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Capital One

Credit cards, loans, and banking services

Commercial Executive Communications Manager

Full-TimeUpdated on 10/4/2026
$122.1k - $153.3k/yr+ Performance-based incentives + Cash bonus(es) + Long-term incentives
Senior
Bachelor's, Master's
Plano, TX, USA+3 moreMore locations: McLean, VA, USA | Richmond, VA, USA | Charlotte, NC, USA
In Person
No H1B Sponsorship

About the job

Requirements
  • A bachelor's degree or military experience is required.
  • At least five years of experience in communications is required.
  • Exceptional written, verbal, and presentation skills are required.
Responsibilities
  • Develop and implement executive communications strategies that bring business imperatives to life.
  • Serve as a strategic communications partner to senior executives and their leadership teams, providing real-time counsel on reputation, engagement, and change management to meet objectives.
  • Plan and prepare internal communications, including narratives, key messages, and announcements, to engage leaders and associates.
  • Create engaging experiences and creative storytelling, including executive-led virtual and in-person meetings, digital and video assets, presentations, and special events.
  • Highlight tangible wins, lessons learned, and evidence of progress to demonstrate that the strategy is working.
  • Balance high-level strategic planning with tactical execution to support the team and deliver results.
  • Operate autonomously and proactively, using resourcefulness to advance projects through completion.
  • Evaluate communications performance using data and metrics, and recommend ongoing adjustments to strategies, messaging, and channels or forums based on quantitative and qualitative feedback.
Desired Qualifications
  • A master's degree in communications, marketing, public relations, English, or journalism is preferred.
  • Six or more years of experience in communications working with executive leaders is preferred.

About the company

Capital One provides a range of financial services in the United States, including credit cards, savings accounts, car loans, and business checking. It uses data and technology to shape its products and make banking easier and more accessible, including no-fee, no-minimum checking options. The company earns money mainly from interest on loans and credit card fees, plus investment banking services. Its products work by offering customers accounts and credit instruments backed by various lending products, with features like online banking, customer support, and educational tools to help financial decisions. Capital One differentiates itself through an emphasis on financial inclusion, user-friendly digital experiences, and partnerships focused on financial literacy, aiming to reach a broad audience from individuals to small businesses. Its goal is to simplify banking and expand access to financial services for a wide audience.

Company Size

10,001+

Company Stage

IPO

Headquarters

McLean, Virginia

Founded

2014

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Simplify's Take

What believers are saying

  • Q2 2026 net income reached $3.0 billion, with revenue up 4%.
  • Discover originations moved onto Capital One's platform in September 2026, unlocking network synergies.
  • CET1 capital was 13.7% at June 30, 2026, supporting buybacks and growth.

What critics are saying

  • CFPB and New York Attorney General savings-account cases threaten more 2026 payouts.
  • Discover integration stays complex through January 2027, delaying synergies and distracting management.
  • Card lending concentration and privacy class actions create existential franchise and trust risk.

What makes Capital One unique

  • Capital One ran entirely on AWS after exiting all data centers in 2026.
  • The Discover acquisition gives Capital One an owned payments network and card platform.
  • Its proprietary data analytics still underwrite cards, deposits, and auto loans.

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Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program

Company News

MarketScreener
Oct 2nd, 2026
NETSTREIT Corp. Announces $550.0 Million in Additional Financing Commitments and Amendments to Existing Credit Facilities

NETSTREIT Corp. announced the closing of $550.0 million in additional financing commitments and amendments to its existing credit facilities agented by PNC Bank, National Association , Wells Fargo...

Spot On Iowa
Sep 30th, 2026
Best banks for customer service in 2026, according to real customers.

Best banks for customer service in 2026, according to real customers. Finder reports that customer service and onboarding are key in choosing a bank, while J.D. Power's 2026 survey highlights Chase and Capital One as top banks. |!| Denison

NerdWallet
Sep 29th, 2026
Bank of America(R) will transfer to Atmos Rewards.

