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Protolabs

Online-quoted digital manufacturing for prototyping

Global Trade Compliance & Import/Export Specialist

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeMaple Plain, MN, USA$104k - $138.6k /yr

About the Job

Requirements

  • A bachelor's degree in Supply Chain Management, International Business, Business Administration, Logistics, Finance, Law, or a related field.
  • At least 8 years of experience in international trade compliance, import/export operations, customs compliance, logistics, or related disciplines.
  • Demonstrated experience managing complex international trade and customs matters.
  • Experience working with freight forwarders, customs brokers, and regulatory agencies in the United States and European Union.
  • Advanced knowledge of international trade compliance, customs regulations, tariff classification, and global import/export operations.
  • Ability to interpret complex regulatory requirements, assess compliance risk, and implement effective controls and business solutions.
  • Strong analytical, problem-solving, project management, and continuous improvement skills.
  • Ability to influence cross-functional stakeholders and effectively communicate technical regulatory concepts to diverse audiences.
  • Demonstrated ability to manage highly complex work independently while exercising sound business judgment.
  • Proficiency with trade compliance systems, enterprise resource planning applications, and Microsoft Office tools.
  • This role is open only to U.S. citizens, lawful permanent residents, or foreign nationals granted refugee or asylee status; individuals with temporary visas are not eligible for hire.
  • The employee must be able to perform the stated physical duties, including occasional lifting or moving of up to 25 pounds.

Responsibilities

  • Serve as the company's subject matter expert for import/export compliance, customs regulations, export controls, and international trade requirements.
  • Lead and maintain the organization's global trade compliance program, ensuring adherence to applicable import, export, sanctions, and customs regulations.
  • Interpret complex regulatory requirements and provide guidance to business leaders regarding trade compliance risks, obligations, and business impacts.
  • Determine and maintain tariff classifications, country-of-origin determinations, customs valuation methodologies, and related trade compliance documentation.
  • Review, approve, and oversee import and export documentation, including commercial invoices, certificates of origin, customs declarations, Automated Export System filings, and other required regulatory submissions.
  • Monitor changes in global trade regulations, tariff schedules, sanctions programs, free trade agreements, and customs requirements; assess impacts and implement necessary process or policy changes.
  • Develop, implement, and maintain trade compliance policies, procedures, controls, and record-retention practices to support regulatory compliance and audit readiness.
  • Identify, assess, and mitigate trade compliance risks associated with customers, suppliers, products, countries, transportation routes, and international business transactions.
  • Lead investigations and corrective actions related to customs issues, shipment holds, regulatory inquiries, restricted-party concerns, and potential compliance violations.
  • Partner with Supply Chain, Operations, Procurement, Finance, Legal, Customer Service, and Logistics teams to ensure compliant and efficient international movement of goods.
  • Coordinate activities with customs brokers, freight forwarders, carriers, government agencies, and other external partners to facilitate customs clearance and resolve trade-related issues.
  • Support business expansion initiatives by evaluating the import/export compliance implications of new products, suppliers, manufacturing locations, customers, and international markets.
  • Analyze trade activity, transportation costs, duties, tariffs, and customs performance metrics to identify opportunities for risk reduction, process improvement, and cost optimization.
  • Lead or support internal and external compliance audits and serve as the primary point of contact for trade compliance reviews, assessments, and regulatory examinations.
  • Develop and deliver trade compliance training and awareness programs to ensure employees understand applicable regulations, company policies, and compliance responsibilities.
  • Provide technical leadership and mentorship regarding trade compliance practices, customs processes, and import/export requirements across the organization.
  • Drive continuous improvement initiatives that enhance trade compliance effectiveness, operational efficiency, data integrity, and customer service performance.

Desired Qualifications

  • A master's degree in Business, Supply Chain, International Business, or a related field.
  • Professional certification in customs, trade compliance, logistics, or supply chain management.
  • Experience supporting multi-country manufacturing or global operations environments.
  • Experience implementing trade compliance technology, automation, or process improvement initiatives.
  • Experience supporting customs audits and regulatory reviews.

About the Company

Protolabs

Online-quoted digital manufacturing for prototyping

Protolabs delivers digital manufacturing services for rapid prototyping and low-volume production. Its core offerings include 3D printing, CNC machining, and injection molding, all accessible through an online quoting system that provides free design analysis within hours. The company leverages a global network of more than 250 vetted manufacturing partners to provide fast, scalable production with consistent quality. Unlike traditional shops, Protolabs combines an automated, online workflow with a large partner network to quickly move a concept from design to production, aiming to reduce development time and total costs. The goal is to help engineers, designers, and product developers bring ideas to market faster by pairing speed, cost efficiency, and responsive customer service with broad manufacturing capabilities.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Maple Plain, MN
Founded
1999

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