Mental Health Technician 2 - Adult Outpatient Behavioral Health, Day Shift

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

The Mental Health Technician II (MHT) provides services to people who experience serious mental illness. This includes providing group and/or individual training on a variety of topics including social and coping skills and self-management. Provides service coordination and or linkage to Community_Services that meet the needs of the individual patient/consumer and engages in crisis prevention and management as necessary. May work in the hospital, outpatient clinic, or community settings, including support provided in the home, at work/school, or in shelters.

JOB QUALIFICATIONS:

• Bachelor's degree in Behavioral Sciences, including Criminal Justice, Cultural Studies, Anthropology, or Sociology is required. (In lieu of degree in Behavioral Science, will accept bachelor's degree in nonrelated field, along with six (6) years of comparable job experience, with one (1) year of experience with the SPMI and/or Addictive Disease population, preferably in a full-time status.)
• A minimum of three (3) years of experience, with one (1) year of experience with the SPMI and/or Addictive Disease population, preferably in full-time status is required.
• Basic Life Support (BLS) Certification from American Heart Association (AHA) is required.
• Prefer candidates hold Certification in one of the following: Certified Therapeutic Recreation Specialist (CTRS) from the National Council for Therapeutic Recreation Certification (NCTRC) or Certified Rehabilitation Counselor (CRC) by the Commission on Rehabilitation Counselor Certification, or Certified Psychosocial Rehabilitation Professional (CPRP) from the United States Psychosocial Rehabilitation Association (USPRA).

Key Responsibilities

• Provides strong case management support, including assisting with psychosocial needs assessments, care coordination, discharge planning, and linkage to community-based behavioral health and social service resources.
• Collaborates with licensed clinicians, nursing staff, and interdisciplinary teams to ensure continuity of care and follow-up for high-risk patients.
• Utilizes in-depth knowledge of Atlanta metro community resources, including housing programs, outpatient behavioral health providers, crisis services, substance use treatment programs, and social support agencies to facilitate appropriate referrals.
• Supports patients with complex psychosocial needs, including homelessness, co-occurring disorders, and limited support systems.
• Documents patient interactions and resource coordination activities accurately and timely in the electronic medical record.

Preferred Qualifications

• Demonstrates experience in behavioral health case management within an acute care or community mental health setting is strongly preferred.
• Established familiarity with the Atlanta safety-net system and community-based service providers is strongly preferred.

Core Competencies
These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards
At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.

• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.

• Work-Life Balance: Paid time off, holidays, and family leave benefits.

• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.

• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady’s Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?
Grady Health System is more than a hospital — we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.

Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.

At Grady, we don’t just work,  we make an impact.

Equal Opportunity Employer Statement:
Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. 

Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.