ServiceUp

ServiceUp

Digital platform for vehicle repair management

Channel Manager

Full-TimePosted on 9/23/2026
No salary listed
Senior
Campbell, CA, USA
Hybrid

Travel to partner events, QBRs, and joint customer meetings is approximately 25–40%.

About the job

Requirements
  • At least 5 years of experience in a quota-carrying channel or alliances role, such as reseller, co-sell, independent software vendor partnerships, or platform marketplace partnerships.
  • Experience personally building or scaling a partner-sourced pipeline motion rather than only managing an existing book of business.
  • Experience establishing new partnerships and building enablement programs, market development funds, deal registration, and incentives from scratch or near-scratch.
  • Demonstrated experience with deal registration, joint account planning, partner quarterly business reviews, and coaching partner sellers.
  • A track record of consistent attainment across multiple roles, with a minimum two-year tenure expected unless there is a clear exception.
  • Ability to influence partner representatives who do not report to the role and persuade them to prioritize ServiceUp deals.
  • Ability to model reseller margin, referral fees, and market development fund return on investment and defend the economics to finance leadership.
  • Comfort working at or near the Series A or Series B startup stage.
  • Clear written and verbal communication, strong listening, organization, and give-get negotiation skills.
  • Comfort redlining software-as-a-service agreements with legal partners.
Responsibilities
  • Drive partner-sourced and partner-influenced pipeline.
  • Own a quarterly target for partner-sourced annual recurring revenue.
  • Run joint account planning, coach partner sellers through ServiceUp deals, and maintain partner activation through a consistent cadence.
  • Lead partner quarterly business reviews, joint pipeline reviews, and executive check-ins.
  • Forecast partner pipeline weekly and report on pipeline health, attainment, and return on investment.
  • Build and enforce rules of engagement between partner representatives and ServiceUp direct account executives.
  • Resolve channel conflicts between partner representatives and ServiceUp direct account executives.
  • Partner with Marketing on co-marketing campaigns and market development fund allocation.
  • Partner with Product on partner-driven roadmap input.
  • Work with the direct account executive team on joint deals.
  • Travel to partner events, quarterly business reviews, and joint customer meetings approximately 25–40%.
  • Represent ServiceUp externally.
Desired Qualifications
  • Industry experience in fleet, telematics, fleet management systems, or fleet maintenance or aftermarket software-as-a-service.
  • Direct experience working at or with Geotab, Samsara, Motive, Verizon Connect, Fleetio, RTA, or Lytx.

About the company

ServiceUp is a digital platform for vehicle repair management that serves individual vehicle owners, automotive repair shops, and fleet managers. It provides a subscription-based suite of tools to streamline repairs, including repair tracking, scheduling, and InstaPay, a payment processing system that pays repair shops immediately after a completed repair to improve cash flow and productivity. The product works as a cloud-based platform where users log their repairs, schedule service, and trigger instant payments to shops upon job completion. The company differentiates itself by combining end-to-end repair management with rapid payouts and a focus on keeping vehicles up and running for fleets, as well as offering services to both small shops and large fleet operators. Its goal is to improve vehicle uptime and operational efficiency through ongoing innovation, collaboration, and professional growth.

Company Size

51-200

Company Stage

Series B

Total Funding

$69.5M

Headquarters

Campbell, California

Founded

2020

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Simplify Jobs

Simplify's Take

What believers are saying

  • August 2026 Inc. 5000 rank #90 confirms strong 2026 momentum.
  • Clearcover case study reports 30% faster cycle times and 20+ weekly hours saved.
  • Merchants Fleet and Stellantis partnerships expand distribution across insurers, fleets, and dealers.

What critics are saying

  • Stellantis, dealer networks, and Servicenet control essential workflows; integration failure breaks ServiceUp.
  • AI autonomy increases claim errors; one bad estimate audit triggers fleet trust loss.
  • Large telematics and fleet software vendors can copy repair orchestration and squeeze pricing.

What makes ServiceUp unique

  • July 2026 agentic workflow automates intake, routing, estimate audits, approvals, and invoicing.
  • August 2026 Stellantis Pro One opens 2,500+ dealers inside one ServiceUp workflow.
  • April 2026 Class 4-8 support unifies light, medium, and heavy-duty fleet repairs.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Company Equity

Remote Work Options

Parental Leave

Wellness Program

Professional Development Budget

Paid Holidays

Growth & Insights and Company News

Headcount

6 month growth

↑ 3%

1 year growth

↑ 0%

2 year growth

↑ 5%
GlobeNewswire
Aug 27th, 2026
ServiceUp and Stellantis Pro One partner to transform the fleet repair experience.

