F

Fooda

Office catering marketplace connecting local restaurants

Event Coordinator

Food Service & HospitalityConfirmed live in the last 24 hours
Part-timeBoston, MA, USA

About the Job

Requirements

  • Prior catering or serving experience is strongly preferred.
  • The candidate must be authorized to work in the United States on a full-time basis.
  • The candidate should have access to a personal car and know the local territory well enough to travel efficiently.
  • The role requires availability for 12–15 hours per week during regular business hours, with critical coverage Tuesday through Thursday from 10 a.m. to 2 p.m.; responsibilities may span 8 a.m. to 4 p.m. depending on market needs.

Responsibilities

  • Support Fooda events by setting up and tearing down, cleaning equipment and site areas, problem-solving, and ensuring high-quality setup and customer experience.
  • Gain competency with Fooda technology and standard operating procedures.
  • Resolve issues such as incorrect orders, late deliveries, late restaurant arrivals, and incorrect email communication.
  • Troubleshoot technical issues with the point-of-sale system, on-site technology, and TV menu boards.
  • Conduct on-site Fooda promotions and coach users on the mobile app.
  • Provide real-time on-site customer service and resolve consumer issues promptly.
  • Audit restaurant event setups for consistency and quality.
  • Escalate issues to the Operations Manager when necessary to keep them informed or obtain problem-solving assistance.

Desired Qualifications

  • Strong customer-service orientation and ability to build relationships with customers.
  • Comfort with technology and working in a fast-paced startup environment.
  • Resourcefulness and ability to find solutions under pressure.
  • Strong communication skills and a self-starting approach.
  • Organization and attention to detail; a Type-A personality is a plus.

About the Company

Fooda

Office catering marketplace connecting local restaurants

Fooda partners with local restaurants to provide office catering for businesses, offering a wide variety of cuisines and reliable on-time delivery. It manages every step of the catering process—from placing orders to coordinating delivery—so clients don’t have to handle multiple restaurant relationships. Revenue comes from a commission on each order placed through the platform. A key feature is package pricing that matches the exact number of attendees, reducing waste and helping control costs. The platform differentiates itself by handling logistics across many restaurants in one place, ensuring consistent service and simplified billing for corporate clients. The goal is to make office catering convenient, predictable, and scalable for organizations of all sizes.

Company size
501-1,000
Company stage
Series C
Total funding
$42M
Headquarters
Chicago, IL
Founded
2011

Recently Posted Jobs

Explore more opportunities at Fooda

See more jobs