Sur La Table

Premium kitchenware retailer with classes

Coffee Specialist

Retail SalesConfirmed live in the last 24 hours

Part-timeKirkland, WA, USA$19 - $19.75 /hrIn-person

About the Job

Requirements

Must be at least 18 years old at the time of employment.
Must have a passion for coffee and in-depth knowledge of brewing methods, coffee origins, and equipment.
Must be able to create engaging, hands-on experiences for customers.
Must have strong communication, problem-solving, and decision-making abilities.
Must be able to work 12 to 16 hours per week with a flexible schedule, including nights, weekends, and holidays; scheduled hours may vary based on business needs.
Must have regular and predictable attendance.
Must be able to communicate verbally and work cooperatively with associates and customers.
Must be able to remain standing for up to four hours at a time and move about the store while directing class participants, selling to customers, and retrieving merchandise from the stockroom or sales floor.
Must be able to perceive and differentiate variations in the intensity or quality of flavors or odors, or identify specific tastes or scents using the tongue or nose.
Must be able to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from the stockroom or sales floor.
Must be able to grind, tamp, steam, pour, froth, and demonstrate other coffee-brewing techniques using the hands.
Must be able to lift and/or move merchandise weighing up to 50 pounds and ascend or descend ladders to retrieve or move merchandise.
Must be able to operate a computer, point-of-sale system, keyboard, merchandise scanner, and mouse.
Must be able to work in a coffee bar area exposed to hot equipment, steam, varying temperatures, and potential airborne and physical coffee-related allergens.

Responsibilities

Represent Seattle Coffee Gear’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
Lead informative coffee-brewing demonstrations that showcase the company’s expertise and offerings.
Educate customers on pour-over, French press, AeroPress, espresso, cold brew, and coffee art techniques.
Guide customers in selecting coffee beans based on flavor profiles, roast levels, and origin.
Maintain a coffee-ready environment and ensure quality and consistency in in-store brewing and demonstrations.
Recommend coffee equipment and maintenance practices based on customer needs.
Promote and sell coffee products, equipment, and accessories through product demonstrations.
Help the store achieve revenue goals by driving customer engagement and conversion through education.
Meet or exceed store goals through customer engagement and sales; performance is measured by product sales performance through SPH, UPT, and guest feedback.
Partner with store leaders to align with store priorities.
Collaborate on merchandising strategies that highlight tools and products featured in classes.
Ensure compliance with food-safety standards, local health codes, and sanitation regulations.
Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
Ensure store safety and cleanliness and promptly address maintenance needs.
Adhere to applicable wage and hour laws and accurately record time worked according to SLT Policy.
Follow Seattle Coffee Gear policies and standard operating procedures.

Desired Qualifications

Proficiency in Microsoft Office and retail management systems is preferred.
Passion for community engagement and delivering exceptional customer experiences.

Salary Range: 19 to 19.75 (Currency: USD) (Pay period: per-hour-wage)

Position Overview

As a Coffee Specialist at Seattle Coffee Gear, you are a customer-facing product expert responsible for delivering exceptional, consultative experiences on the sales floor. You bring Seattle Coffee Gear’s passion for great coffee to life through one-on-one customer interactions and live product demonstrations, helping customers understand brewing methods, espresso fundamentals, and coffee equipment in a practical, approachable way.

In this role, you focus on engaging customers in real time, listening to their needs, demonstrating products, and translating technical features into clear benefits. You play a critical role in driving sales of espresso machines, grinders, coffee makers, and accessories by helping customers understand the why behind great coffee and confidently guiding them toward products that fit their goals, taste preferences, and lifestyle.

Key Responsibilities

Customer Experience & Brand Representation

·Represent Seattle Coffee Gear’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.

·Lead engaging and informative coffee brewing demonstrations that showcase our Seattle Coffee Gear’s expertise and unique competitive edge offerings.

·Educate customers on a variety of brewing techniques, including pour-over, French Press, AeroPress, espresso, cold brew, and coffee art.

·Guide customers in selecting coffee beans based on flavor profiles, roast levels, and origin.

·Maintain a “coffee-ready” environment by ensuring quality and consistency across in-store brewing and demonstrations.

Sales & Business Performance

·Recommend appropriate coffee equipment and maintenance practices based on customer needs.

·Promote and sell coffee products, equipment, and accessories through product demonstrations.

·Assist the store in achieving revenue goals by driving customer engagement and conversion through education.

·Consistently meet or exceed store goals by delivering exceptional customer engagement and sales. Performance is measured by product sales performance through SPH, UPT & guest feedback.

Team Engagement & Store Support

·Partner with store leaders to ensure alignment with store priorities.

·Collaborate on merchandising strategies that highlight key tools and products featured in classes.

Operations & Compliance

·Ensure compliance with food safety standards, local health codes, and sanitation regulations.

·Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.

·Ensure store safety and cleanliness, addressing any maintenance needs promptly.

·Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.

·Model and ensure consistent adherence to all Seattle Coffee Gear policies and standard operating procedures (SOPs).

Physical Requirements

·Ability to communicate verbally and work cooperatively with associates and customers.

·Ability to remain standing for up to 4 hours at a time.

·Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor.

·The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose.

·Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.

·Ability to use hands to seize, hold, grasp, turn, or otherwise to grind, tamp, steam, pour, froth, and/or demonstrate other coffee brewing techniques.

·Ability to lift and/or move merchandise weighing up to 50 lbs.

·Ability to ascend/descend ladders to retrieve and/or move merchandise.

·Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.

·Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays. While this is the minimum availability, scheduled hours may differ based on business needs.

·Regular and predictable attendance.

·Ability to work in a coffee bar area with exposure to hot equipment, steam, varying temperatures, and potential airborne and physical coffee-related allergens.

Qualifications & Experience

·Must be 18 years of age or older at time of employment.

·Passion for coffee and in-depth knowledge of brewing methods, coffee origins and equipment.

·Ability to create engaging, hands-on experiences for customers.

·Strong enthusiasm for coffee and a genuine eagerness to share knowledge with others.

·Excellent communication, problem-solving, and decision-making abilities.

·Passion for community engagement and delivering exceptional customer experiences.

·Proficiency in Microsoft Office and retail management systems preferred.

About the Company

Sur La Table

Premium kitchenware retailer with classes

Sur La Table sells premium cookware, dinnerware, cutlery, kitchen electrics, and bakeware through both brick-and-mortar stores and an online platform, and it runs one of the largest cooking class programs in the United States. Its products can be bought online or in stores, while classes teach hands-on techniques from basic skills to specialized cuisines. It also operates SLT Perks, a loyalty program, and an affiliate marketing network that rewards customers and partners for purchases and referrals. Its goal is to be the go-to destination for premium kitchen products and culinary learning, building a community of home cooks and professional chefs.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Hopkins, MN
Founded: 1972

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