ServiceUp and Stellantis Pro One partner to transform the fleet repair experience. ServiceUp's partnership with Stellantis Pro One means that every fleet on the platform has access to the full Stellantis franchise dealer network, with repairs dispatched, tracked, and billed entirely through ServiceUp. August 27, 2026 08:05 ET | Source: ServiceUp CAMPBELL, Calif., Aug. 27, 2026 (GLOBE NEWSWIRE) - ServiceUp, the AI-powered fleet repair and maintenance platform, today announced a partnership with Stellantis' Pro One, the global business unit dedicated to light commercial vehicles, that gives every fleet on the platform direct access to the full Stellantis franchise dealer network across the United States. Fleet operators can dispatch vehicles to any participating Stellantis dealer, track repairs in real time, and receive consolidated billing, all through ServiceUp. "It is a purpose-built partnership designed to make every Stellantis repair on our platform faster and better. When a fleet manager dispatches a Stellantis..." The deal brings more than 2,500 Stellantis franchise dealers, spanning Chrysler, Dodge, Jeep(R),] Ram, Fiat, and Alfa Romeo brands, into ServiceUp's repair network. Fleet operators using ServiceUp can now dispatch vehicles directly to any participating Stellantis dealer, with work orders, repair tracking, and billing all managed through the platform. "This is not a listing agreement," says Brett Carlson, CEO, ServiceUp. "It is a purpose-built partnership designed to make every Stellantis repair on our platform faster and better. When a fleet manager dispatches a Stellantis vehicle to a dealer through ServiceUp, every step of that experience, from scheduling and authorization to tracking and billing, is handled natively inside the platform. We built this so that Stellantis vehicles get the repair experience they deserve, and fleet operators never have to leave ServiceUp to manage it." OEM Expertise at Scale, With Zero Billing Friction For fleets running Stellantis vehicles, this partnership eliminates the fragmented repair process that has historically forced fleet managers to juggle multiple vendor relationships, billing systems, and authorization workflows. Through ServiceUp, every Stellantis dealer interaction is routed through a single digital channel. Servicenet, Stellantis's dealer-side billing infrastructure, handles invoicing between Stellantis dealers and Mopar across all franchise locations in the United States. ServiceUp connects directly into this system, so dealers can file and process repair claims through their existing Servicenet workflow while fleet managers receive a single consolidated monthly statement through ServiceUp without having to manage individual dealer invoices. Designed for the Demands of Commercial Fleets Fleet operators running Stellantis vehicles now have a single place to manage the full-service relationship with Stellantis dealers. Through ServiceUp, every Ram truck, Promaster van, and Stellantis commercial vehicle on the platform can be dispatched to a factory-trained dealer technician, with authorization, repair tracking, and billing all handled without leaving the platform. ServiceUp's partnership with Stellantis Pro One directly addresses each of these friction points. Key capabilities now available to fleet operators through the ServiceUp platform include: * Access to the complete Stellantis franchise dealer network across the U.S. * Access for all ServiceUp customers, regardless of vehicle brand or class, to the Stellantis dealer network for light duty vehicles (Ram 5500 and smaller), including bProAuto all-makes-and-models parts that are often priced below aftermarket * Consolidated billing through ServiceUp across all Stellantis dealer transactions * Electronic authorization for maintenance, mechanical repairs, and parts purchases * Real-time repair status tracking and performance reporting through the ServiceUp dashboard * OEM-trained technicians for all Stellantis makes and models, including warranty and recall work * Intelligent dealer matching based on proximity, availability, and repair specialization Fleet operators don't need a Stellantis-branded vehicle to benefit. ServiceUp customers running light duty vehicles, Ram 5500 and smaller, can dispatch to the Stellantis dealer network regardless of brand or vehicle class. Those dealers also carry bProAuto, Stellantis' all-makes-and-models parts line, which frequently beats aftermarket pricing, giving mixed fleets access to OEM-quality parts at a competitive cost. Built for Dealers, Too The partnership is designed to benefit Stellantis dealers as much as the fleets they serve. Through ServiceUp, dealers gain a direct communication and repair management channel with their commercial fleet customers, replacing the fragmented back-and-forth of phone calls, emails, and manual authorizations with a streamlined digital workflow. Repair requests arrive organized and pre-authorized, status updates flow automatically to fleet managers, and dealers file claims through Servicenet as they normally would, with payment processed through Mopar on their standard cycle. For Stellantis dealers already servicing commercial fleets, ServiceUp removes the administrative friction that slows repair throughput and strains customer relationships. The result is faster cycle times, cleaner communication, and a stronger ongoing relationship with the fleet operators who depend on them most. Together, ServiceUp and Stellantis Pro One are setting a new standard for how commercial fleets get their vehicles serviced in the United States. With factory-trained technicians, OEM parts, and the operational infrastructure of ServiceUp handling dispatch, tracking, and billing, fleet operators running Stellantis vehicles now have a repair experience that matches the demands of their business. The vehicles stay on the road. The paperwork takes care of itself. ABOUT SERVICEUP ServiceUp is an AI-powered fleet repair and maintenance platform that connects commercial fleet operators with a national network of vetted repair shops and dealerships. ServiceUp manages the full repair workflow, from intake and authorization through tracking, billing, and performance reporting, across every vehicle in a fleet's operation. The company serves some of the largest fleet operators in the United States, including last-mile delivery, logistics, rental, and government fleets. ServiceUp is headquartered in Campbell, CA. ABOUT STELLANTIS PRO ONE Stellantis Pro One, the global business unit dedicated to light commercial vehicles, brings together the strength of brands such as Citroën, FIAT Professional, Opel, Peugeot, Ram and Vauxhall to meet the needs of professional customers worldwide. With more than 21,000 dedicated sales and service points, Stellantis Pro One offers one of the most comprehensive product and service portfolios on the market. Playing a key role in Stellantis' success, the business unit focuses on zero-emission technologies, connected services and customer-centric solutions. Its Stellantis CustomFit program delivers tailor-made vehicle conversions, both through factory-integrated options and a network of qualified partners, covering a wide range of professional applications. MEDIA CONTACT Kristen Grossi, talkTECH

Service Truck Magazine
Jul 21st, 2026
ServiceUp introduces AI-driven fleet repair platform.

