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CXG

Advises luxury brands on retail customer experience

Luxury Brand Evaluator Freelancer

Customer ExperienceConfirmed live in the last 24 hours
ContractBlumenau, State of Santa Catarina, BrazilNo salary listed

About the Job

Requirements

  • You must be at least 18 years old.
  • You must be an existing customer of premium and luxury brands.
  • You must not be contractually involved with any retail brand, to maintain evaluation integrity.
  • You must be punctual, organized, attentive to detail, and reliable.
  • You must be observant and passionate about customer experience.
  • No prior experience is required; the organization seeks sincere feedback from real customers.

Responsibilities

  • Conduct discreet evaluations of luxury brands in-store, online, or sometimes in both settings.
  • Provide objective feedback about your experiences.
  • Choose assignments that align with your profile and interests.
  • Complete questionnaires after each evaluation.
  • Meet all project objectives and special requirements of the luxury brand represented.
  • Register on the website and receive credentials by email.
  • Log in to the platform and provide profile information for the team to verify.
  • Review the welcome package and pass the General Certification.
  • Search and apply for assignments of interest through the platform.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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