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John Lewis Partnership

Employee-owned retailer operating John Lewis Waitrose

Driver Technician - 7.5t

Truck & Heavy Vehicle DrivingUpdated on Nov 9
Full-timeLondon, UKIn-person

About the Job

Requirements

  • Previous experience with installation is required.
  • A manual C1 UK driving licence with a maximum of 6 points is required.
  • A Driver Certificate of Professional Competence or Drivers Qualification Card and a Tachograph Card are required by the first day in the role.
  • Previous experience driving a 7.5-tonne vehicle is required.
  • Previous experience in a customer-facing role is required.
  • Strong verbal communication skills over the phone and in person are required.
  • A good understanding of technology is required.

Responsibilities

  • Represent the John Lewis brand and prioritize excellent customer service.
  • Coach, develop, and assess delivery-driver colleagues, providing the knowledge they need to perform well and represent the brand.
  • Help load the lorry with the day's deliveries alongside the warehouse team.
  • Treat customers' homes respectfully and courteously, handling unexpected situations to find the best solution for customers.
  • Install products efficiently and demonstrate how they work once installed.
  • Keep up to date with new products and technologies to perform the role effectively.
  • Maintain a safe working environment.
  • Deliver large items, including sofas, white goods, sports equipment, furniture, beds, and mattresses, involving heavy lifting.

Desired Qualifications

  • Experience in home delivery and installation of electrical and furniture products.
  • Experience installing and disconnecting white goods.
  • Experience with electrical installations, including integrated appliances, and TV wall mounts.
  • Demonstrated skills, knowledge, and ability to replace domestic light fittings, accessories, and cooking appliances.
  • Flat-pack assembly experience.

About the Company

John Lewis Partnership

Employee-owned retailer operating John Lewis Waitrose

John Lewis Partnership owns and operates two main UK brands, John Lewis and Waitrose, and is the country’s largest employee-owned business where Partners (employees) share ownership and influence. It sells fashion, home goods, electronics, and groceries through its stores and online, prioritizing helpful service and reliable pricing. The company stands apart from competitors through its employee-owned structure and values-driven culture, including a never knowingly undersell on price or quality mindset. Its goal is to build a happier world by growing a trusted retail business that treats people well and adapts to changing needs.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
1929

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