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United Rentals

Industrial and construction equipment rental provider

Maintenance Technician - Field Service

Equipment Field ServicePosted on Nov 13
Full-timeIndianapolis, IN, USANo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Trade skill training is preferred, or equivalent years of experience.
  • At least 5 years of experience in the construction industry repairing and maintaining equipment and tools is required.
  • Advanced construction knowledge and background are required.
  • Advanced mechanical aptitude and expert tool knowledge are required.
  • Ability to read and interpret technical specifications and complex work instructions is required.
  • A valid state driver’s license and acceptable driving record are required.
  • Ability to use required information technology, working knowledge of heavy equipment and tools, and knowledge of the manufacturer’s warranty process are required.
  • Ability to accurately record time and materials used for work order completion is required.
  • Ability to work independently and make real-time decisions is required.
  • Advanced diagnostic and problem-solving skills are required.
  • The position is designated Safety Sensitive under United Rentals’ policies and procedures.

Responsibilities

  • Lead advanced diagnostics and repairs on mobile storage equipment at customer sites, serving as the primary on-site company representative.
  • Perform advanced field diagnostics and repair work, including HVAC, electrical, plumbing, structural, and other complex issues.
  • Complete complex service-call repairs involving multi-trade troubleshooting, including HVAC, electrical, plumbing, and structural work.
  • Lead customer communication, set expectations, and manage basic conflict or dissatisfaction.
  • Make real-time decisions about repair approaches, parts usage, and safety at customer locations.
  • Complete required field documentation and reporting, including recording work completed and materials used on work orders using required mobile applications.
  • Handle emergency and urgent repairs at customer sites.
  • Perform advanced equipment repairs in the shop and provide technical guidance and coaching to other technicians when not in the field.
  • Perform advanced, non-standard, and multi-trade troubleshooting, including diagnosing complex leaks or damage.
  • Complete complex repairs, including removing, repairing, and installing floors, tiles, roofs, walls, framing, doors, windows, and screens; applying caulking and paint; servicing filters and dampers; and replacing exterior skin and trim.
  • Install and service Workplace Ready Solutions at customer sites, ensuring proper setup and scheduled services.
  • Install and uninstall Workplace Ready Solutions according to specifications and complete necessary customer-site setup.
  • Review dispatch information, including directions to customer jobsites, for clarity.
  • Complete inspections before pickup and delivery.
  • Complete scheduled site services and equipment staging.
  • Maintain safety, organization, and leadership support across field and shop environments.
  • Follow Mobile Storage and United Rentals 5S guidelines.
  • Maintain clean and organized work areas, tools, and supplies; use appropriate personal protective equipment and operate tools safely; participate in Safety Huddles and report safety observations; and store tools, supplies, and Workplace Ready Solutions securely.
  • Train, mentor, and delegate appropriately to support the service team.
  • Complete assignments on time and within budget as documented on work orders.

Desired Qualifications

  • Trade skill training is preferred.

About the Company

United Rentals

Industrial and construction equipment rental provider

United Rentals rents a wide range of industrial and construction equipment through a network of U.S. and Canadian branches, owning the world’s largest rental fleet with over 3,300 item classes. Customers rent equipment for set periods and pay rental fees, and the company also sells used gear, new equipment, contractor supplies, parts, and related services. It differentiates itself with a dominant North American market share (around 16%), a broad inventory, and growth in Europe through acquisitions. Its goal is to expand geographic reach and broaden offerings to provide comprehensive equipment solutions across rental, sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Stamford, CT
Founded
1997

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