Bank of America(R) will transfer to Atmos Rewards. For points travelers, there haven't been many ways to earn Atmos points through credit cards. Currently, they can either get an Atmos Rewards-branded credit card (issued by Bank of America(R) or transfer points from Bilt Rewards. In 2027, though, Atmos Rewards says eligible Bank of America(R) cardholders will be able to transfer points to Atmos. That could make travel cards from Bank of America(R) more attractive to travelers who want transfer partners - something the issuer program has been lacking for years. Currently, there aren't any other details on which cardholders would be eligible or what the transfer ratio would be, but this development could make the Bank of America(R) travel cards more competitive with the travel cards from Chase, AmEx, Capital One and Citi. Atmos Rewards says it plans to add transfer options with other financial institutions in the future. New and refreshed Atmos cards are coming. Changes to the Atmos Rewards cards themselves are already underway. In late 2026, the Atmos(TM) Rewards Visa Signature(R) Business card will get a refresh, including lounge passes, free same-day confirmed flight changes and a new 10x points bonus category on eligible purchases through Atmos Rewards for Business. Changes to the annual fee have not been announced. Credit card refreshes are usually accompanied by a boosted sign-up bonus, so business owners may want to wait to apply if they've been considering the card. In early 2027, Atmos Rewards will also introduce a debit card as another way to earn Atmos Rewards points and status points. Traditionally, debit cards haven't offered many rewards, but more airlines are starting to offer them. Southwest Airlines and United Airlines, for example, both launched their own debit cards in the past year. Alaska's version will include perks such as flight and onboard purchase discounts, free points sharing, the ability to pay certain account fees with points and no foreign transaction fees. A debit card could appeal to young travelers who might not have the credit scores to qualify for a traditional airline credit card. Atmos Rewards is already having success with younger generations. In a press release, Atmos Rewards said "more than half of new status members are Gen Z." Still, the perks and rewards rates on rewards credit cards are better than debit cards, and account fees for debit cards can be more expensive than credit card annual fees. More premium seats will be added. For Alaska and Hawaiian Airlines flyers, the airlines have also revealed more details about upgrades to its planes and lounges. These could make Atmos redemptions with either airline even more enticing. Like other U.S. airlines, Alaska is increasing its premium seat capacity. The airline will install 12 of its new, lie-flat Aurora Suites - what you'd normally see on its international business class - on some of its 737-10 MAX aircraft. That means you could fly in these suites on select transcontinental routes in 2028. Hawaiian Airlines' A330 airplanes will also undergo a transformation to include 22 lie-flat seats, called Leihōkū Suites, for passengers in international business class and domestic First Class flights. Both Hawaiian and Alaska Airlines will also start renovating planes with a premium economy cabin, called Premium Reserve. The seats will have 38 inches of pitch, compared to just 31 inches of pitch in economy. (Seat pitch is the distance between two seats; the bigger the pitch, the more legroom you get.) These retrofits with more lie-flat business class and premium economy is generally a win for points travelers, who may have an easier time finding award availability on airplanes that are 40 to 46 percent premium seating. The updated planes are expected to start flying in 2028. Lounge options are expanding. Travelers in Alaska and Hawaiian's hubs will also get access to more premium ground experiences in the new lounges opening in the next few years. The expanded Alaska Lounge in Concourse C is set to open in late 2027, with 500 seats in the Alaska Lounge and another 200 seats in the Aurora Lounge. That's Alaska's version of a premium class lounge exclusively for international business class travelers. The Seattle lounges will feature an outdoor patio with a fireplace, private work stations, a pizza oven, coffee lab and shower suites. In early 2028, the new Hawaiian Airlines lounge will open in Honolulu with capacity for 200. This lounge will have a full bar and private work stations. A new 14,000-square-foot Alaska lounge in San Diego is also due to open in 2028. These lounge openings will be welcome news for those with the Atmos(TM) Rewards Summit Visa Infinite(R) credit card, who get two Alaska Lounge day passes per quarter as one of the benefits of holding the card. How to maximize your rewards. You want a travel credit card that prioritizes what's important to you. Here are some of the best travel credit cards of 2026: Back to top

Lanka Business News
Sep 29th, 2026
Capital One launches Donatello for bespoke Wealth Management clients.