ServiceUp introduces AI-driven fleet repair platform. July 21, 2026 8:00 AM As of July 21, 2026, ServiceUp has launched its agentic fleet repair platform the self-named ServiceUp, delivering measurable results across its customer base: vehicle downtime cut by an estimated 50 percent, total repair costs lowered by 30 percent, and manual coordination reduced by 62 percent. The ServiceUp platform deploys AI repair agents to automate every step of the repair lifecycle, from intake and shop routing to estimate approval, invoice validation, and real-time monitoring, across collision, mechanical, and preventive maintenance for Class 1 through Class 8 vehicles. Fleet operators have long had tools that generate data. Telematics tracks vehicle health. FNOL captures incidents. Predictive maintenance flags what's coming. None of them execute the repair. That gap, the hours spent manually routing vehicles, chasing estimates, enforcing policies, and tracking progress across dozens or hundreds of units, has historically fallen on operators and their teams. ServiceUp closes it with AI repair agents that handle every handoff automatically, within operator-defined policies, with humans always in control. "Nobody on a fleet team is sitting around wishing they had more software or more AI," related Brett Carlson, Chief Executive Officer of ServiceUp. "They've got vehicles sitting in shops, costs they can't explain, and coordinators spending their day on the phone chasing updates. We built this to take that work off their plate. The agents handle the coordination. The operator stays in control. And the outcome is fewer vehicles down and lower total cost of repair." The ServiceUp platform integrates with a fleet's existing fleet management system, telematics, and predictive maintenance tools, adding the automated execution layer that turns data and alerts into completed repairs. It is powered by four AI-driven capabilities: * Unified Repair Workflow. All repair types, collision, mechanical, maintenance, run through a single agentic engine. Shop acceptance, status updates, and escalations are handled automatically. * Smart Shop Routing. Agents route each repair based on location, shop capability, performance history, capacity, and cost, continuously optimizing the network in real time. * Automated Estimate Audit and Approval. Estimates are checked against pricing caps, warranty rules, and eligibility policies before approval. Routine estimates clear in seconds; anomalies escalate to human review. Invoices are matched line-by-line before payment. * Real-Time Repair Intelligence. Every repair is monitored 24/7, with agents proactively escalating SLA risks, surfacing cost anomalies, and rolling operational data into fleet-wide insights. Operators choose how much autonomy they delegate, from manual to co-pilot to fully autonomous autopilot. Individual agents can be toggled or customized at any time. ServiceUp's AI platform directly attacks two of the largest controllable cost centers in fleet operations: repair cycle time and total cost of repair. Customers report lower repair expenses, reduced administrative overhead, and improved asset utilization, translating unplanned downtime from an operational liability into a manageable, measurable line item. The company serves some of the largest commercial fleets in the country across last-mile delivery, logistics, rental, and service sectors, and is headquartered in Campbell, California.

Associated Press
Apr 15th, 2026
ServiceUp expands fleet repair platform to Class 4-8 vehicles, unifying maintenance across all fleet types

ServiceUp, a fleet repair platform, has announced expanded capabilities to support Class 4-8 vehicles, enabling fleets to manage repairs across all vehicle types in a single system. The expansion addresses fragmentation in medium and heavy-duty fleet maintenance, where complexity and downtime costs are significantly higher. The platform offers centralised repair management, a shop network and marketplace for qualified partners, standardised estimate audits and approvals, and real-time operational visibility tracking cycle times, costs and vendor performance. Previously, fleets relied on separate tools or manual processes for different vehicle classes. The new Class 4-8 capabilities are immediately available to new and existing customers. ServiceUp aims to reduce vehicle downtime and improve operational efficiency by providing unified repair management across light, medium and heavy-duty assets.

FreightWaves
Jul 9th, 2025
ServiceUp raises $55M to simplify fleet vehicle repairs

Los Gatos, California-based tech platform ServiceUp has raised $55 million in Series B funding to streamline the vehicle repair process for fleet operators and insurers.

World Of Software
Jul 9th, 2025
ServiceUp Secures $55M in Series B Funding

ServiceUp, an autotech startup, raised $55 million in a Series B funding round led by PeakSpan Capital, bringing its total funding to nearly $70 million since its 2021 inception. The company, founded by Brett Carlson and Brett Dashe, aims to automate and manage the vehicle repair process for fleets and insurance carriers. ServiceUp plans to use the funds to enhance automation and AI, and expand into Canada and other U.S. states. The company experienced 180% revenue growth in 2024.