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iFood

Online food delivery platform charging commissions

Executivo de Contas Estratégicas 3 - Farmer

Account ManagementConfirmed live in the last 24 hours
Full-timePaulínia - State of São Paulo, BrazilNo salary listed

About the Job

Requirements

  • Demonstrated ability to conduct complex negotiations, influence stakeholders, and lead consultative conversations with diverse stakeholders.
  • Ability to work in a high-pressure, fast-paced, and continuously changing environment while maintaining emotional intelligence.
  • Strong oral and written communication skills to clearly present diagnoses and action plans.
  • Practical proficiency with artificial intelligence tools such as Gemini and NotebookLM, and artificial intelligence agents, including optimizing sales processes, building effective prompts, and making data-informed decisions.
  • Proficiency with Google Workspace, including Google Sheets, presentations, forms, and Drive, for tracking and consolidating business KPIs.

Responsibilities

  • Manage and develop a portfolio of strategic accounts comprising major brands and restaurant partners in the areas of operation, focusing on consultative engagement, long-term relationships, and building trust with senior stakeholders.
  • Conduct analytical and consultative sales assessments to identify improvement opportunities and present the full ecosystem of products, including technology, financial products, Turbo, Hits, and kiosks.
  • Monitor and analyze daily business performance indicators, including orders, revenue, conversion, cancellations, support-contact percentage, return on investment, and investments.
  • Grow portfolio profitability by selling multiple products and services through cross-selling and upselling and by securing investment and exclusivity opportunities to increase revenue.
  • Identify and pursue new business and strategic partner opportunities in the market to complement portfolio management, as directed by leadership; the role is primarily consultative rather than purely hunter-oriented.
  • Make regular daily visits to commercial partners to maintain close relationships and drive results.
  • Monitor local market trends, competitors, and market developments to adapt commercial strategies and maintain competitive pricing and offers.
  • Handle conflicts, complex negotiations, and problem resolution consultatively with senior partner stakeholders.

About the Company

iFood

Online food delivery platform charging commissions

iFood is an online food delivery service in Brazil that connects customers with a wide network of restaurants and grocery stores through a digital platform. It earns money by charging partner restaurants and stores commissions on orders, offering customer subscription plans that provide benefits like free delivery and discounts, and selling advertising space to partners. The platform works by letting users browse menus, place orders, and choose delivery options; orders route to participating restaurants and stores who fulfill them, with iFood taking a commission from each sale, while subscription and advertising features provide additional revenue. iFood differentiates itself through its large partner network and diversified revenue streams in a highly competitive market, aiming to be the leading platform for convenient food and grocery delivery in Brazil.

Company size
10,001+
Company stage
N/A
Total funding
$822.4M
Headquarters
Osasco, Brazil
Founded
2011

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