Building Services Manager

POSITION OVERVIEW

Reporting to the Data Centre Cluster Operations Manager, the Building Services Manager is responsible for overseeing the security and soft services across multiple buildings within a data centre cluster. Soft Services include:cleaning services, waste management, landscaping, pest control, handyman repairs, and all front-of-house facilities such as lifts, gates, and roller shutters. The role ensures that the data centre cluster operates smoothly and securely, providing a safe and efficient environment for all employees and visitors.

RESPONSIBILITIES

Security Management:

• Develop and implement security policies, protocols, and procedures across all buildings.

• Manage security staff and ensure all personnel are trained and compliant with security standards.

• Oversee access control systems, CCTV, and alarm systems in all buildings.

• Conduct regular security audits and risk assessments to identify vulnerabilities.

• Respond to security breaches and incidents promptly and effectively.

Cleaning Services:

• Manage the cleaning staff and ensure all areas of the facility are maintained to a high standard of cleanliness.

• Develop and monitor cleaning schedules and ensure compliance with health and safety regulations.

• Liaise with cleaning contractors to ensure service levels are met across all buildings.

Waste Management:

• Implement effective waste management and recycling programs for the entire data centre cluster.

• Ensure compliance with environmental regulations and sustainability goals.

• Coordinate with waste disposal vendors for timely and efficient waste removal.

Landscaping:

• Oversee the maintenance of the facility's outdoor areas, including gardens, lawns, and green spaces.

• Manage landscaping contractors to ensure the grounds are well-maintained and aesthetically pleasing across all buildings.

Pest Control:

• Implement and manage pest control measures to prevent infestations in all buildings.

• Coordinate with pest control services to conduct regular inspections and treatments.

Handyman Repairs:

• Manage a team of handymen to address minor repairs and maintenance tasks within the facility cluster.

• Ensure all repairs are carried out promptly and to a high standard.

Front-of-House Facilities:

• Oversee the maintenance and operation of lifts, gates, roller shutters, and other front-of-house facilities.

• Ensure these facilities are regularly inspected and maintained to prevent downtime or malfunctions.

Vendor Management:

• Liaise with external contractors and service providers for various facility management services.

• Negotiate contracts and ensure services are delivered in accordance with agreements.

Health & Safety:

• Ensure compliance with all health and safety regulations.

• Conduct regular safety audits and risk assessments.

CANDIDATE REQUIREMENTS:

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field.

• Proven experience in facilities management, preferably in a data centre or similar environment.

• Strong knowledge of security protocols and experience managing security personnel.

• Excellent organizational and leadership skills.

• Strong communication and interpersonal skills.

• Ability to manage multiple tasks and prioritize effectively.

• Knowledge of health, safety, and environmental regulations.

• Proficiency in facilities management software and tools.