W

West Monroe

Digital consulting for business transformation

Junior ServiceNow Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeChicago, IL, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Information Systems, Computer Science, Computer Engineering, Software Engineering, or a related field is required, and the bachelor's degree must be in progress with an expected graduation date between December 2025 and July 2026.
  • Strong interest in enterprise software, IT service management, or consulting.
  • Understanding of databases, workflows, or object-oriented programming concepts.
  • Familiarity with JavaScript, HTML, or similar technologies is a plus.
  • Strong problem-solving and analytical thinking skills, with attention to detail.
  • Excellent written and verbal communication skills.
  • Legally authorized to work in the United States without limitation or sponsorship now or in the future.
  • Reside within 50 miles of the assigned office before the start date.
  • Ability and willingness to travel Monday through Thursday, up to 50%.

Responsibilities

  • Assist in configuring and customizing the ServiceNow platform, including ITSM, CSM, and FSO modules.
  • Support senior consultants in gathering and documenting business requirements.
  • Participate in solution design sessions and translate requirements into technical configurations.
  • Help develop workflows, forms, and basic scripts within ServiceNow.
  • Perform system testing, debugging, and quality assurance activities.
  • Provide support during deployments and post-implementation activities.
  • Create and maintain documentation, including user guides and process flows.
  • Collaborate with cross-functional teams, including developers, business analysts, and stakeholders.

Desired Qualifications

  • Familiarity with JavaScript, HTML, or similar technologies.

About the Company

West Monroe

Digital consulting for business transformation

West Monroe provides digital consulting services that help organizations modernize operations by blending business acumen with technology expertise. Its teams work with clients across industries to develop and execute digital strategies, product engineering, cybersecurity, data analytics, and transformation programs. The firm differentiates itself by combining sector knowledge with technical delivery capabilities and by expanding digital product engineering through acquisitions like Verys. Its goal is to help mid-sized and large enterprises navigate digital change, improve efficiency, and realize measurable value from technology-enabled transformation.

Company size
1,001-5,000
Company stage
Seed
Total funding
Not listed
Headquarters
Seattle, WA
Founded
2002

Recently Posted Jobs

Explore more opportunities at West Monroe

See more jobs