Capital One launches Donatello for bespoke Wealth Management clients. September 29, 2026 3min 121 Capital One will launch Donatello on 25 September 2026, introducing a dedicated Bespoke Private Wealth Management concept for High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients in Sri Lanka. Donatello combines a dedicated lounge influenced by art and culture with Capital One's expertise in investment banking and bespoke wealth management services. As a game changer in Sri Lanka's private wealth management landscape, the concept is designed to provide private wealth clients with a setting that represents their interests in culture, collecting, and legacy in addition to an environment for personalised financial conversations. Veranga Vithanaarachchi, Founder - Group Managing Director, at Capital One, said, "Wealth management is not only about managing what clients have today, but understanding what they want their wealth to achieve over time. By fusing art, culture, and the kind of access that meets the needs of our private wealth clients with our investment knowledge and personalised advisory approach, Donatello takes that discussion outside of the traditional banking environment." Capital One will give clients access to customised investment strategies, wealth planning, estate planning, and investment advisory services through its Bespoke Private Wealth Management offering. As part of client experience, Donatello will also provide concierge facilities. A key component of the Donatello concept is art, which creates a setting where conversations about wealth coexist with Sri Lankan art and culture. The approach gives the lounge a unique identity within Capital One's private wealth offering while acknowledging the relationship between wealth, collecting, cultural appreciation, and legacy. The launch is an investment in a specific space and service offering for the HNW and UHNW segment, building on Capital One's existing experience in relationship-led investment banking. Donatello will open on 25 September, bringing Capital One's investment expertise and bespoke wealth management services together in a space where wealth meets art and financial planning meets legacy. Discover more Healthcare industry news news Aviation industry reports Post Views: 121

GlobeNewswire
Sep 28th, 2026
BBB National Programs names Ahmad Akbari as vice president, National Partners and business development.

BBB National Programs names Ahmad Akbari as vice president, National Partners and business development. New York, NY, Sept. 28, 2026 (GLOBE NEWSWIRE) - BBB National Programs today announced that Ahmad Akbari, a business and financial services executive with more than 25 years of experience across national operations, private banking, consumer and business banking, and financial consulting, has joined the organization as Vice President, Business Development and National Partners. The announcement was made by BBB National Programs President & CEO, Eric D. Reicin. Effective immediately, Akbari will take on a key leadership role focused on strengthening BBB National Programs' relationships with its growing National Partner community, expanding participation across its more than 20 programs, and identifying new opportunities to engage businesses and other stakeholders in advancing trust in the marketplace. "I am pleased to welcome Ahmad to BBB National Programs, the home of U.S. independent industry self-regulation," said Reicin. "Ahmad brings a strong combination of business development experience, operational leadership, relationship-building skills, and a demonstrated ability to deliver results at a national scale. His experience building partnerships and leading complex businesses will be important as we continue to expand our reach and bring more organizations into our community." Akbari joins BBB National Programs from Capital One, where he most recently led the company's national Café portfolio, overseeing customer experience and community engagement. During his career at Capital One and Accenture, he built and led teams, developed national partnerships, managed complex client relationships, and translated customer needs into practical growth plans. Ahmad holds a bachelor's degree in finance and a master's degree in business management from the University of Maryland. Corporations, law firms, and associations that join BBB National Programs as National Partners demonstrate their commitment to voluntary industry self-regulation, including relevant industry-wide standards. See a full list of National Partners here. To reach our media team, contact us at [email protected]. About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than 20 globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create fair competition for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.