U

U.S. Bank

Runs a national bank and processes card payments

Relationship Banker 1 - Naperville

Full-TimeDeadline 10/30/26
$23.19 - $28.35/hr+ Incentive and recognition programs + Equity stock purchase + 401(k) contribution + Pension
Junior, Mid
Naperville, IL, USA
In Person
Finance & BankingRetail & Commercial Banking

About the job

Requirements
  • National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with all legal or regulatory registration requirements, including maintaining a satisfactory criminal and credit record.
  • A high school diploma or equivalent is required.
  • Less than four years of job-related retail banking experience or a combination of experience and commensurate training is required.
Responsibilities
  • Build relationships with customers by meeting face to face and engaging them when and where they need counsel.
  • Assess and attend to customers’ banking needs.
  • Obtain and process customer and account information.
  • Educate clients on available deposit and loan products and services.
  • Recommend financial solutions based on each customer’s unique goals and needs.
  • Originate and close consumer loans.
  • Open accounts.
  • Open and/or close the branch.
Desired Qualifications
  • Passion, commitment, and drive to deliver an experience that improves clients’ financial lives.
  • Effective and confident client communication.
  • Ability to learn and adapt to new information and technology platforms.
  • Experience in financial services and knowledge of the financial services industry, products, and solutions.
  • Cash handling experience.
  • Active listening and problem-solving skills.
  • Ability to teach customers how to use digital technology.
  • Comprehensive knowledge of applicable bank and branch policies, procedures, and support systems.

About the company

U.S. Bank is one of the largest banks in the United States, serving consumers, small businesses, corporations, and government agencies with banking, lending, payments, and wealth management. Its Elavon subsidiary is one of the world's biggest processors of card payments for merchants, handling sales in the United States, Canada, and Europe. People and small businesses use its branches and mobile app for checking, savings, credit cards, mortgages, and loans, while companies use it for corporate cards and cash management, and the bank earns money from loan interest and fees. U.S. Bank received national bank charter No. 24 in 1863, under President Abraham Lincoln, and is based in Minneapolis as the main subsidiary of U.S. Bancorp.

Company Size

10,001+

Company Stage

IPO

Headquarters

Minneapolis, Minnesota

Founded

1863

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Simplify's Take

What believers are saying

  • Profits are climbing: net income rose 20% to $2.2 billion in the June 2026 quarter on record $7.7 billion revenue.
  • Room to grow: U.S. Bank listed 1,285 open roles in October 2026, led by 512 in branch banking.
  • Stability has a track record: U.S. Bancorp stayed profitable through the 2008 financial crisis, earning $2.9 billion that year.

What critics are saying

  • Its card-processing arm is slowing: after losing European sales partners, merchant revenue grew just 2.3% in the June 2026 quarter.
  • Headcount keeps falling: U.S. Bancorp's staff shrank 12% in three years, to 68,520 by December 2025.
  • Expect three office days a week: since March 2024, attendance counts in performance reviews for staff near its hub offices.

What makes U.S. Bank unique

  • Payments is unusually big for a bank: card issuing, merchant processing and corporate payments made 23% of revenue in mid-2026.
  • Washington pays with its cards: only U.S. Bank and Citibank issue federal SmartPay cards, about $40 billion a year.
  • Amazon chose it over American Express: U.S. Bank began issuing Amazon's small business credit cards in May 2026.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Paid Vacation

Paid Holidays

Adoption Assistance

Paid Sick Leave

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