, roadmap prioritization, commercial performance, product-market fit, and cross-functional alignment across markets, ensuring a consistent global operating cadence.
  • Lead and define the company's artificial intelligence roadmap, embedding AI capabilities into the core consumer product strategy.
  • Establish AI governance, measurement frameworks, and return-on-investment tracking.
  • Manage high-traffic, high-transaction consumer platforms serving large customer bases across multiple markets.
  • Drive product scalability, reliability, and performance.
  • Oversee the full product lifecycle, including discovery, prioritization, development, launch, and optimization.
  • Champion a high-quality consumer experience across all touchpoints.
  • Use data, research, and experimentation to continuously optimize engagement and retention.
  • Build and lead high-performing product teams across geographies.
  • Foster a culture of experimentation, accountability, and data-driven decision-making.
  • Collaborate cross-functionally with engineering, data science, design, marketing, and operations.

About the Company

Circles

Delivers corporate concierge and hospitality management

Circles delivers corporate concierge and hospitality management services designed to enrich workplaces and help people and organizations flourish. The core offering combines digital concierge tools with a dedicated Community Manager who drives engagement through technology, events, external partnerships, and on-site amenities, creating a connected and supportive work environment whether employees are in-office or remote. The service operates by blending personalized support with seamless service delivery across the workplace, guided by a data feedback loop that captures trends and employee input to continuously improve experiences. A key differentiator is the hands-on Community Manager role plus a visible brand ambassador for client companies, supported by a structured hospitality program that ensures consistent service delivery. Circles’ goal is to help businesses attract and retain top talent by enhancing workplace efficiency, employee engagement, and overall productivity.

Company size
51-200
Company stage
Series C
Total funding
$25.2M
Headquarters
Boston, MA
Founded
1997

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