Swissport

Global airport ground handling and cargo

GSE Manager

Equipment MaintenanceUpdated on Nov 10

Full-timeBoston, MA, USA$95k - $130k /yrIn-person

About the Job

Requirements

A bachelor's degree in business, such as business management, supply chain, or finance, or equivalent experience.
At least 10 years of supervisory or management experience in ground service equipment maintenance or equivalent general vehicle maintenance.
Familiarity with Maximo compliance and staff productivity expectations.
Technical background in mechanical, hydraulic, or electrical work is a plus.
Experience managing multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills.
Computer literacy, including familiarity with computer-aided maintenance tools.
Relevant military experience is welcome.

Responsibilities

Define the maintenance strategy, including insourcing or outsourcing decisions, partner selection and negotiation for outsourcing and subcontracting, and application of global maintenance policies.
Define the optimal organizational structure and staffing levels for support staff and mechanics, and ensure effective manpower and equipment planning methods.
Manage human resources in conjunction with the VP and GM, including promotions, performance tracking against standards, pay and incentive scheme definition, training programs, and succession planning and talent development.
Build operational processes supporting business requirements, total cost of ownership analysis, and financial models to improve competitive advantage and efficiency.
Baseline processes for equipment budgets, acquisition, repairs, maintenance, and disposal, and develop lean processes to eliminate waste and maximize efficiency.
Provide expertise in fleet and capital equipment sourcing and operations, including contract negotiation, identifying new supply sources, developing supplier programs and features, and supplier management.
Hold P&L responsibility for assigned business units and define the yearly budget and medium-term strategic plan.
Ensure compliance with local legal and safety regulations and Swissport standards.
Partner with regional operational teams and services business to develop strategies supporting regional profitability metrics and business models.
Maintain all ground service equipment at the Swissport station.
Ensure adequate resources are available to execute operations safely.
Ensure safety devices, machinery, vehicles, and equipment are operated correctly and only by trained and qualified competent persons.
Ensure employees, contractors, and visitors observe safety rules.
Lead quality, health, safety, and environmental activities at the station to reduce employee injuries and aircraft and equipment damage.

Desired Qualifications

Technical background in mechanical, hydraulic, or electrical work.
Relevant military experience.

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Operational, personnel and administrative manager of the assigned GSE and fueling maintenance organization. Ensure implementation of fleet management strategy at his/her assigned department.

The expected salary is $95,000.00- $130,000.00/yr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Your activities

Definition of the maintenance strategy: in or outsourcing definition, partner selection and negotiation for outsourcing and sub-contracting, application of global maintenance policies.        
Definition of the optimal organizational structure: required roles and optimal staffing levels both in terms of support staff as well as mechanics. Ensure effective planning methods for manpower and equipment.        
Management of human resources (in conjunction with VP and GM): promotions, performance tracking vs. standards, pay and incentive scheme definition, training programs, and developing a clear succession plan and talent pool.        
Build best in class operations processes to support the various business requirements, total cost of ownership analysis, and financial models that will provide the competitive advantage and optimal efficiency.       
Baseline all existing processes related to equipment budgets, acquisition, repairs, maintenance, and disposal; and develop the best in class lean processes that will eliminate waste and maximize efficiencies.       
Provide subject matter expertise in fleet and capital equipment sourcing and operations including contract negotiation, identification of new sources of supply, new supplier programs and features, and supplier management.       
P&L responsibility for assigned business units. Definition of the yearly budget and medium term strategic plan.        
Compliance with legal/safety requirements ensures the compliance with all legal/safety regulations both in terms of local country legislation as well as Swissport standards.        
Partner with regional operational teams and services business to develop tailored strategies to support the region profitability metrics and fit with their regional business model.
Ensure to maintain all Ground Service Equipment at this Swissport station
Ensure adequate resources are available to execute operations safely.
Ensure all safety devices, machinery, vehicles and equipment within their area of responsibility are operated correctly and only by suitably trained and qualified competent persons.
Ensure safety rules are observed by all employees, contractors and visitors
Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft and equipment damage.

Your profile

Economic performance: yearly budget targets (budget vs. actual total costs and budget vs. actual workload).
Maximo compliance
Staff productivity
Bachelor’s degree in business (e.g. business management, supply chain, finance or related field) or equivalent experience
Minimum of 10 years supervisory/management experience in GSE maintenance, or equivalent (e.g. general vehicle maintenance).
Relevant Military experience also welcome.
Technical background (mechanical, hydraulic, electrical) a plus
Strong organizational, leadership and communication skills
Experience managing multiple simultaneous projects requiring frequent communication, organizing/time management and problem solving skills
Distinct customer focus (internal and external)
Computer literacy including familiarity with computer aided maintenance tools

What we offer

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com/ to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

About the Company

Swissport

Global airport ground handling and cargo

Swissport is the world’s largest provider of airport ground services and a major player in air cargo handling. It delivers the behind-the-scenes work that keeps flights moving, including baggage handling, de-icing, passenger services support, ramp operations, aircraft servicing, and cargo logistics, at hundreds of airports across 44 countries. Its products and services work by offering an integrated suite of ground handling solutions that airport operators and airlines outsource to ensure timely, safe, and efficient turnaround of aircraft and cargo. Swissport differentiates itself through scale, an extensive global network, and a history of mergers and acquisitions that have built a broad, standardized service offering and deep operational expertise across markets. The company’s goal is to be the leading, globally connected provider of ground handling and cargo services, helping airlines run smooth operations and minimize turnaround times even under challenging conditions.

Company size: 10,001+
Company stage: Acquired
Total funding: Not listed
Headquarters: Zurich, Switzerland
Founded: 1997

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