Intuit

Tax, accounting, and personal-finance software

Asset Management Coordinator - Live Expert Retail Program

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeSan Diego, CA, USAIn-person

About the Job

Requirements

A bachelor's degree or equivalent experience is required.
Asset management certifications such as HAM or CHAMP are required.
Direct experience as an asset manager overseeing major programs for companies comparable in scale to Intuit is required.
Documented experience with purchase requisitions, purchase orders, forecasting and budgeting, and finance plans is required.
Experience working with finance teams and negotiating budgets is required.
Strong written and verbal communication skills are required, including documenting and tracking work and creating playbooks and artifacts as needed.
Ability to present to senior leaders and work with external vendors and internal customers is required.
Strong organizational skills are required.

Responsibilities

Own end-to-end hardware operations for the program, initially focusing on store buildouts and progressing to ongoing maintenance and support.
Identify store hardware needs, place orders, drive approvals, track orders through delivery, and update store contacts.
Partner with Finance to secure budget and keep spending within approved thresholds.
Own break/fix operations and local hardware replenishment to prevent store downtime.
Direct contractors handling asset-related support tickets.
Own vendor management and inventory accuracy for store hardware.
Manage the full device lifecycle, including deployment, refresh, decommissioning, warranty and return merchandise authorization, and loss or theft claims.
Coordinate shipping and logistics and forecast hardware demand to prevent stockouts.
Deliver regular reporting on activity, spend, and high-priority issues.
Build processes and create playbooks once a process is approved.
Implement process improvement initiatives where applicable.

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With tens of millions of customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview|Job Description

This role is for an asset manager overseeing the Intuit Live Expert retail program. This is a fast paced role that will require coverage in multiple areas at once. You will be working to secure hardware for the program, Maintain vendor relationships as well as partnering with our business unit contacts and store contacts throughout the country. This role will also entail working with finance, monitoring program budget spend as well as the break fix and support processes for the program. Reports and status updates to leaders are also included in these responsibilities.

Responsibilities

- Owns end-to-end hardware operations for the program - Currently focusing on store build outs but will progress to ongoing maintenance and support.

- Identifies store hardware needs, places orders, drives approvals, tracks orders to delivery, updates store contacts

- Partners with Finance to secure budget and keep spend within approved thresholds

- Owns break/fix operations and local hardware replenishment to prevent store downtime

- Directs contractors handling asset-related support tickets

- Owns vendor management and inventory accuracy for store hardware

- Manages full device lifecycle — deployment, refresh, decommissioning, warranty/RMA, loss/theft claims

- Coordinates shipping/logistics and forecasts hardware demand to prevent stockouts

- Delivers regular reporting on activity, spend, and high-priority issues

- Primary focus right now will be process build outs. Creating playbooks once a defined process is approved

- Implementing process improvement initiatives where applicable.

Qualifications

Bachelors Degree or equivalent experience
Asset management certifications (HAM, CHAMP) Strong grasp of Finance processes and mechanisms
Direct experience as an asset manager overseeing major programs for companies in the same class as Intuit.
Documented experience working with purchase requisitions, purchase orders, Forecasting and budgeting, Finance plans
Experience working with Finance teams and negotiating budgets
Strong written and verbal communication skills. Documentation and tracking of work and ability to create playbooks and artifacts as needed.
Ability to present to senior leaders as needed, work with external vendors and internal customers.
Strong organizational skills

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:
San Diego $107,500 - $145,500

About the Company

Intuit

Tax, accounting, and personal-finance software

Intuit provides financial technology tools for consumers and small businesses. Its main products are TurboTax for tax preparation, QuickBooks for accounting, and Mint for personal finance management. These tools typically operate on a subscription basis or behind transaction fees, with features that help users file taxes, track income and expenses, and manage budget and goals. The software ecosystem is designed to connect tax, accounting, and personal finance in one place, improving workflows for individuals, freelancers, and small business owners. Security is a priority, with measures like multi-factor authentication and anti-fraud protections to protect user data. Intuit’s goal is to help people achieve financial well-being by educating users and delivering easy-to-use, reliable financial software across different needs and customer segments.

Company size: 10,001+
Company stage: IPO
Headquarters: Mountain View, CA
Founded: 1983

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